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+1-833-728-2041497 reviews
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$53Wood Avenue, Nairobi, 00100, Kenya
Reservations:
+1-833-728-2041497 reviews
1/70
Free parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Free Airport Shuttle
Private entrance
Parking On Site
Welcome to Hays Suites Hotel in Nairobi, Kenya! This 2-star hotel is located on Wood Avenue, just 2.2mi from the vibrant city center. With a total of 497 reviews, you can trust that your stay will be nothing short of enjoyable. Prices start from just $53, making it an affordable choice for travelers looking to explore this exciting city.
Hays Suites Hotel offers a range of amenities to make your stay comfortable and convenient. From free parking and wifi to a 24-hour front desk and room service, you'll have everything you need at your fingertips. The hotel also provides a free airport shuttle, making it easy to reach your accommodations hassle-free. With a variety of room options, including non-smoking rooms and rooms with landmark views, you're sure to find the perfect space for your stay.
Whether you're in Nairobi for business or pleasure, Hays Suites Hotel is a great choice for your accommodation needs. Enjoy a delicious breakfast before heading out to explore the city, or relax on the terrace with a view. With pet-friendly options available, this hotel caters to all travelers. Book your stay at Hays Suites Hotel for a comfortable and enjoyable experience in Nairobi.
At Hays Suites Hotel, we strive to make your stay not only comfortable but also flavorful. Indulge in a culinary adventure at our on-site restaurant, Saffron Grill, offering a diverse selection of cuisines including African, British, Indian, and more. Whether you prefer a traditional atmosphere, a romantic setting, or a family-friendly environment, Saffron Grill has the perfect ambiance for your dining experience. With so many options to choose from, you'll never have to leave the hotel in search of a delicious meal.
When it comes to payment convenience, we've got you covered at Hays Suites Hotel. In addition to accepting cash, we also welcome Visa, Mastercard, Maestro, and UnionPay debit card payments. Enjoy peace of mind knowing that your preferred payment method is accepted at our establishment, making the check-out process smooth and hassle-free. Take the stress out of managing your expenses and focus on creating unforgettable memories during your stay with us.
At Hays Suites Hotel, we understand that traveling with pets is a special experience for many guests. That's why we happily accommodate furry companions upon request, with charges that may apply. Embrace the pet-friendly atmosphere as you explore Nairobi with your beloved four-legged friend by your side. With our welcoming policy, you can enjoy your stay knowing that both you and your pet are well taken care of at Hays Suites Hotel.
Closest airports
Nairobi Wilson Airport
2.8miJomo Kenyatta International Airport
9.9miFree parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Free Airport Shuttle
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Landmark view
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Show 19 photos
Economy Double Room
1 Queen Size Bed
325 sqft
Landmark view
City view
Private Bathroom
Private entrance
More details
Cozy Economy Double Room with private entrance and a landmark view. Enjoy a queen-size bed, air purifiers, and a soundproof environment in this spacious 323 sqft room.
Show 30 photos
Deluxe Double Room
1 Queen Size Bed
325 sqft
Landmark view
City view
Private Bathroom
Private entrance
More details
Indulge in the spacious Deluxe Double Room with a Queen size bed, private entrance, and breathtaking landmark views. Enjoy a peaceful stay with soundproof walls and luxurious amenities, perfect for a romantic getaway or leisurely escape.
8.1
497 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇪🇪
Dage
8.2
October 2022
Nice and clean place in a good neighbourhood
The staff asking me personal questions about my boyfriend etc while I was waiting at the lobby for my driver
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Mufaddal
10
November 2023
Amazing. Clean, simple, the washrooms have an arabic shower which is a big plus point for Those who don't depend on tissues!! You get slippers as well. That's a plus point for those who are clean conscious. The best part: because I am a regular client(this was my 4th stay in a year if I am not mistaken), they offered me late checkout because my return flight was in the evening. And they also accepted my request of giving me a room on the 9th floor. Thank you so much reception team!
🇦🇺
Ahmed
8.2
December 2022
The room I stayed in was much bigger than I anticipated and it was really good value for money. The staff were great and bed was really comfortable. It was also centrally located. Having stayed in a similar priced hotel in the area after, I can confirm this is the best you can get for your money quality wise.
There wasn't too much complaints. I wouldn't use the laundry service even though it was an external supplier. They charged me £30 for what shouldn't have costed more than £5. I was in a rush so couldn't chase. Also I was disappointed that after staying 14 days and returning a 3rd time, they wouldn't offer me a good rate or even the same rate I stayed my first time.
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Chris
8.2
May 2023
The room was clean and spacious, comfortable bed too. I was impressed NETFLIX was available. Improvement: Would be nice to provide safe box in the room for storing sensitive personal document/items.
Stayed in Room 804, water pressure in the shower is terrible. Water was dripping from the shower head even when opened at full strength, the dripping got worse to droplets when you turned on the hot shower system which did not heat the water at all. I had to wipe myself down with a cold face tower...
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Valentina
8.2
October 2022
Room is spacious and has a working TV. The restaurant in the hotel is not too expensive and food is tasty. Staff is the best! We were able to safely store our luggage with them while on a 4 day safari. Very trustworthy.
Cleaning is poor. The room is not dirty per se, but it's not sparkling clean either. You can tell cleaning is superficial. We moved the night tables and there was dust, small garbage and hairs on the floor next to the wall. So that tells me they sweep and mop around the furniture, but they don't preform a deep clean. Behind the bed was the same. The shower didn't have clean walls. You have to scrub all the bathroom walls, from floor to ceiling, between guests. Nobody wants to find hairs or dry buggers in the shower walls (found them in 2 different rooms so I can testify is their cleaning and not bad luck).
