After having the pleasure of staying in Year 2022, definitely no doubt that i would like to continue to check in once again and i still received outstanding service provider from Ms Kim (same as yr 2022) and Mr Yoshida. The attention to the need of my requested was what distinguished Mr Yoshida showed a sincere desire to make sure I was comfortable during my stay and was always available to help with my requested for transfering the room . Experience was smooth and pleasurable because of his outstanding communication skills and ability to anticipate my needs.. Mr Yoshida and Ms Kim are undoubtedly the gem of the hotel. Their impeccable service extends beyond the call of duty, making guests feel not only valued but truly cared for. In conclusion, if you are seeking a hotel experience where impeccable service is the standard, look no further than.

None

We booked 4 rooms. They were all next to each other except for one, opposite (as per request). All rooms were clean and comfortable. Basic amenities were provided. Though small but it’s expected in Japan. Located next to Lawson. About 10 mins walk from Susukino Station. Staff were friendly. They use the translator app to communicate with us. Unfortunately we couldn’t try the hotel breakfast last minute as the hotel has a huge tour booking the same time as us. Microwaves were located at certain floors. You may boil hot drinking water in the room or the lobby provides coffee, tea and hot water. Almost to the end of our trip, they provided bath salt which was really a nice touch. Toiletries are displayed at the lobby. Love the linen pyjamas. They replace our towels and trash everyday, which we only caught on the trend on our second day when they were things at our front door. The used towels are to be placed in a brown eco bag and take the trash out, put them at your front door for them to exchange. On the 3rd day, they came to clean the room and replace everything including the pyjamas which I end up having a really loose pants I couldn’t wear. Everything was amazing.

Besides the lobby, they didn’t have a common space for us to chill and hang out together. The dining area was only for morning breakfast buffet. So most times, we had to use the lobby area (if there are no other guests) to discuss our plans or the corridor of our rooms. As the hotel is located in Susukino (red light district), we agree to some reviews about the surroundings but there are pros and cons. Staying near Sapporo station would reduce traveling time but Susukino station is close to many eateries. Near Odori Station is recommended too. The areas are all walkable and connected, just perhaps 20-30 mins.

Located at the edge of Susukino, 15 minutes walk to Tanuki Shopping Street but you can take the local Shiden which is just beside the hotel. Fresh towels are provided everyday and there are free coffee, toiletries in the lobby.

Parking is not included. Only a few parking spaces available and we had to pay for a whole 24 hours parking because they charge by a 12 hours block. Cleaning service is only available every 3 days and u have to take the rubbish out yourself.

The atmosphere of the lobby is very nice, looks warm and clean. The staff are lovely and friendly. The security system is very good - you can't use the elevator to get to your room if you don't have a key card. And what's great is that there's a 24-hour coffee maker in the lobby. Your essentials can be picked up from the lobby as well. The shampoo here is great. It makes your hair soft and smooth even without using conditioner. The brightness in the room is good. The room is clean, there is a separation of shower room and toilet, which is very good, it is convenient for 2 or more people to stay. It's right next to Lawson. If you're hungry late at night, just steps from the hotel and you'll find your food cabinet right there.

The location of this hotel may be a bit far from the train station. But it is not far from the tram station which can take you almost anywhere you want. And the service fee is only 200 yen per person per time.

The location isn't at the "center" of the city, but it is within walking distance, as the city itself isn't huge. There are a lot of host bars and stuff near, but didn't bother us, as we knew when we were booking at the time after looking it up on Google street view, and we never felt unsafe. There's single use amenities in the lobbies like foam cleanser, combs, shower towels, etc. in case you forget to bring them along.

The roooms are small, as what you would expect from Japanese hotels.

The location was good - not too far from the subway, and there were many restaurants around. The staffs were very friendly and polite. Everything was clean. Apart from basic amenities, they even provide DHC skin care sachets at the lobby. There were a coffee machine at the lobby that you can help yourself any time.

the room is a little too small...with 2 people inside was a bit too difficult to turn around :D. But we were in the very centre of the city, I guess that's what it was.

It was perfect. Room condition, location was good, staff was friendly and helpful, facilities was good too

My friend did have some odd itchiness that only came whenever we are in the room. But it was nothing related to bedbugs or detergent. But we found this very odd. (She does have excema but it only heightens in the room)

I would like to take this opportunities to expressed my appreciation to Staff "KIM". She is so beautiful, friendly, helpful, understanding, patient & attentive & spoke very well english that make our family felt welcome and enjoyed our trip. What a wonder "gem" staff that the hotel have and she provide the best service that you can ask for. Thank you so much KIM.

NONE

The rooms and the facilities are excellent.

The location is a little farther from the Susukino train station that we expected. The walk to the station is felt specially during winter.

The room was spacious with an exceptional air conditioning system which does not use a centralised AC system, but a wall unit. Bathroom was spacious and the rooms were clean!

None, really. This hotel should be 4 stars on Booking.com. また札幌市に行ったら、またHotel Wingsを選びます。