Our first time staying at a Hoshino resort - we love this new, modern concept and well designed establishment. The standard double rooms, although squishy, have the ability to store luggages under the beds (but don’t forget them when checking out like we almost did lol). Love the reading lights and power points integrated in the bedhead. The bathrooms are enjoyable with high tech showers and toilet with bidet. The lobby area is massive with ample seating so you could meet up with your group or family for meals. Plenty of food, drinks and snacks available to buy 24/7. There’s also Lawson and lots of restaurants close by. A 5-10min walk to the city centre and Susukino station.

As it’s a popular hotel, room availability is somewhat limited and booking changes challenging.

I like very much the twin-sharing room and the separation of toilet from the bathroom. So while my husband takes a bath, I can still use the toilet. This is very helpful if there are 2 pax in a room. I also like its 24-hour self-service restaurant. I also like the breakfast system. Each of us was given a coupon or allowance of 4,000 Japanese yen to spend for our breakfast or food. Since we were not able to consume all the amount during our 4-night stay, we were able to use the remaining balance to purchase some Sapporo Agriculture cookies in boxes that we brought home to Manila and share with our family and friends. I like very much its location - very near to Susukino where the ice sculptures are located as part of the Sapporo Snow Festival!

It was too hot at the ground floor lobby. I understand that there's a need for heater on the ground floor lobby but not too much. So far this is the only thing that we found not good but the rest are perfect!

We stayed at this place to get access to the RL501 bus (pre-booked) which picks up passengers directly from a few hotels (with OMO3 being the last pick-up spot) to Niseko Hirafu Welcome Center. There are also 2 Lawsons within a minute walking distance from OMO3 which is neat, though I never understand why there is a need for 2 Lawsons within 200m of each other, but I'm not complaining! If that's not enough, the hotel provides 24/7 access to a snack bar at the lobby where you can self check-out the items. It's in a quiet and peaceful street, but also within 5-10mins walk to the Nikka Whiskey billboard street area. The room is clean and comfortable. The shower is heavenly.

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A couple of train stops from the main Sapporo station but close to lots of cute little eating places and downtown Susukino, didn't realise it was a red light district with girls in shop windows but that didn't bother us haha. Has a convenient little self serve shop with snacks and wine and coffee in the lobby, but of course still close to convenience stores as all of Japan is.

The property and the location were both fantastic, the room was very clean and comfortable. Staff went above and beyond.

Walking tour advertised in multiple languages was actually only available in Japanese. This is fine, as I do not expect people in Japan to speak English, but it should have been made clear that the Ranger did not understand any English before the booking.

Overall of the hotel is perfect for me. Room size was just nice, clean, big and comfy bed, the shower room really good, and they were so caring that will prepare the umbrella if is on the rainy day. And the location is great! Ichiran is at nearby, public airport shuttle bus stop just few mins walk away.. No regret and just book it okay..

Nothing to complain about.

The hotel staff were very accomdating and welcomed us well. They sorted out the two room keys and always gave us a nice greeting whenever we arrived. The beds were comfy and had two pillows which is rare in Japan.

The aircon controls have no translation and use kanji on the LED display, which made it impossible to know how to use them. There was no bath only a shower. The lights were a little awkward to use and the built in clock glows way too bright.

I like how the food ticket work. You receive 1000 yen per day for your breakfast and you can choose the food you would like to purchase. If you have money left then you can buy some cookies and other things. It gave us the flexibility for time; sometimes we needed food or drinks at night and the store is opened late at night, so you can grab something to drink.

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it was a good location and offered parking. The focus on snow sports was excellent, liked the waxing station and info on ski fields near the hotel.

the breakfast was a good concept but lacked variety for western guests. I like the voucher system and the ordering process but the food options were limited.

It was a great area. Quiet street but close enough to the main areas. It had a great social aspect to it although we didn't stay long enough to enjoy them.

As with most hotels in Japan, the room was really small. So navigating the layout with our suitcases was a challenge. But not a deal breaker!