Can't get more centrally located than this hotel. Reception staff spoke English, and were friendly and warm. I was able to check in a little early, which was a lovely surprise. My room was beautifully comfortable, exceeded what I expected. Hot water pressure in the bathroom was superb. The bed was delightfully comfortable. Easy access to tram, train and bus networks. Entrance is up an escalator under a white canopy, next to an entrance to a shopping area. Look for a logo which is an amalgam of H, J and R. Then you'll see a JR, Japanese characters, all underlined with a white line finishing in an arrow pointing right. That arrow points to the elevator. Go up that, and reception will be to your left. There's a good picture of all this on the listing here, just take note of it.

Signage in English for the hotel escalator would be nice, but we should adapt.

This hotel was conveniently located next to the train station, just a short walk outside and accessed via an escalator. In addition, it was surrounded by convenient food stores of all types from which to buy breakfast, if you would prefer to venture out, rather than eat at the hotel. Great little izakaya and yakitori restaurants were also a short walk away. Not only were eating establishments easily accessible, but also the numerous sights of Nagasaki. Having laundry facilities and a microwave were added home comforts that were appreciated.

The hotel, its rooms and corridors, were in good, but not excellent condition, and a little dated.

The room was wonderfully comfortable and for me as a solo traveler it met my needs, it was very handy to transport facilities and local attractions. The menu was a set arrangement with one of the local restaurants in the complex. You had a choice of local cuisine or western, both were particularly good.

For me personally I like to acknowledge the staff on duty as I'm leaving the hotel, this wasn't possible as you were walking to one side of the reception desk when you exited the hotel, so you had to make a sort of wave acknowledgment with your back to the front line people .

The hotel was in a very convenient location-under 3 minutes’ walk from JR Nagasaki Station and right next to the AMU Plaza with many eateries and shops. There were tram stops across the road. The staff were welcoming and friendly. Room was neat, clean and functional. The bed was comfortable. Even though there was major road work going in the station precinct, the room was well insulated from the noise beneath and it did not affect the ease of getting to the JR Station.

Extremely convenient location, connected to JR station and Amu Plaza. Walking distance to many restaurants. Good value for money

We had difficulty locating the hotel lobby to drop off our luggage. Had to drive around Nagasaki central twice to search for hotel lobby. Turns out that the hotel lobby is on the second floor and you had to park at the adjacent shopping mall and bring bags over. Hotel room had a hard beanie pillow which was uncomfortable, had a backache after sleeping on it.

Friendly and helpful staff, even the cleaners said 'good morning'. Very convenient to stay here. The hotel is near the shopping malls and station. I forgot my jacket in the room, so I contacted them. Luckily I got it back on time. It was all sent from Nagasaki to Yokohama! Thank you JR Kyushu Hotel Nagasaki.

Hotel was hard to find. It was on the second floor via the escalator.

The room was very nice, with a nice size bathroom for Japanese standards. Breakfast is very abundant and delicious. Perfect location close to the train station and convenient for shopping, sightseeing and dining.

Stuff is very smiley and kind, but they don’t speak any English, breakfast gets a bit boring if you have to stay for 4-5 days

Convenient as it’s close to the train station and just above a shopping mall which also has a decent supermarket. It also had a decent size bathtub compared to some other 3 star hotels I stayed in.

The area around the hotel location was far from charming and quite ugly. The hotel name was also not in English and I couldn’t see any signs from the hotel directing passengers there.

Very close to the Shinkansen station and a convenient location right next to / link to a shopping mall. Spacious room and good view. Daily house keeping was good too and thank you for staff who provided it. Staff was friendly and helpful.

Almost everything was perfect except we would like more choices of breakfast since they only provided either Japanese style or western style, but we still enjoyed it 😃

The hotel is super close to the train station and tram stops for exploring Nagasaki - A larger room than 'normal' for Japanese hotels as well! Clean, convenient, friendly staff ...

If I have one little quible its that whilst the hotel is super close to the train station the signage made it a tad difficult to find ..