- Location can’t be beaten. Right on top of the station with direct connection to a shopping centre. - The view from the hotel is amazing. Since most of the room will be on level 5-6 and up, everyone will be able to enjoy the city view from their room. - The staffs are really helpful and cheerful. They are always there to greet you whenever you are coming to or going from the hotel. - Due it’s central location, you have endless shopping and dining choices. I love that there is an underground passageway that connects the station with various area in Okayama, makes walking around the city in windy and chilly winter nights much more pleasant.

- They only gave me one pillow. Despite staying alone, many other hotels provided me with two. - It can be a bit tricky to find the entrance to the hotel, especially if you don’t speak Japanese. The reception is on level 4, and the only entrance that I know of is through the lift inside a GU store in the shopping centre. Maybe the hotel can provide a better way to highlight the entrance to their hotel?

I found Via Inn to be extremely convenient. It's right within Okayama Station, making it a great stop off point if you're heading from Hiroshima back up to Tokyo. I stayed here for easy access to Naoshima, and it was as simple as jumping on the JR line direct to Uno port. The laundry facilities were also easy to use, and the noise from the station wasn't an issue with the windows closed. Staff were also eager to help and assist. I think the fridge in my room wasn't working, and the layout was a little different to what I expected, but they were minor inconveniences. I also found the room to be quite hot, and couldn't go below 20 degrees.

The location was excellent - connected to the train station. There is a huge shopping mall with loads of dining facilities that can be reached without leaving the building. The bus and tram stop is just a 4 min. walk inside the station building away. Very quiet, modern and comfortable rooms. Like all rooms in Japanese business hotels, ours was very small, but we found enough space to stow our two suitcases and two trolleys well.

The breakfast is Japanese-style and somewhat basic. In our opinion, the buffet and the selection of set breakfast menus could be improved. We enjoyed it nonetheless.

Everything was excellent, extremely central, and easy to just go anywhere since your literally in the JR station. Perfect place to do day trips to imbe station ware most bizen pottery artist live and work. also easy to get to Naoshima to do a day trip to Art Island.. And lastly to Yamadamura. Honestly I'll never rent at any other place than this when I visit Okayama again

They give you only one pillow, and I probably could have asked for another, but I kept forgetting to do it, lol

You can have (almost) all that you need, just ask for it. Need an umbrella? Ask the reception. Need to store your luggage for the end of the day? Ask reception. The hotel is placed inside the train station and near the bus terminal so it is a great time saver. Staff is very friendly and cooperative, top tier.

I was unable to exchange foreign money. I got a vague directions to the "pocket exchange" kiosk, which are technically not wrong (you can top up your card with foreign cash), but pretty much useless (you can't buy cash-JPY there). I think that recommendations should be changed so that customers will be directed to the ticket center (Chikettosenta Omotoekimaeten, 10:30~18:30 every day except Sunday). There is a branch of Western Union that does exchange money (not every branch does it).

Really fantastic location, directly accessible to the train station. We needed an early morning shinkansen and it was so nice not to stress about getting to the station. It's also located in the JR station so lots of food options around.

There is a smoking room in the lobby and the smoke smell lingers in the elevators, and lobby area. As a non smoker, it is a little off putting.

Its a nice Hotel directly connected to the Okayama station. The airport bus also stops just an escalator ride away from the hotel. The staff is very friendly. You have a nice view over the station from you room. You can choose between a japanese and western breakfast which is than arranged for you.

There was nothing negative. Maybe just you have two take 2 elevators. One to get to the lobby and another one for the rooms

The hotel staff are really friendly and helpful. The hotel and the room were very clean and tidy. All the utilities in the room were of good quality and nothing was missing. Being a rail side hotel, you are well connected to trains, buses and local trams and the station itself has a good selection of restaurants and shops.

The only one thing I would change is the pillow (I'm a typical European softy who finds the hard pillows uncomfortable).

We stopped for one night, on our way south. The hotel is literally in the train station, where you also have restaurants and shops. This is very convenient if you stop by. Breakfast is very good.

Our room was relatively quiet, but you could still hear the shinkansens running through. I presume that on the other side of the building it could be a little noisy. I would suggest to ask a quiet room.

Location was fantastic, right at the train station (we didn’t even need to exit it), right above a mall that has so much food and local delicacies and souvenirs from Okayama. It’s an easy bus ride/walk from the main sights and there’s lots of shopping around. Room is comfortable, cosy and clean.

The pillows were uncomfortable, and I wish they’d allow early check in, we were there less than an hour before 3pm. Wish that there was free water or a dispenser around too.