Parking lot is awsome. Breakfast/Dinner are nice but not amazing. Location is good. Bingo activity is great that kids are enjoy with it. Onsen is amazing that the view of lake toya and Mt. Youtei are covered.

Location is quite good but can't see the whole firework through the room window. (Against the room price). Not a modern hotel, nice lobby but not reflect the same decoration in their room.

The open air onsen was really nice! They give you Yukatas to wear, and the traditional style hotel was really something we wanted to experience, which we got to here! The staff was also all really nice, and some also spoke english really well!

i personally didn’t have many dining options as i am muslim and the buffet didnt have much vegetarian meals, or chicken based meals (however there were many fish/seafood based meals, so if that fits your palette you’ll probably be alright!) I didn’t go hungry so this wasnt a huge negative for me.

- Excellent onsen facilities on the roof of the hotel, with an absolutely exceptional view of the lake - worth the price alone. Definitely recommend paying extra for the lake-view room (especially since the view on the other side, with the old hotels is a bit sad) - Both the buffet for breakfast and the one for dinner were very good, huge variety of foods, both Japanese staples and quite a few international dishes. The one-person grill you could do at your own table with the famous Hokkaido lamb was especially fun. - The staff was polite and helpful - The rooms are a bit worn out, but very clean - also there was a rowdy group of teens down the hall, but we didn't hear anything while in the room. The room has free Wi-Fi, a tv, and a fridge and you can pick up amenities as you need them next to the front desk. The large sizes for the rental yukatas are especially appreciated!

Lake Toya view from our room was spectacular especially in the morning. There was more than enough space in our room although the room was quite old. Dinner was wonderful with wide variety of selections and they were all delicious. Breakfast was also superb. Nonetheless, Onsen was very relaxing, bathing and taking up the view of Lake Toya at the same time were worth the visit.

The hotel was quite aged. Some facilities need to be renovated. Turn down service could be a little bit gentle.

Everything. This hotel comes with half board (breakfast & dinner). It was buffet style with an awesome mix of Japanese and western foods. I don’t know how but we got a special treat at the beginning of dinner. The staff were delightful. We got to wear a Yukuta. We skied at Rusutsu it was a 35mim drive but so worth it and much cheaper than Rusutsu. It felt very cultural.

Onsen has a great view of the lake from the top floor of the hotel. Buffet meals were very good, especially the fresh cooked steak for dinner.

The hotel is an older facility showing signs of wear. For a large Japanese twin room with lakefront view and tatami area, the small, modular bathroom and toilet combo was disappointing.

Daily fireworks at the lake was great! I like the open onsen under the chill air. The hotel was next to the lake, great for morning jog and evening stroll after dinner

The pillow and bed was too soft...making it difficult for a good sleep.

Great View and the outdoor Onsen One of the best outdoor onsen, we can enjoy the bath with the beautiful lake view. And we can walk alongside the beautiful lake. Great food options for breakfast and dinner.

The wall is thin, We can hear the next room noise, and had to wear earbud when sleeping.

The accommodations were beautiful. We had a picturesque view of the lake and the location was perfect with access to the walkway along the lake and great restaurants and activities.

The food (both breakfast and dinner) was mediocre. We ended up eating a bit then leaving to find a nice restaurant nearby. I'd recommend skipping the food options.

It’s such a beautiful scenery hotel. Stunning view from hotel room and restaurant. Dinner and Breakfast was full of delicious foods. I didn’t regret about staying in this hotel.

Staff are not quite good in English. You need to use Google translate sometimes when talking with them.