Perfect location, very professional, kind staff. World-class employees!! Perfect ambassadors for Nagasaki, and I have travelled all over the world. They are simply outstanding. They gave me an incredible room on the top floor. I absolutely loved it! Had everything you needed and more. Extremely clean and comfortable. Nicest accommodation I had during this trip to Japan. Thank you all!!

If I had to complain about something, I would just say that the toilet paper could have been better quality, and I wish the curtains in the room were blackout. But the room was so nice otherwise, it didn’t matter. This hotel is basically perfect!

The size of the room. Compared with typical Japanese hotel rooms, what we had was huge. The view is also wonderful.

The reception desk was hard to find, even when following the direction given by the hotel. Fortunately, when we asked someone passing by, the gentleman went out of his way to help us find the place. He called the number twice, and eventually lead us to the right address. We were very very grateful.

The staff are very kind! They give me some of recomendation and very welcoming! The facility is also great the reception building and the hotel is not very far and also they have aminities bar that can help you enhoy the trip more! I definietly will comeback to this hotel again 😸

Excellent value for money, large space, could store luggage before check in. Supplied towels and pyjamas and hand towels (compared to some other places which didn't)

Some minor scuffles (e.g. door doesn't close properly without a bit of force for our room) but otherwise was a good place to stay!

Nice sized room with kitchenette. Instructions provided for appliances. Washing machine in bathroom worked well and single use detergent was provided. Good natural lighting. Very quiet neighbors.

Beds were a little hard.

Nice room, with good facilities and a comfortable bed. Washing machine was a bonus. Great location close to the bus and train station. Handy for tram stops.

Check in was in a different building. A printed sheet in English might be useful for International guests to explain the location of the apartment. We had to go back and check after trying Google translate of the sheet.

Great accommodation in a brilliant location. Everything was clean and tidy, and plenty of space in the apartment. Not too far from the train station. Would highly recommend if staying in Nagasaki!

Everything was perfect. However the apartment didn’t have any plates.

New hotel, good size room, nice views, nice mini-kitchen, good washing machine, daily collection of garbage.

Larger plates and some soup bowls would be a nice addition to the kitchen.

I love the apartment. It's spacious and has everything we need including washing machine and pantry. The bed is big and comfortable.

The reception. It is located separately from the hotel or apartment itself.

Close to station and restaurants. Great size room with everything we needed. Fantastic receptionist who signed us. She went the extra by showing us to our room and advising on locations we queried.