It was a beautiful place to stay. As soon as I stepped into the twin bed room and saw the facilities, and then looked at the view from the window I just let out a deep breath and relaxed. The staff were very helpful. I appreciated using the free shuttle bus to the railway station, but I also used the local bus service a very short walk from the hotel. Breakfast was excellent too. If I had the opportunity I would definitely return to stay.

The staff did not speak very much English (and I spoke only a few words of Japanese) but with the help of Google translate we were able to communicate. There was no garden.

The night view of Nagasaki from our room is great. Just like you are viewing at Mt. Inasayama Observatory but at a lower level. Room is big and comfy beds. Great breakfast! Staff is helpful and nice. There are shuttle bus services to JR station and Mt. Inasayama Observatory, though I haven't use it. One of the best stay in my trip.

If it is going to be renovated it would be perfect. Wifi is a little bit slow. Suggested to use black window curtains to reduce reflections during photo shooting of night scenery.

- The room was large and the view of the city great. - The staff was extremely polite and helpful. - The breakfast was good. It included fresh fruit, bacon and sausages, grilled salmon, pork belly, yoghurt and cereals etc. It's a mix of Japanese and western cuisine. It was weird however, that you have to drink your coffee from a paper cup, despite the hotel is clearly trying to be sophisticated. - There is hotel parking available.

The view comes at a price. The hotel is away from the city center, but does offer a regular shuttle bus to make up for it. - The room has seen better days. Everything was aged, the plastic was discoloured, the cabinet door didnt close properly, there are stains on the couch etc. A renovation seems to be due.

Nestled in the hills, there is a shuttle bus up and down from the railway station. The view was wonderful. We are from Napier New Zealand and like Art Deco and this property had an art deco feel about it. Spacious rooms and facilities. The breakfast buffet had fruit and for me this was a real drawcard! We’d booked a night tour with Kings and the driver who turned up didn’t speak English! The duty manager was concerned at this and kindly organised another tour and driver.

Love the view of the city at night. Must book the harbour view room. No need to brave the cold wind during winter. Nice touch for the hotel to place an informative card to indicate what we could see from our room. Room is spacious though a little dated. The entire hotel has a nostalgic feel. It seems popular as a wedding spot. Kids below 12 stay for free. Just need to pay for breakfast. The hotel provided a small amenity pouch for my kid. Appreciate the free shuttle service to Nagasaki station. Very punctual.

The hotel included some local dishes in the breakfast spread which are good but the spread can be improved. Dishes for the two mornings are the same.

The best view of Nagasaki day or night, a very luxury touch, clean and huge size of the room, polite staff and variety of fruit at breakfast. They also have a shuttle bus to the city. A great value.

They refused us to go to restaurant terrace to take a picture.It is a total absurd that in a hotel with such perfect view you are not allowed to go outside on a terrace or roof. it’s only possible in heartless Japan. Also, paper cups at breakfast are not acceptable. There should be a proper coffee machine and tea also. There was a bottle of wine and drinks in the fridge that seemed like complimentary treat, as there was no a price list in the room. Be careful because they are not free!

This is a very traditionally run deluxe hotel. Although it's a little on the older side, the employees were very friendly and responsible. The rooms had everything we needed. The breakfast was excellent with lots of variety. The shuttle bus to Nagasaki station was also very nice. The view from the rooms facing the port was also beautiful.

Half our party was unable to find/connect to the wifi.

Great location up on a hill with a great view of the city. A regular free shuttle bus will take you to Nagasaki Station. There is also a nice okonomiyaki restaurant just outside the hotel (but not much else).

If you don’t take a shuttle bus or have your own transport, the location might be inconvenient.

The staff were really helpful at every turn. The hotel was clean and the views were way worth the taxi the first day and we used the free shuttle to get into town after breakfast to explore the city. Breakfast buffet was hearty and lots of options both Western and Asian pallets. The laundry service was 24 hours and they took amazing care of my clothing.

I wouldn't change anything. We really enjoyed the facilities and everything the hotel had to offer. We wanted to find the restaurant but didn't look that hard.

The hotel has a prime location to see the beautiful Nagasaki night lights. We were actually given a free room upgrade because of my name. The shuttle service to and from Nagasaki Station is much appreciated. The rooms are larger then most hotels in Japan, in fact the rooms resemble western style Hotels.

The website has a location listed for the shuttle bus pickup, but that wasn't accurate. When you leave Nagasaki station, you need to actually head to the right by the bus stops. This makes sense as the shuttle is indeed a bus, but their website specifically shows pickup to the left. A few minutes after the scheduled pickup time, we watched the bus drive by and we opted for a taxi instead. Also the restaurant listed on the website has been closed for a while.