Hotel is right next to Lake Toya and close to the vendors providing boat rides. There is a convenience store within walking distance from the hotel. There is parking available right across the street. The onsens available are spacious and clean. There is breakfast and dinner buffet with a wide variety of food available.

Our room was not facing the lake, but this wasn't a problem as we could just go downstairs to view the fireworks.

Parking lot is awsome. Breakfast/Dinner are nice but not amazing. Location is good. Bingo activity is great that kids are enjoy with it. Onsen is amazing that the view of lake toya and Mt. Youtei are covered.

Location is quite good but can't see the whole firework through the room window. (Against the room price). Not a modern hotel, nice lobby but not reflect the same decoration in their room.

The buffet dinner and breakfast was excellent. One of the servers Seiichi Takaya was very kind and tried to play with my little girl during dinner, much to her delight. He was also very kind to teach us (via signs) how to stop our Japanese sleeves from flopping into our food and passed us arm bands. He really cared for us. The room was also very big and spacious. It was my first onsen experience and it was enjoyable

The attached bathroom is a little dated but no worries if you’re using the onsen to bathe

The open air onsen was really nice! They give you Yukatas to wear, and the traditional style hotel was really something we wanted to experience, which we got to here! The staff was also all really nice, and some also spoke english really well!

i personally didn’t have many dining options as i am muslim and the buffet didnt have much vegetarian meals, or chicken based meals (however there were many fish/seafood based meals, so if that fits your palette you’ll probably be alright!) I didn’t go hungry so this wasnt a huge negative for me.

Service is good. Big selection of food at the buffet although the same each day. The onsen in the rooftop is beautiful and great location for the fireworks.

The hotel is very dated and for the price, would have expected it to be more up to date but I think the more modern hotels may charge more. We played table tennis (extra fee!) in the basement and it's in a poor condition down there. Carpets need updating.

- Excellent onsen facilities on the roof of the hotel, with an absolutely exceptional view of the lake - worth the price alone. Definitely recommend paying extra for the lake-view room (especially since the view on the other side, with the old hotels is a bit sad) - Both the buffet for breakfast and the one for dinner were very good, huge variety of foods, both Japanese staples and quite a few international dishes. The one-person grill you could do at your own table with the famous Hokkaido lamb was especially fun. - The staff was polite and helpful - The rooms are a bit worn out, but very clean - also there was a rowdy group of teens down the hall, but we didn't hear anything while in the room. The room has free Wi-Fi, a tv, and a fridge and you can pick up amenities as you need them next to the front desk. The large sizes for the rental yukatas are especially appreciated!

Lake Toya view from our room was spectacular especially in the morning. There was more than enough space in our room although the room was quite old. Dinner was wonderful with wide variety of selections and they were all delicious. Breakfast was also superb. Nonetheless, Onsen was very relaxing, bathing and taking up the view of Lake Toya at the same time were worth the visit.

The hotel was quite aged. Some facilities need to be renovated. Turn down service could be a little bit gentle.

Everything. This hotel comes with half board (breakfast & dinner). It was buffet style with an awesome mix of Japanese and western foods. I don’t know how but we got a special treat at the beginning of dinner. The staff were delightful. We got to wear a Yukuta. We skied at Rusutsu it was a 35mim drive but so worth it and much cheaper than Rusutsu. It felt very cultural.

Fantastic location and views from onsen and rooms are amazing. Sleeping on the tatami mats was a great experience. The buffet was very good and staff were very helpful. The decor in the common areas was a little old and dated but the location and onsen made up for that.

Traditional ryokan stay. Onsen is very relaxed, spacious with a stunning view. Breakfast & dinner are quite good. Bus station is infront of the hotel. Room is spacious.

Bathroom in the room is very small with old-style bidet. Staffs are helpful but with very few smiles.