- It is very close to Nijojo-mae Station on the Tozai Subway Line and a 10-minute walk to JR Shijo Omiya Station. It is also close to Horikawa-oike bus stop, which is very convenient to Kiyomizudera Temple, Yasaka Shrine, Hanami-koji, Nishiki Market, and Shijo Kawaramachi (Kyoto downtown area) by bus. - Self-service check-in and check-out is available, so keep the hotel password and room password provided by e-mail, and if you have any problems checking out, you can use the front desk phone to contact the hotel staff.

Towels are placed in a locker in front of the elevator for guests to pick up, but are replenished more infrequently than not, and were almost always empty during the three days of the stay.

Very clean and well maintained. Cleaning service once every three days are very thorough. Convenient switches next to bed made it easy to turn off lights at night. Convenient switch for air-conditioning attached to wall made sure no one could lose remote. Able to enter and leave facility 24 hours.

Bins were small which meant for us tourists who buy alot of takeaway from convenient stores bin filled quickly. Build up of trash didn't take long. No microwave for the room. One Shared with entire hotel. Made it inconvenient when warming up frozen foods. Getting hotel and finding out about extra charge on accommodation labelling it as accommodation tax. Although we paid for accommodation online it was not clearly noted that this additional charge would be added once signing into hotel. As we stayed at 3 other accommodations in Japan and paid online. Only here did we experience this. The amount was negligible however it was more it popping up unexpectedly when arriving that threw us off.

I liked condition of tech.equipments, good quality aspecially the one drying system for bathroom, room cleaning was also good even though it was one time in 3 days, there were additional Green tea that I loved very much (couldn’t find out in supermarket ), location is amazing, very close to everywhere you wish; it was super Quiet not only the hotel neighbourhood, the whole street area!! A lot of supermarkets nearby. my bed and my Pillow were very comfortable anatomical (I’m the one with serious neck disease and it was perfect to me) staff were very nice, I felt myself very comfortable and free as if it’s my home; nobody disturbed me and I didn’t feel controlled and monitored; size of my room was very comfortable for use, with my large size baggage (160cm) I cloud open it easily. Everything was understandable and with instructions

unfortunately there was no permission to open the window and do airing

the position is good near Nijo Castle in a beautiful area. Rooms are bigger than the average and the mattress comfortable.

Staff was always in a separate room and not very present at the reception except at check-in. At one point, the only microwave in the hotel broke, but it was replaced just a day later, leaving guests without this service. In addition, the cleaning service is provided every 3 days, but if you miss the set day, no one will come to clean the next one. This aspect is not worthy of a hotel of this kind.

The room was very comfortable, the bed was soft and the bathroom was nice and included a good bath and shower. The room was big for Japan’s typical standards ! There was a fridge, a kettle and a tv and there where free supplies of razors, cotton pads etc in reception. Good location, close to the Nijo castle and only a ten minute walk to the station to get to other attractions close by! Definitely recommend for a comfortable stay in Kyoto!

There wasn’t much interaction with the staff but it wasn’t a problem for us personally!

The location is perfect!!! To be honest there are many famous spots near by, like Nijo Castle, Manga Museum and so many others, we got walking to many ffamous spots and we got to know the area and everyone were so kind with us!! Just in the corner in front there is a restaurant managed by an old lady, she was so kind and we got to try her nuddles and they WERE the best WE HAD in Japan!!! I would definitely recommend this place.

The place is small but everything in Japan is this size haha. Still manage to complete everything with 3 people in the room, everythin was so clean and nice!!

We stayed in 3 single beds .. it was really clean and tidy .. staff were friendly .. we asked for early check-in around 2 pm and we get it free of charge .. check in was easy

The room was so tiny .. there was no space to walk specially if you open your bags .. there was no closet for cloths, only one small space which sometimes help .. bathroom was so small too .. there is no Iron in the room and when we asked the staff they provided it after 5 hours

Very clean, new and comfortable room, a bit small for a 3 people family, but ok. The location was good, although a bit far from where all the action is, but that didn't bother us much. We also had a minor issue with some forgotten items that were promptly addressed by the staff very efficiently and politely - again, thank you so much!

I guess I'm not too fond of hotels with very late check-in and very early check-out. So you are paying for a 16 hours stay - in this case check-in is 4 pm and out is at 10 am. The process is done by a machine, and there is no staff to talk to which can also be stressful if you have an issue. (although online communication was very efficient). There are places for you to leave your bags in the reception room with locks - so just leave your bags and go visit the castle in case you arrive early like us. Oh, and bare in mind there is no toilets at the hotel reception.

It's very clean and all floors are accessible with the elevator. It is located in residential area so it's quite. The facilities are great (towels, toiletries, mini fridge, hair dryer, bathtub). The room is quite spacious & the bed is comfortable.

A bit far from the main streets, convenient stores and local markets.

Everything was as described on Booking.com. We took this hotel because it was near a hotel already booked by another family member we were travelling with and it was perfect. Nice neighbourhood, quiet, very close to a subway station and Nijo Castle, away from the hustle and bustle of other parts of Kyoto. The room and bathroom were both small but functional and clean.

Nothing!