We love our stay ay Hanamomiji. The hotel is in a good location that we could walk to city attractions. Staffs were all friendly and helpful. They helped us book the our dinner on the day of check-out. Our rooms were enormous and well equipped. They were clean and organized. Our kaiseki (Dinner) was superb. It was well presented and delicious. Breakfast buffet was also pleasing with both Japanese and western dishes.

At first, we thought that the onsen would be more spacious with better view, they were smaller than what we have expected and there is not much view from the onsen.

It is strategically located with Gensen Park, hand & foot bath all near round the corner. There are some other attractions just nearby as well. Standing from the (月見橋) bridge when you cross the Toyohira River, you get to see lovely views on both sides. The hotel itself may be a little old but it is very well maintained. Everything works perfectly. It is a huge hotel with many things to entertain you, there is the lounge, the public & private onsen, souvenir shop, massage, games room, & etc. We were early and we left our luggages and headed straight out to explore. The front staffs are quite senior and know their work very well & very patient to explain things to you even though they speak Japanese and we speak English. Have no worries, the front desk staffs all have a translation device so you will do fine. They are very helpful and will help you book a taxi which saved us from having to explain where and what we want with the taxi driver. We fell in love with the charming lattice door outside your room door. The corridor leading to your room feels like an apartment and not a hotel. Having never stayed in a Japanese-styled room, I find the room is very good considering that it is only 17sq m. The room itself contains a little foyer, a separate toilet, a separate dressing area, a separate bathroom, a living cum bedroom and a balcony to enjoy the beautiful lake view from your room. There is a light snack to welcome you at the lobby and your room as well. Must try the snack, it's mainly sweet potato & red bean in a small bun if I recall correctly. It goes very well with tea. The hotel is very consider to have a air filter in every room, this is very re-assuring especially we are still having covid. Dinner was fantastic, we thoroughly enjoyed it. Each dish is explained to you when they serve but of course we had no idea what they were saying. We just smile and said arigato and enjoy the wonderful spread of food.

Much as we loved the Japanese-style room, for people with rheumatoid arthritis, it is really a challenge getting up and down from the floor. I hope the management will consider changing some rooms to Western-style so more people can enjoy Hanamomiji.

Location is very close to the night Illumination. There are 3 free hotspring areas. the 2nd level public bath is the best. Dinner and breakfast are very very very good! Please note that there are different grades for dinner (that's why there are price difference for different combo)

The 3rd public bath ( located in another connected hotel) is quite far and gets crowded. The top level public bath has clear windows (can people see in? I dont know) Rooms are warm at night (cos winter so the AC is off... Very difficult to sleep cos it's stuffy)

Japanese are weak on vegetarian/vegan offerings but this hotels provided a great vegan Kaiseki on two evenings for me and even a veg kids version for our two little ones on request! Really enjoyed the baths and the view. Highly recommendable!

The Kaiseki dinner was amazing definitely worth doing! Breakfast was also great with plenty of western and Japanese options. The onsen was great and loved being able to try different baths. Lots of small and thoughtful touches made the stay nice. We booked a private bath which was well worth it.

The rooms and facilities were a little dated (this is part of the charm though)

A well managed establishment. Good facilites. Nice lounges (reading, sitting lounges offering drink and snack). Two onsen facilities. A good Kaiseki dinner. A surprise dessert was sent to the room.

We arrived at 2.30 pm. Check in time is sharply 3.00 pm. We have to wait awkwardly in the lounge. Not clear whether we were entitled to access the coffee machine or the afternoon snack. Nobody explained. Maybe due to language barrier or the hotel rule, the check-in staff was like a goverment officer rather than a hotel receptionist. If there is no flexibility in time, it might have been nicer if the front office staff offered us to enjoy the free afternoon snack while waiting.

We enjoyed our stay. The hotel is a little old, but still very comfortable. Our room was very spacious. We loved our two dinners and breakfasts. The food was delicious. We booked a private bath for an hour each night - there are 3 to choose from. They were a highlight. You need to book these well in advance.

There were so many Chinese tourists. It's obviously a very touristy destination.

Clean and spacious tatami rooms. Variety of amenities available at both 2F and 12F onsen. Great breakfast spread. Situated near parks and photo spots of Jozankei

Hotel could have informed us that their shuttle bus service is back on. When I emailed months in advance of my reservation, they said the shuttle bus service to Sapporo station was suspended so I booked the Kappa Liner. But on the day of check out, I saw the shuttle bus service provided to other hotel guests.

Wonderful meals. The dinner was the Fine Dining style, and the breakfast was self-service style. The location was very close to the bust station. Room was big. The public hot spring bath was also perfect to me. In the lobby, there were snack and drinks after checking-in.

- Location is very good. The bus stop to Sapporo is in front of the hotel main entrance. - Public bath is so nice (nice view and all facilities).

- Staff has very limited English communication. They are helpful and friendly but it was very difficult to request or ask any question. - Meal course according to our booking confirmation was difference from the hotel and we had to accept the meal course which was lower than our booking confirmation on the first night.