Everything was great especially the staff hospitality. Special Thanks to Mr Sherif Darwish, Mr Mohamed Oawmer for the great hospitality. It was the first time visiting Jordan and they made it feel like home. The restaurant staff was very hospitable and friendly especially Ms Ellen and Mr Mohamed Abu Sari. If we ever go back again to Aqaba, we are definitely staying in double tree Hilton. The location of the hotel is perfect. It is close to everything, the city and the sea. Also the panoramic sea and mountain view from the hotel was amazing.

Nothing, everything was perfectly run

I liked the food. The extremely helpful staff. The cleanness of the room. The hair dryer was amazing. I wished to buy one like it 😅

The parking is open air on sand so the car comes boiling and dirty from the sand parking. For a 5 stars hotel, I suggest installing umbrellas and asphalt parking. Also, I didn't like the pool, it's very small and not so clean. And the bathroom next to the pool was very small, water was leaking all over the floor. It was so small the you cannot change or to care for your baby (change their diapers and clothes) and there were no dedicated changing areas that i know of. Also, the water bottle next to the pool was for 3.5 JD!

I really did like the staff, they were so welcoming and cooperative. Alaa Shishani, Mustafa, Nour, Ismail, and Naser were so nice to me and helped me with everything I needed. Thank you all. The hotel and the rooms were so clean. The breakfast buffet was so good. Also the cateres were super nice.

I did not like that there wasn’t a private beach. They offered an alternative private beach with a discounted price, but with a specific time frame (which did not suit me). Swimming pool was a bit small.

The location of the hotel is perfect especially for people who do not like the beach a lot. The check-in process was very fast and the staff are friendly.

The internet was weak in the room. The hair conditioner was empty. I know that the above can be solved immediately if we talked to room service, but because we stayed only for one night, so it was not so important. The worst thing in the stay was the smell of some area and especially once you enter the breakfast area. Please take note of this.

The DoubleTree by Hilton Aqaba offers a delightful blend of comfort, convenience, and stunning views, making it a standout choice for visitors to Aqaba. The hotel's warm and welcoming atmosphere is immediately felt upon arrival, with the signature DoubleTree chocolate chip cookie greeting setting the tone for a pleasant stay. The rooms are well-appointed, featuring modern amenities and contemporary decor that create a soothing retreat after a day of exploration. The on-site dining options impress with a diverse range of culinary delights, catering to various palates. The hotel's prime location along the Red Sea ensures breathtaking vistas, especially from the rooftop area, providing a perfect spot to unwind. With attentive staff, excellent facilities, and a strategic location, DoubleTree by Hilton Aqaba emerges as a top choice for travellers seeking a memorable stay in this vibrant coastal city. The only thing that I did not like was the internal air conditioning of the rooms, as it was cold during the night and in the winter time, even though during the day it was heating, which is something that I cannot accept as a guest in a five-star hotel. Another minor note is the cleanliness of the external glass facade, as it needs more attention. Finally, I have a proposal since the hotel is currently under maintenance and development work ... take into consideration the possibility of creating a heated pool. Overall, the experience deserves a 8 star score ranking.

The only thing that I did not like was the internal air conditioning of the rooms, as it was cold during the night and in the winter time, even though during the day it was heating, which is something that I cannot accept as a guest in a five-star hotel. Another minor note is the cleanliness of the external glass facade, as it needs more attention.

We just say many thanks for super unforgetable positive experience of Big Heart hospitality to all staff of Hilton Aqaba. They tried and made our stay just fantastic! Mr Abalsamal Alla mis Reham Areej and Mustaffa from reception Mr Waleed he was the face of Hilton hotel Probably my suggestion that he deserves to be the Top manager of hotel His way is make your stay so comfortable that makes you understamd that quality service depands not only on skills of professionalism but on personality Mr Muhannad and Alaa from restaurant and Chef and all other great people Sorry if i forgot to mention the rest people of staff and team of this hotel THANK YOU VERY MUCH FROM MY FAMILY 🙏🙏🙏🙏Suggest to be here

Our Executive room was a very nice size with good facilities. It was facing the main road so we did have to contend with the traffic noise but it wasn't too bad. Would have preferred a nicer sea facing view. Breakfast was great, very clean facilities and helpful staff. Always bringing something new to the table i.e. freshly squeezed orange juice, hot croissants etc. Pool was small and did not like the fact that some bedroom balconies could see directly onto the pool area. Staff were extremely attentive with a special mention to Waleed and his front of desk team, Obada and Nour for providing a very professional and smooth service.

Sauna and steam room were mixed and did not cater for segregation or privacy. They also seemed quite dated. There was a separate cost to access a private beach. We were a party of 5 which would have meant 45JD's which made it excessive. I think this should have been included within the room rate.

We got free upgrade to Junior suite, which was nice, although music from rooftop was a bit disturbing. Room was big, clean and staff friendliness and helpfulness was good even for introverts like us. Pool was supposed to close at sunset, but it closed 1,5h earlier.

Room had a few issues. Cold and hot water in the tap were reversed and shower wall leaked water to the bathroom floor, so that it flooded every time you took a shower. Also the air conditioning was a bit loud. Door lock had some issues as well, you need to try to open it several times and use a lot of force to enter. Not a nice first impression when you enter the room.

the room was incredible and very clean with a modern design. the staff were really friendly and happy to help with any requests or questions. the lobby are is nice and the location of the hotel is very convenient. the breakfast was amazing! it was very fresh, diverse and appetising and varied every day. the front desk staff were very kind and nice.

my room was on the 8th floor, and there was this faint sound of a generator of a nearby building through the night. not too annoying but something to note. everything else was amazing.

The reception area, the staff, the breakfast and the room where all 1st class. The roof top bar and entertainment was also enjoyable even when being alone. The Filipino breakfast girls were very helpful and nice.

The automated email reply was a little annoying, I got the same auto email for every message I sent to the hotel. "Dear Sender I will be out of office on Jun 16th & will get back to you once coming back on duty for urgent matters, kindly contact the reservation department at : [email protected] Many thanks," Very annoying when I just wanted to communicate with a human