Kyoto has a lot of nice hotels, so why stay here? The number one reason is its great location close to several train lines, many bus stops and many restaurants and stores in a major shopping area. We have been to Kyoto a number of times and this hotel has been our favorite because of the location, rooms and excellent service. We stayed for a week in a twin room on the 8th floor. There are 9 floors with about 8 rooms on floors 3-9. All rooms face west. Our room was good-sized, well-equipped. In addition to a large flat screen TV (with only local channels) there was a tea kettle, mini fridge, microwave and combo washer/dryer. There were also some plates and utensils. Often overlooked in these reviews is that the bed was very comfortable, and the hotel was very quiet. The hotel was newish, stylish and with a helpful staff. I particularly enjoyed the free coffee machine in the lobby and having my latte out on the 2nd floor patio. The English instructions for the washer/dryer were detailed but complicated. However, a staff member came up and showed us that we only needed to push 2 buttons after adding the hotel provided detergent. Out taxi driver from the train station had difficulty in figuring out where to drop us off as the hotel is on a pedestrian alleyway about 150 feet off the main street. The best drop off is where Shin-Kygoku (covered pedestrian street) intersects Shijo-dori (a main shopping street). Go @ 90 steps up the pedestrian street and turn right after Koe donuts, you will see the hotel sign. The lobby is on the 2nd floor. For going back to the train station, there is a taxi stand on Shijo-dori almost across the street from the pedestrian street – look for the McDonalds.

- friendly and helpful staff - perfectly helped us ship our luggage to the next hotel in hokkaido - great and clean facilities - they had a washing machine and dryer unit in our room which was very convenient - very close to food and souvenir shops

The hotel is so quiet and spacious, which was beyond my expectations. The facilities are so thoughtful, including facial products, an electric stove, pots, free coffee, and sake/wine during special hours. The staff were very friendly and helpful; communication was very smooth. We received their help almost every day from the first arrival: Free luggage storage for early arrival, check-in on time with luggage to be sent to the room before we returned to the hotel, etc. We were grateful that we booked this hotel. The staff helped us with inquiries and bookings for inter-city luggage delivery services. The delivery docket was filled one day in advance by the front desk, which saved us time on the departure morning when we were going to the next destination. We really appreciated their help. I will definitely consider staying in this hotel for my next visit to Kyoto.

The furniture and renovation are not new. An upgrade could be considered progressively.

The hotel is right in Nishiki Market with hundreds of shops and restaurants to explore. In addition, it is half a block to a main street with more of the same. A short walk to the river gets you to Pontochon(?) Street, a lively nightlife area. And, walking past Pontochon and over the river gets you to Gion. The location is excellent. Our room was a little small. The bed a little firm. There is a free coffee machine in the lobby. The staff were very helpful. You can not access your room until 3:00, so they held our bags and delivered them to the room before we got back to check-in. We asked where to get good ramen and one of the staff members took us out of the hotel and 100 yards down the street to show us exactly where we should eat. The line waiting outside hinted at the qualityof the ramen, and it really was excellent.

Maybe a little bigger room, but it is Japan where smaller rooms are not that unusual.

The perfect location in walking distance to food and shops but not too loud or crowded. The staff were attentive and helpful and the common room was beautiful and spacious with lots of seating options. Free sake at night and a coffee/water machine accessible through the day. The room was bigger than most and fit 3 people comfortably. Super close to Gion district and Nishiki market.

In case you need a taxi, they don't seem to stop on the main street near the hotel. You'd have to walk a bit down to get to a designated area. That's okay though, we barely needed the subway or taxis in this location.

We received a free upgrade for our night stay to a way bigger room than we booked. The property was central to our itinerary in Kyoto, close to shops and the station as well as the Gion District. The location was amazing and close to everything. I would suggest you visit the fushimi inari shrine before going here to avoid lugging stuff around. We already planned for this so worked out very well. The staff were very helpful and spoke and understood English way better than my Japanese. They were friendly and kind. Happy to help and even showed us how to use the washing machine because we aren’t the smartest sometimes. Definitely would stay here again and highly recommend!

The hotel is ideally situated in the heart of Kyoto, offering easy access to a variety of shopping opportunities that cater to all tastes. From the moment we arrived, the staff's warm and welcoming demeanor set the tone for our stay. Their exceptional friendliness and attentiveness made our visit not just enjoyable, but truly memorable. The hotel went above and beyond our expectations, providing an experience that we'll cherish. Every aspect of our stay, from the location to the service, was outstanding.

There is only 1 lift serving the guest. but it is still acceptable

Modern hotel, nicely done, well kept and sparkling clean. Very friendly and helpful staff. Good English. Cosy lobby with tea/ coffee and terrace for people watching. Ample room, perfect for a family of 3. Good beds! Location, location, location. Within 10 min walk you find Nishiki market, Gion, malls, arcades, plenty of cafes, restaurants, street stalls, temples and metro/ bus stops to take you anywhere.

Washing facility in the bedroom. Room is clean and spacious enough. Staff members are courteous. Coffee and water machine in the lobby was convenient.

There is only one lift to service the entire building, resulting in long wait at times. We booked a non smoking room but unfortunately, despite designated smoking areas, someone smoked in their room and the entire corridor and my room smelled like cigarette for most of the night. I informed the reception staff because the last thing I want was the smoke alarm going off. Staff was very apologetic (which I assured him it was not his fault at all). Staff members stated he would come up and check it out. Totally not the fault of the hotel in this case.

This hotel was perfect, huge room, they took into consideration my request for a high floor, and was great to see the mountains from the 8th floor room. Location is amazing, you have Nishiki Market and others, is perfect if you want to try all the foods at max 300 meters away. Bath was huge and really big tub that you can relax easy after you walk 15km each day. We stayed 8 days and we liked it, plus is a plus you have a washing machine and dryer in the room.

nothing