The hotel interior is beautiful and always smelt nice. Public facilities were always clean. The staff were very nice and super helpful ( I had a situation where I need something from the pharmacy and they wrote me a note to give to the pharmacist, which I really appreciated). I loved the decor of the room. The shower was really nice with large amenities that smelt nice (Body wash, conditioner and shampoo. Toothbrush and mini toothpaste were provided in the room. The room had a hanging area for clothes. Toilet was heated every morning haha, I felt like a queen lol. The hotel is situated right across from Nijo Station, which houses your usual 7 Eleven, KFC and local restaurants. Had an amazing Salmon sandwich from ‘Kyoto Sizuya’ - Twice haha. There are a lot of restaurants close by. Try Sanjo-Kai market for tasty food. Nijo castle is close by (15 mins walk) as well as other landmarks by public transport. All in all I would stay here again, as it was easy getting around, the staff were friendly, the room was big (for Japan) and I could easily connect to Netflix haha. Also the Wi-Fi was good. Thank you Park Royal for a lovely stay! I’ll definitely stay here again if I return to Kyoto!

The bed was quite firm, firmer than I’m use to, but that’s personal preference. I thought I was meant to have a view, but I had a view of the parking lot hahah. In hindsight, that’s reason why I had no issues sleeping, as it was quiet.

1)I was here Best part its just opposite Metro station, when you come & get down at Kyoto ( Do not take Bus or any Taxi just take metro from kyoto to Nijo metro Station I think its just one stop away) I took Bus :( 2) There non alcoholic drinks Coffee machine, ice machine , water bottle which you can take from the Reception itself whenever you come down from your Room all Free 3) One once there was a staff with specs whi told us we already gave you 2 -3 water bottles & can't give more that was rude 4) Morning Breakfast is Great 5) Just at the station you will get 7/11 convenience store , there some good entry like dinner options just close the Hotel.

One of the staff was a bit rude when asked we want water bottles . He said we already gave that were for the day

Loved the atmosphere, the amenities, the matcha and coffee, the breakfast was good despite few options, it was clean, and the staff was nice and spoke some English. It was across from the JR station so easy to commute, and 7/11 and family mart were both down the street. The Lion bakery around the corner was amazinggg and there’s a market only 5 mins walk away.

Beds were very uncomfortable and I am pregnant so I need to sleep on my sides. My hips were hurting the whole night every night, and unfortunately I was told they couldn’t add any more mattress cushion. If you sleep on your back and like a firm mattress you’ll like it. Otherwise, it will suck sleeping on these beds. Breakfast was limited, could have used some more options.

The hotel is conveniently located just across the street from Nijo Station, with restaurants and a grocery store nearby. However, accessing most tourist spots requires taking a bus or taxi. The public bath (onsen) is clean and offers a great way to relax after a long day. Additionally, the TV conveniently displays real-time occupancy information.

The breakfast selection lacks variety as it is almost the same every day. Additionally, the room layout could use some improvement. It would be helpful to add more tables or racks to increase surface area, giving guests more space to organize and place their belongings comfortably. The current setting only has a tiny table....Could add a humidifier to the room.

The location of this hotel was really convenient - right by Nijo station, which is a few stops away from Kyoto Station where the Shinkansen arrives into. The local area was easy to navigate on the Metro and everything was within good distance to the hotel. The staff were wonderful - so helpful and welcoming, the lobby area was a nice place to hang out and the breakfasts were great! The bed was extra large and so comfortable so it made for a really good night's sleep! We used the laundry service on the fifth floor which was easy to use and the tv had a tracking display so you could check how many machines were free and how long they had left - very helpful! The self serve coffee machine and water/soda in the lobby was a really nice touch - thank you for a wonderful stay!

We booked this hotel for the gym which was good to have access to throughout our stay. However, the fitness centre room was very small which wasn't ideal especially when there were other guests using it at the same time. Also the ceiling was quite low so it wasn't the best space for those of us with long limbs!

The hotel’s location was very convenient, right across from the train station and a central bus station, with a large 7/11 nearby. The shared onsen was excellent and very clean, and the gym was decently equipped. The hotel was clean, comfortable, and pleasant, with the added bonus of free coffee and matcha available all day.

Initially, we were placed in a room on a low floor facing the main road, which was a bit noisy. When we requested a room change, they moved us that same night to a quieter room on the same floor. The following night, they transferred us to a higher floor, which was much better. Additionally, the laundry machines in the hotel didn’t dry clothes well, and there was often a wait, leading to some awkward interactions with other guests and wasted time during our trip.

Well situated being just outside the station, made it perfect for getting back to. The Nijo station is also a JR station so if you have a JR pass your travel from Kyoto station to here will be included. Lovely hotel, felt very relaxed and comfortable. The bed was massive and very comfortable, slept very well. Spacious room and bathroom. Breakfast was good coffee machines and accompaniments were great. It was lovely to be able to take out an iced coffee with us when we left for the day, for those with a sweet tooth like myself they had a good mocha as an option as well as coffee syrups available rather than just your standard sugar and milk.

Room size is good for 3. Rail station is just opposite. Onsen is a plus.

Was given a room with frosted window, no view at all. No foreign TV channels.

Lovely hotel situated near a train station made it easy to access. We didn't make use of the on site 'spa' though this seemed a nice touch. In the room the shower was fantastic. Comfortable bed and enough space. Very friendly staff who were happy to help.

Minor things. Didnt diminish the quality of our stay, but perhaps might have made it better. There is a hotel policy that the reception staff can't help you to make a reservation elsewhere to eat. They serve breakfast and dinner in the lounge on site so perhaps this is why. We also hired bikes and there is no bike storage on site - though for a couple of hundred yen you can store it quite safely overnight at the train station across the road.

Very well located across the road from Nijo Station and the Tozai Subway Line and within easy walking of Nijo Castle and the Imperial Palace. Our room was very comfortable (we stayed for seven nights). We had breakfast included, however, breakfast offerings are somewhat limited. I loved the dark interior design.

The strictly enforced prohibition on consuming food purchased from outside of the hotel in the lounge area. In our case, we just wanted to eat a pastry we had bought with a coffee which we obtained free from the hotel’s coffee machine in the lounge area. We just wanted to sit on the nice lounges rather than eat and drink on our bed (no lounge in the room). But it was not to be.