From check-in to check-out the staff were friendly and very helpful. The room size was more than adequate for our 5 day stay. Breakfasts were exceptional (Well worth the extra) and set us up perfectly for a full day of travel and sightseeing. There are 2 subway stations in very close proximity to the hotel with a 7-11 downstairs. The complementary PJ's and facial/spa packs were appreciated and a great way to end the day :-)

Everything was great, however if I must comment ... there are a number of great take-out food stores and shops in the area, but the hotel did not allow the consumption of "out side food" in the lounge area or on the outdoor verandah. As the rooms are rather small, having somewhere comfortable to sit and eat would have been nice. Having said this, it would not cause me to not recommend or not stay again at this hotel.

When was the last time you went to a hotel and said, "this is the best smelling hotel I've ever been to....?" The Royal Park Canvas Hotel Kitahama is such a place. It's stunning as you walk in. Beautiful ambience and it is sparkling clean. Did I mention it smells really good? It smelt nice in the lift, the lobby and even as you exit the conveniently located subway exit/entrance, you can start to smell the beautiful fragrance from the hotel. 😁 The hotel has unlimited hot drinks for guests pretty much all day. Then there is happy hour between 18:00-20:00 where you can have highball (whiskey & soda) & wine. They have breakfast and it looks like quite a wide variety to choose from. After 10:00am when everything gets packed away they bring out the pour over coffee machine set up where you can grind your own beans and make yourself a pourover. Just fantastic. Never seen this type of set up let alone in a hotel. The hotel is very hip and the staff are very relaxed. They wear casual clothes and the whole place has that sense that it is about hospitality of the guest. It is just a very nice place to hang out. Guests have access to a very wide range of personal care goods, ranging from hair bands to shaving kits to a fantastic facial care kit. Comes with 4 stage foaming cleansing gel, facial foam serum lotion and a serum milky lotion by the Skin Delights company. Just wonderful stuff. Made my skin feel younger by the end of our stay. 😁😁🤭🤭 Rooms are decently sized. Of course this is Japan and room space is a premium. But there was enough space to manoeuvre your luggage around in the room. The bathriom was very pretty. The shower recess is kitted out with colourful mosaic tiles. Just so cool! If we come back to Osaka again we will definitely stay at The Royal Park Canvas Kitahama!

Nothing. Wished we stayed longer!

Kitahama station is right next door and was so convenient to take the Sakaisuji metro line. The busier Midosuji line is also just a 10 min walk away. It was conveniently located by good cafes and restaurants along the river. There is a Family Mart convenience store next door as well. The room is small and we brought smaller/medium sized suitcases and it was a bit of a tight squeeze to open them and walk around them. The bed was comfortable and we liked the shades which kept the room dark in the morning. We were able to store our suitcases in the lobby before check-in. We were also provided tokens per person, per night for a small drink. Free toiletries and other beauty supplies (brushes, hair ties, face masks if they didn't run out) were also provided in the lobby. We were able to do laundry for ¥600 per load. There are only 3 machines and they were often all taken, but we just had to wait until the next one was done. The best part of the hotel is the convenient location to the subway line which made it easy to get around Osaka.

We stayed there for 4 nights and they came to the room almost everyday to change the beds and towels. We put a Do Not Disturb sign on the door for 2 of the nights, but a note was left at our door the 2nd morning saying they needed to come into the room to clean it. Some people may prefer changing the beds and towels everyday, but it seems wasteful. I think it would be best to ask guests if they would like their room changed everyday or not, especially for a short stay.

The staff was excellent, the facility was great, location was great as well. Allowed for us to check in about an hour early ish. Great perks including free coffee and lattes, also allowed for a free drink and cocktail but we were unable to make it.

No cons, a little of a walk to get to a connecting line to Shin Osaka station but not a deal breaker as the walk was pleasant

Hotel is super clean and convenient with nearby train station and FamilyMart. Check in and check out procedures were easy. Staff are extremely friendly. Free drinks are included per person. Breakfast buffet is extra if it is not included in the booking but has enough variety to be worth it. Coffee is free and readily available on the lobby floor, and you can walk in to grab it during breakfast hours even if you didn't pay for breakfast. Rooms are not super huge but comfortable enough to fit a couple of large luggage. Beds are comfortable. The bathroom was super clean, probably the cleanest I have ever seen in a hotel. Enjoyed the bathtub and shower combo. There is also a small gym room on the lobby floor that we went to a couple of times. Highly recommend and would book again.

Only downside would be the one laundry room in the entire hotel as everyone is constantly trying to do laundry and the machines barely have any downtime. Luckily, they have a website to check on the status of the machines without having to check in person.

The room was nice and big, which for a city is amazing! The bathroom truly was exceptional. It looked beautiful, and the tub was nice and deep and long. Breakfast the next day was delicious and plentiful. They had a good mix of European and Japanese breakfast options to choose from.

Breakfast was great with mix of western and Japanese dishes Great location in Osaka (1 mile from city center) Extremely clean and well maintained modern property Great restaurants close to hotel where the locals eat

Professional staff with good English. Very friendly to help with luggage transportation requests. Charming lounge/bar area for breakfast and after dinner hangout with a drink. Tasty breakfast buffet, but no variation from day to day. Comfortable beds and pillows. Enough space for working/writing and leaving make-up and other stuff on the tables. Clean cozy bathroom. FYI the bathroom sink area is directly connected with the front door area and only separate to the room by a curtain that can be left open or closed. Shower/bathtub are a separate room with a glass door. Toilet is a separate room with normal door.

Long queue at the coffee maker station. Tea station always no queue. Room coating area is too close to the room door. No space for two persons dressing for shoes and jackets at the same time possible. Since entrance area and bathroom area are kind of the same it is necessary to take shoes off in the hallway for not getting the bathroom area dirty.

Couldn't be more convenient. Near multiple train lines, bus stations, walking distance to waterfront, a ton of restaurants and services across the street and in surrounding area. Convenience store right below the hotel was awesome! Staff was fabulous. Breakfast had a lot of options. Loved the fancy coffee machine, water, and hot teas in the lobby available 24hrs. A lot of amenities. The hotel and room are really nice. They have luggage service too!!! Would definitely stay here again!

Our only challenge was finding a space for our luggage. Really no complaints. The room was a good size and very nice.

The location is amazing! Right across the street from the train station, in addition to other lines, tons of restaurants and services close by, and a short walk to various bus stops and the waterfront. The staff is fabulous; friendly, helpful, knowledgeable, and 24hrs. The hotel and room is clean and very nice. Everyone gets a complimentary welcome drink (alcoholic and non-alcoholic options), and there's water, hot tea, and a lovely coffee machine that makes various kinds of coffee drinks that in the lobby and available 24hrs a day. We purchased breakfast a couple of days and it's well worth it; offering a ton of delicious options. Easy check in, easy check out and they have luggage delivery service to Tokyo for very reasonable price. Nice amenities and comfortable, good sized room. Great value!

If you have a lot of luggage or very big luggage you might find it difficult to put it somewhere. We got a standard double room. If you have the funds splurge for the bigger room. Not a big deal though. The room was great.