-it was close to the attractions we were interested in visiting -nice big room with a bed for each -it was near a market

-the pillows were too uncomfortable and when we asked for another ones they presented us with the same type -the breakfast was included in the price, but we did not enjoy it at all -it was pretty far from subway stations

The size of the room and the provided amenities were ok. The personnel was friendly and ready to help with questions even though some didn't speak English and we had to use Google Translate. The area is quite and easy to explore.

The location of the hotel is not very convenient regarding the public transportation options in Kyoto i.e. metro, bus etc. so you have to walk a lot. There were a lot of people in the lobby and the elevator of the hotel 24/7 so it felt quite busy. We tried the breakfast just the first day and that was enough, since it didn't fit our tastes.

The staff are very polite and helpful! Breakfast is amazing! Great localization as well (nearby train stations, bus station, konbini, Daiso and the Nijo Castle). There are 4 laundry machines and 2 dryers machines. We could wash our clothes without problems. There are lockers to keep your luggage too if you get earlier before the check-in. Very good! They received our luggage from Osaka and help us sent our luggage to our next hotel in Tokyo. Everything was great!

Everything was perfect. The price-quality ratio is excellent. The location is great. The hotel is located 10 minutes away from Karasuma oike station and 8 minutes away from Shijo Horikawa bus station by feet. The hotel is very clean. Breakfast was tasty. Gratitude to the hotel staff for their hospitality and friendly in the very beautiful city Kyoto. Definitely gonna book this hotel again in my next visit.

Everything was excellent.

Lots of space in our triple room, helpful staff, easy to do laundry and to get to and from the train station. Very clean

I might have picked a different location now that I am more familiar with Kyoto but it was pretty good. Breakfast was unimpressive but I did like the chocolate bread!

Hotel services and staff are exceptional! I forgot a tablet in my room after checking out. Hotel contacted me not even 2 hours later, notifying me they found my tablet. Since I left Kyoto already, they kindly agreed to send it with courier to my next hotel, where I picked it up the next day. What an amazing service! Also the hotel is brand new and clean and for the very reasonable price paid, very good value overall, especially when traveling on budget or dont need more "Kyoto ambiance" for your hotel. Many thanks again to the hotel staff for helping with my situation!

Breakfast was very basic. Hotel decor is standard Toyoko Inn brand design, so it doesn't add anything towards feeling you are staying in historical Kyoto.

Facility and rooms feel like new. Good breakfast, but unvaried. Good locker storage. Laundry facility.

You can’t use the breakfast room area in the evening as we could at two other Toyoko. You CAN NOT check in early even if your room is ready. Not convenient to the train station or center, but there is a bus stop right in front.

The staff were very helpful explaining easy ways to find my train subway & bus routes. The location was just walking distance to Nijo-jo castle a World Heritage site was only a few blocks from the Hotel. 7-11 and alley shops across the street had numerous restaurants.

The shower and the beds were great. Also no noice from other rooms, and the room was dark at night

The check-in had to be done with a machine, which felt a bit impersonal. Also you have to pick up the amenities yourself. But price wise there’s nothing to complain about

On the TV screen you can see when the washing and drying machine are available. There's a big room of lockers you can easily use to store your baggage. Toilet has heating and air blower 😁

The breakfast didn't have a lot of the hot food so some of the things was gone really fast. They did make something else but I just wanted the chicken they made in the first place