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Johnny
10
May 2023
The professionalism of the staff and cleanliness of the rooms and the entire hotel. The location is excellent as well with plenty of retail and restaurants within walking distance and very close to the city center. I would definitely stay here again.
There is some construction going on in the area so you get a little noise but nothing to the point where it's overwhelmingly disturbing the stay.
🇩🇪
Merav
9.1
May 2023
The staff was friendly and engaging, yet left me alone to work when I needed. The room & facilities were clean and my request for early check in was answered. I felt safe. internet connection was excellent.
I asked to have a kettle in the room and was very happy to have one but seems that servicing it (changing the mugs & spoon) wasn’t intuitive and require special requests.
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7mildalej
9.1
October 2022
Terry - recepcionist - very helpful, focused on client's support breakfast/restaurant - typical for this region of Africa with added option flexibility of check-in and check-out the hotel is secured and has own electricity generator Kilimani is relatively safe part of Nairobi; the neighborhood is OK (many safe shops/restaurants) in category budget/middle - the one of the best option in Nairobi wifi - works fine! room and hotel cleanliness - OK!
no A/C distance and taxi cost from the airport - traffic in Nairobi is awful (ca. 50-60 min) bathroom - water pressure + temperature will be better (known to anyone traveling in Africa;)
🇯🇵
Shumpei
8.2
October 2023
The room was very clean and spacious. The Internet was well and stable. No problem with the hot shower. It was very conformable. The security guards always politely greeted me.
I noticed some amenities were not cleaned or/and replenished after housekeeping. ( (e.g.) shampoo, water bottles, tea bags and used glass)
🇬🇧
Nicoleta
9.1
November 2023
Location was great. Staff was very friendly and helpful. Hot showers worked well. Wifi was perfect with no issues. Bed was super comfy the right amount of firmness.
My room didn't have any cable tv, but it was a smart TV so you could connect to Netflix, Amazon, etc. Nothing substantial to note.
Attractions
Sheldrick Wildlife Trust
1.4miKibera
1.6miNairobi National Museum
2.4miJamia Mosque
2.5miAugust 7th Memorial Park
2.6miKenyatta International Convention Centre
2.6miKenya National Archives
2.8miNairobi National Park
2.9miBomas of Kenya
3.2miUhuru Gardens Memorial Park
3.7miGiraffe Centre
6.3miKaren Blixen Museum
6.5miKazuri Beads Factory
6.7miGreat Rift Valley
20.7miAttractions
Sheldrick Wildlife Trust
1.4miKibera
1.6miNairobi National Museum
2.4miJamia Mosque
2.5miAugust 7th Memorial Park
2.6miKenyatta International Convention Centre
2.6miKenya National Archives
2.8miNairobi National Park
2.9miBomas of Kenya
3.2miUhuru Gardens Memorial Park
3.7miGiraffe Centre
6.3miKaren Blixen Museum
6.5miKazuri Beads Factory
6.7miGreat Rift Valley
20.7miAirports
Nairobi Wilson Airport
2.8miJomo Kenyatta International Airport
9.9miSaffron Grill
Cuisines
Ambiances
Free parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Free Airport Shuttle
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Landmark view
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathrobe
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Food & Drink
Breakfast in the room
Grocery deliveries
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
General
Mosquito net
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Private entrance
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Outdoors
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Safety & security
Carbon monoxide detector
Safe
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Transportation
Airport drop-off
Airport pickup
Free Airport Shuttle
Shuttle service
View
City view
Landmark view
View
Pets are allowed on request. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Maestro,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
Are pets permitted at Hays Suites Hotel?
Yes, you can stay with your pet at Hays Suites Hotel. Just make sure to request permission beforehand and be aware that there may be additional charges.
Does Hays Suites Hotel offer complimentary parking?
Yes, Hays Suites Hotel offers free on-site public parking, but be sure to make a reservation in advance.
How much does a stay at Hays Suites Hotel cost?
At Hays Suites Hotel, prices have a starting point of $53. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Hays Suites Hotel?
Hays Suites Hotel offers Economy Double Rooms and Deluxe Double Rooms, both double occupancy with a Queen size bed. The rooms do not allow smoking and have a room size of 323 sqft. Each room accommodates a maximum of 2 adults with no provision for children.
Which amenities can guests enjoy at Hays Suites Hotel?
Guests at Hays Suites Hotel can enjoy various leisure amenities offered such as room service, a terrace with a view, and free toiletries. They can dine at the on-site restaurant, Saffron Grill, featuring a range of cuisines from African to International, catering to different tastes. The hotel also provides upper floors accessible by elevator, air purifiers, soundproof rooms, and private bathrooms for a comfortable stay. With a 24-hour front desk available, guests can make the most of their vacation by exploring the nearby landmarks or unwinding in the hotel's relaxing ambiance.
Is there an in-house restaurant at Hays Suites Hotel?
Yes, the Hays Suites Hotel has a restaurant called Saffron Grill on site. The restaurant offers a variety of cuisines including African, British, Danish, Indian, Mexican, Middle Eastern, Local, Asian, International, and Grill BBQ. The ambiances at Saffron Grill include Family Friendly, Traditional, Modern, and Romantic.
Can I use my credit card at Hays Suites Hotel?
Yes, you can use your credit card at Hays Suites Hotel. Additionally, cash payments are also accepted at the hotel for your convenience.
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