We loved everything about our stay. The location was excellent and very convenient to local attractions. We had a hire car and found parking easily at the nearby parking lot. The ryokan provides a shuttle service to the nearby Monkey Park if you don't have a car. The staff were exceptionally friendly and helpful. The room was spacious and we loved the traditional ryokan experience. We were provided with yukata and a cane basket so we could visit each of the 9 public baths in Shibu Onsen, and collect the stamps. This is a great budget option offering good value for money.

Nothing - everything was wonderful

We had a great stay in the ryokan, it is an vintage place with charm. The room was very spacious with many traditional decorations, I really liked it, even its best time was long ago. I recommend it to everyone who wants to enjoy the unique atmosphere of Ryokan based in a mountain onsen! You will get key to enter all local onsens and yukata to wear. We are vegetarian and the only downside is the lack of plant based milk for coffee or small options for dinner. however we found a cafe that served eggs and toast for breakfast and Kaneshin restaurant for dinner, edamame salad and fries with cheese which were a real treat!

We walked from train station and it was about 30 min. On the return we took bus which is located very near : )

1. Location is excellent, very near 9 onsens. 2. Staff are very helpful 3. Bookable free shuttle to and from Yudanaka Station 4. Bookable free shuttle to the Snow Monkey 5. Free Yukata, get a and baskets for a trip to the onsen.

1. The toilet downstairs is a bit grubby and smelly! It is very evident that the sink has not been scrubbed due to the presence of soap scum! 2. The kitchen floor is black, not sure if it is dirty or due to the age of the floor. Either way, I did not think to eat anything coming out of that kitchen. 3. The futon beds were not made, my husband and I struggled to put them together. What a strange practice! I would have awarded them a 10 but for these three things.

Staff super friendly and flexible. Beautiful old ryokan, right on the Main Street and with access to nine onsen. Free shuttle bus to monkey park very handy. Yummy breakfast sandwich. Beats town to walk around.

Very pricey for Japanese standards, for a place with shared toilets and showers, but than again the whole town is very touristy, so all prices are inflated compared to other places in Japan. Dinner options are only western, no Japanese food. Freely available onsen are very authentic, but super small and all indoor. Nice outdoor onsen are not free.

The room is wonderful, the location excellent, the key to the onsens great, the extra onsen trips great and the transport really a life saver.

The cafeteria was a little plain; the staircases are very very steep and small so a bit dangerous with big bags/older folks/children

Great location and very friendly plus helpful staff! We were a group of 6 altogether in two different rooms; all staff were very very fluent in English which helped our group (Aussies) Great location in Shibu Onsen. Restaurant downstairs can fit a big group (we booked for 8 at short notice). Very good vibe in the accomodation. I stuffed my ankle snowboarding and one of the staff noticed then gave me an ice pack to help the swelling! Building is well kept for a 100 year old ryokan. The coffee from the restaurant was pretty good, ordered this most mornings. An old converted bathing room was used as the dry room for snow gear which worked out well. Reception is decorated very well, a very warm and friendly vibe.

Room could be a bit small for four people with snow gear, however, a good amount of space if you don’t have ski gear (board bags). Only had two showers but waiting for a shower was never an issue. Likewise with the male toilets.

Good location on the main street where the public baths are located. There is a cafe onsite if you do not prefer to go out. My twin bedded room was quite spacious, and the beds are quite comfy - a nice change after sleeping on futons for days.

Check in time is 4pm - very much later than the other hotels I stayed in Nagano. - no flexibility. Same goes for the station pick up and drop off, unlike most of the other hotels in Yudanaka, which are quite flexible. As others have mentioned, it is very easy to make some noise when you are moving around in the room - the floor boards creak and there's noise when you close the door, so I have to be extra careful when moving around the room. The room does not have natural light.

It was a traditional Ryokan right in the heart of the 9 public onsens. The room & futon set up were comfortable. The staff were very kind.

We booked this property because we were informed that there was a free ski shuttle to Ryuoo from train station. Shuttle had ended the week before & it was going to cost $100 in taxis to get to/from. Certainly not the Ryokan’s fault but I would think they’d be in ‘the know’ for their guests. We had to forfeit our 2nd night (no refund) as it was pouring rain, we’d seen the monkeys, done the 9 baths & there wouldn’t have been much to do with my 14 year old son now that skiing was a bust. We only had 9 nights in Japan. The only other comments were that the communal bathrooms were cold (the building is 100+ years old) & we had to set up our own futons.

We were seeking an authentic experience of Japanese baths and staying in a Japanese Inn in a traditional style room and property. We were not disappointed. Authentic Inn with a warm welcome (within check in hours). We were delighted by our room which was traditional Japanese style with futons that you prepare yourself. Toilets and showers are shared separately. We liked the fact that it was lights out and no noise from 10pm due to the house being made from wood and being over 100 years old. This is not a modern house recreation, it is an authentic inn and has some simple upgrades but not brand new. We were somewhat surprised by the "western" additions to the breakfast and dinner menus but were pleasantly surprised by the Japanese options. The highlight was using the various public Onsen that the residents of the inn have the keys to access freely. The in supplies all garments and footwear to go from hot bath to hot bath. Really wonderful glimpse into authentic Onsen village life.

nothing

It’s set in a traditional onsen town, so if you are there for a more traditional ryokan/onsen experience, it is fabulous! It’s also a short bus ride and hike to the snow monkey park, which is amazing to see. There are 9 public onsens to try, and the scenery is gorgeous. Our staff was very accommodating, and offered both.a private onsen slot as well as shuttle to the nearest train station included with advance reservation.

We are not used to traditional futons, and this was an adjustment. The room was otherwise very tidy and comfortable, similar to more Western hotel room sizes in Japan (which is still on the small size compared to American hotels).