This was described as a family room with 2 large beds, washing machine and microwave. In fact it was a 2 bedroom apartment and very comfortable. The location is opposite Nagasaki station and down a side street an round a corner, so quite handy for station and street car. There are lifts to the overhead walkways. The station area was a huge building site which made acces more difficult. There are lots of shops and restaurants in the AMU mall which is next to the station.

The check in instructions confused me and we ended up going to Coruscant 1, which turned out to be the right thing to do as payment could be made there. We were also shown how to access the lift and the apartment. English instructions a little problematic. Instructions for the aircon and washing machine need updating, they were both Sharp and the instructions were for Mitsubishi models and the remotes for TV, lights and aircon were all in Japanese characters. Had to ask for help at Coruscant 1. Staff were friendly and helpful enough but had limited English.

This is the second time in Nagasaki & it's really grown on us as the town is super condensed & rolls over the hills & has beautiful ocean landscape views. This Hotel is directly opposite the train station & tram cars & a huge shopping centre complex. check in is fine we completed it all online before arrival & you just park/have someone wait at the actual hotel with bags while someone goes next door to get the key a 2min stroll away. We were given the top floor & the room was two storied so pretty high & great views. This room has stairs & Japanese stairs are pretty short & steep therefore, this would not be for everybody. The room was pretty spotless, a near full kitchen with gas burners, a grill, microwave, fridge/freezer, washing machine small lounge/dining area with a flat screen sep wc from bathroom & the 2 bedrooms upstairs. both with storage. There is plenty of restaurants/ Lawsons etc around the hotel & car parking was pretty easy all together pretty great stay.

With two beds, the flat would be a little bit small for two large suitcases, but they can fit in there. It's a complete flat with a small kitchen, perfect for long stays. Pots, pan, plates, forks and so on were clean. There was a washing machine and I was provided washing detergent. And there was a toilet brush in the restroom!

The curtains were a little bit thin so it was quite bright in the night.

Very nice access to train and bus stations, there’s kitchen and good size of bathroom. Building is quite new (or newly renovated). Excellent stuff service. It was our third time and spent great time!

It was 30 days stay, so it would be better if we were offered to borrow vacuum cleaner. And it was hard for us it cost double comparing to last year, almost more expensive than regular hotels.

The location was excellent. Close to Nagasaki station. The room was excellent actually a small apartment. Nagasaki was a really great place to explore for a few days, we would visit again for a couple extra days to explore more.The facilities were great and staff very nice.

Nothing. I suppose access to Netflix would have been nice.

Convenient location, efficient check out process, and the rooms which had two bedrooms, kitchen, dining table and sofa, and the bathroom.

Confusing computerized bathtub filling process; everything is written in Japanese language. No faucet so you will have to push the button to start filling out the hot water, raising and lowering water temperature, etc. It is a cool feature but you will need to identify which button does what.

The location is very close to the train station and tram station. There’s plenty of convenience stores around and a big mall across the main road. There’s plenty of parking lots downstairs.

The bed is a bit small and there isn’t enough space to put the extra futon in the room. The dining area/kitchen is a bit cramped too.

I really liked the layout of the room. It's pretty much like an apartment/condo with its own kitchen, closet, refrigerator, and washing machine for laundry. I had a comfortable stay and would definitely come back in the future.

If you're traveling in a group of two with both individuals nearing 6'0, it can sometimes feel cramped. I did not like how we only had 1 pillow per person.

Just across from the Train Station and Street Car. Very nice and clean. Good sized room and Washing Machine. Bed was comfortable and no outside noise. Staff were friendly and helpful, no English but got by using Translators.

Bit confusing having to go to another building around the corner to check in, but got it sorted. I’m a light sleeper and the curtains let in more light than the other hotels we have been staying in.

Loved the situation closed to the station and surrounded by restaurants, found very good noodle shop nearby. The room had a big comfortable bed, a table and two chairs witch we used often, a reasonable kitchen with a big fridge, separate toilet to the bathroom and washing machine which I loved

Took me a while to check in and get a key card, which didn't help with hot lobby. Once finished check in, everything else was fine.