Lovely design, great location, very nice lounge with friendly and courteous staff. In-house bathing facilities were a plus. Spotlessly clean. We would definitely recommend this hotel and intend to stay again.

One male staff member at the front desk on Monday evening was quite rude. While the hotel has a special smoking lounge, he said that there was none and that smoking was not allowed in Kyoto. This was not a language issue but misdirection; he seemed to have a personal dislike of smoking. It came across as very judgmental and was the only negative element during our stay.

The rooms are very well equipped and the bed was super comfortable. The staff are friendly, helpful and attentive to guests needs and even helped us find a small item we had mislaid. The service standards are very high at every level from housekeeping to front desk. The location was excellent for being able to walk to many sightseeing and shopping locations and very close to the subway and bus stops for longer trips. There are lots of restaurant options on the doorstep or within 5 -10 minutes walk of the hotel and a couple of convenience stores within a minute or two. We felt welcome and valued, and would not hesitate to recommend the hotel.

The lounge offering was delightful, and we enjoyed a visit or two for drinks. One of us had an afternoon sweet cabinet and cocktail time small tasters from the restaurant. Unfortunately there was no wheat free option.

The Royal Park Hotel was one of the best Hotels we have stayed in and we have stayed in many. The staff were magnificent, very helpful and knowledgeable. Rooms were lovely and inviting. One thing that you do need when you are busy sightseeing all day is a comfy bed and the beds were great, drifting off to sleep was very easy. Happy Hour was great in the evenings, a lovely lounge to wind down after a busy day and meet other like minded travellers. The Hotel was central to many things and most were walking distance. When we come back to Kyoto will definitely be staying again. Loved it!

There was not one thing to dislike. Great Hotel.

The lounge was excellent - I love the perks of exex lounge. Coffee there - great and I’m an Ozzie so I know my coffee. My room was huge and amenities excellent .staff downstairs were awesome. Close to railway - massive good!

Noise - I’m a really fussy traveller. I only go for comfort and I research my accomm really well. Only a few comments. The noise on the main street was bad so I asked to change rooms to a much higher floor - ask about getting a room that’s not facing Main Street. The breakfast wasn’t buffet style (disappointing but still ok). Like anywhere in Japan, we ready for a firm bed.

Excellent location, whether it's to make use of public transport or to explore the city on foot. The hotel situates about 5min walk from the junction (Karasuma Oike) of the 2 metro lines in Kyoto, and is easily accessible when travelling by bus as well. The Kamo River is about 20 - 25min on foot. Service was great, and reliable. We could always find someone to help when in need. Many chic hotels may show great pictures, but the true essence of service is to be waited on, and not to be kept waiting for service. Here we were pampered. The breakfast was either American or Japanese. The quantity was just right. Though food variety may be repetitive, we actually found it quite convenient as we did not have to bother with many choices. The room was spacious, with everything we needed for a comfortable stay. The package we booked included lounge access in 3 time slots per day, a real haven after some exploration in the city.

Nothing to speak of.

We had the western-style breakfast some days and that was perfectly pleasant with a range of different food items. On our last day we had the Japanese breakfast which was fantastically interesting and delicious. Very memorable thank you! The lounge experience - afternoon rea and pre-dinner cocktails was a wonderful experience. The snack items were delicious and the whole lounge experience was exceptional. Our room was fabulous. Roomy and very comfortable. Immaculate. For us train travelers the location was excellent. There is a train stop very close by.

We loved everything.

Great location next to the subway so could get around Kyoto easily.The room was large and comfortable they had a laundry and I liked the fact you could view how long was left on each machine as there were inky 2 and obviously were in demand. There was no breakfast but you had complimentary afternoon snacks and evening snacks including free beers, coffee orange juice plus nuts and a selection of their specialties

The fact there was no breakfast but we did find a good cafe at the subway that opened at 7pm and the fact that at weekends the snacks stopped at 8.30 not 9.00 and we had not realised this T

Modern and clean hotel in the heart of Kyoto. Good location, in walking distance of many sights, and area seemed safe. Room was large and spacious, also very clean and modern. Staff was friendly. Would stay again.

Most photos on the website advertise very bright rooms with large window fronts, so this is what I had expected. Unfortunately, I had not seen that the room I booked was facing inward, so we did not have any sunlight, no outside view, and it was very dark. Something to be aware of when selecting the room category, I was quite disappointed in hindsight when I realised. No fitness facilities in the hotel unfortunately, this would be a plus. Be aware that staff at times speaks very little English.

Very central location, accessible by subway very easily. Plenty of delicious breakfast and dinner option in a 5min walking radius from the hotel. Staff was also very friendly and super caring (getting us a cab, reservations, etc.). Great 5pm snacks and drink on the house in the lounge area, perfect to get the evening started!

The 6,000JPY charge for late checkout. They also mentioned they would have a gift for my wife's 40th birthday that they didn't give in the end. The absence of gym (unless I missed it). Besides that all was very nice and would highly recommend this hotel.

lounge time is great with so many snacks and drinks at a lovely space

Breakfast weren’t changed every day !