The hotel is a 5min walk to a subway station and from there it’s 3 stations away from sapporo station, 2 stations away from odori station. The hotel room is clean and complete with necessities. They can clean the room everyday. There are vending machines, washing machines, microwave oven, ice maker in the 2nd floor. They were able to accommodate our request for converter adapter, iron and portable heater which is great. They also called a taxi service for us on our checkout time. The front desk officers are all helpful and friendly. I recommend this hotel if you are visiting sapporo.

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It felt warm and welcoming. The staff did everything possible to make our stay comfortable. The meals especially were wonderful - lots of local specialties and so much food! I think there were not many guests staying at the time, so we had the onsen to ourselves for the whole stay! I was concerned that I wouldn’t be allowed to use the onsen because of a tattoo, but the manager said it was not a problem. The room was wonderfully warm despite the snowy weather, and the futons were very comfortable. The location was perfect for us - a tiny little town/village nestled between national parks, a short walk from the spectacular Ioyama and a beautiful nature trail.

There was a very slight smell of nicotine in the hallway despite it being a non-smoking area. However, the rooms and onsen had no nicotine odor so it was a very minor problem.

The hotel is in a great location facing Nakajimakoen Park, especially in spring with Sakura blossoms, and of course, excellent service. Subway Horohira Bashi Station is only in a few minutes walk which connects you to prime areas like Odori and Sapporo Station only at a few stops away. It is a low rise hotel, so, quite peaceful. The rooms come in generous size, much bigger that other hotels at this price, and very cozy with a small sofa to sit back to enjoy the park view, mountains and sunset. The lobby is also spacious. Staff are attentive, cheerful and very helpful. My eighth nights stay only has compliments, no complaints at all. I would highly recommend this hotel, especially for travelers who prefer a restful place rather than shopping hotel as the location worth traveling a few more stop from shopping areas and most importantly great value for money.

Location - the hotel was located right next to Nakajima Park, which offers a serene environment in the morning for a walk. While not exactly close, there is a bus stop (around 10-15mins walk) which has the direct airport shuttle service. Room size - quite spacious layout, allows for 2 suitcases to be fully opened up. Front-desk service - there was male staff (intern/trainee) who was very hospitable and helped to make phone calls for dinner reservations. In addition, the other staff were also very helpful, helping to check on bus timings and ensuring that we would not be too late for our flight. Parking - there are limited slots for bigger sized vehicles. Take note that the parking payment is separately handled by the parking attendant and not the front-desk.

Everything was very simple and easy. Check-in was smooth and painless and they even had some front desk people who could speak English if needed. Most of the instructions and directions were given in both Japanese and English to make it easier for foreign travelers. The rooms were comfortable overall and they even gave you pajamas to wear. Overall, it was a phenomenal experience. It's a small thing, but the way they have the elevators set up made it so that when the elevators weren't in use, one of them went to the 4th floor (7 floors total) and one stayed on the first in order to make the wait as short as possible. Very smart! The location is also very pretty, being directly across the street from Nakajima Park.

The only thing I would have liked to have was a little more in the way of in-hotel amenities like a gym or pool. There were also only three laundry machines so I could see that being a small problem of the hotel happened to be very busy. But these weren't a huge deal.

I asked for microwave in the room which they did not have, but instead, we were placed on the second floor which has a service area with microwave, ice dispenser, washing machines (paid 500yen for one load, wash and dry) and vendo for drinks! So happy with this arrangement. We stayed at rooms 205 and 208, thank me later. :-).

Restaurant on site had limited hours, but we were able to order via Uber Eats instead. Our room, 208 did not have a view, but it was spacious. We also got to tell the weather by the amount of snow outside the window. It was like an open area outside without a view.

Clean rooms, huge & aesthetic lobby, hospitable staff, affordable price, and fantastic view from the bedroom. We also arrived at the hotel late at night, but the receptionist was more than willing to accommodate us.

The hotel's location is a bit far from the city center. Although the nearest train station can be reached my walking distance, this may not be convenient if you are carrying any luggages or if there's a snowfall.

Loved the location, directly across from the snowey Nakajima Park. You can hire skis or just play in the snow, which my daughter loved. Room was surprisingly big for Japan and very well maintained. Staff were amazing. Breakfast was a little average but wasn't a big deal. Close to city centre on the subway but far enough to be quiet. Loved our stay, would definitely go back!

Clean, spacious room. The hotel is a few minutes walk to the subway station but even by walk the downtown is not far. The staff is helpful.

The name of the hotel is very easily confused with another one, to the point that 5 people were sent away before us and then it was our turn to look for the right hotel.

The room was big. Corner room so large windows with views over the park. Nice big TV in the room. Good wifi. Bathroom was fine. Decent breakfast options.

Not really much to dislike to be honest. One thing is that the breakfast, while good, is a bit overpriced at ¥1800 if you don’t have it included in the room rate.