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8.1

497 reviews

Hays Suites Hotel

Hays Suites Hotel

Wood Avenue, Nairobi, 00100, Kenya

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Free Airport Shuttle

Private entrance

Parking On Site

Hays Suites Hotel

Welcome to Hays Suites Hotel in Nairobi, Kenya! This 2-star hotel is located on Wood Avenue, just 2.2mi from the vibrant city center. With a total of 497 reviews, you can trust that your stay will be nothing short of enjoyable. Prices start from just $53, making it an affordable choice for travelers looking to explore this exciting city.

Hays Suites Hotel offers a range of amenities to make your stay comfortable and convenient. From free parking and wifi to a 24-hour front desk and room service, you'll have everything you need at your fingertips. The hotel also provides a free airport shuttle, making it easy to reach your accommodations hassle-free. With a variety of room options, including non-smoking rooms and rooms with landmark views, you're sure to find the perfect space for your stay.

Whether you're in Nairobi for business or pleasure, Hays Suites Hotel is a great choice for your accommodation needs. Enjoy a delicious breakfast before heading out to explore the city, or relax on the terrace with a view. With pet-friendly options available, this hotel caters to all travelers. Book your stay at Hays Suites Hotel for a comfortable and enjoyable experience in Nairobi.

At Hays Suites Hotel, we strive to make your stay not only comfortable but also flavorful. Indulge in a culinary adventure at our on-site restaurant, Saffron Grill, offering a diverse selection of cuisines including African, British, Indian, and more. Whether you prefer a traditional atmosphere, a romantic setting, or a family-friendly environment, Saffron Grill has the perfect ambiance for your dining experience. With so many options to choose from, you'll never have to leave the hotel in search of a delicious meal.

When it comes to payment convenience, we've got you covered at Hays Suites Hotel. In addition to accepting cash, we also welcome Visa, Mastercard, Maestro, and UnionPay debit card payments. Enjoy peace of mind knowing that your preferred payment method is accepted at our establishment, making the check-out process smooth and hassle-free. Take the stress out of managing your expenses and focus on creating unforgettable memories during your stay with us.

At Hays Suites Hotel, we understand that traveling with pets is a special experience for many guests. That's why we happily accommodate furry companions upon request, with charges that may apply. Embrace the pet-friendly atmosphere as you explore Nairobi with your beloved four-legged friend by your side. With our welcoming policy, you can enjoy your stay knowing that both you and your pet are well taken care of at Hays Suites Hotel.

Closest airports

Nairobi Wilson Airport

2.8mi

Jomo Kenyatta International Airport

9.9mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Free Airport Shuttle

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Landmark view

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Bidet

Soundproof

Rooms

Economy Double Room in Hays Suites Hotel

Show 19 photos

Economy Double Room

1 Queen Size Bed

325 sqft

Landmark view

City view

Private Bathroom

Private entrance

More details

Cozy Economy Double Room with private entrance and a landmark view. Enjoy a queen-size bed, air purifiers, and a soundproof environment in this spacious 323 sqft room.

Deluxe Double Room in Hays Suites Hotel

Show 30 photos

Deluxe Double Room

1 Queen Size Bed

325 sqft

Landmark view

City view

Private Bathroom

Private entrance

More details

Indulge in the spacious Deluxe Double Room with a Queen size bed, private entrance, and breathtaking landmark views. Enjoy a peaceful stay with soundproof walls and luxurious amenities, perfect for a romantic getaway or leisurely escape.

Guest reviews

8.1

497 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇪🇪

Dage

8.2

October 2022

Nice and clean place in a good neighbourhood

The staff asking me personal questions about my boyfriend etc while I was waiting at the lobby for my driver

🇰🇪

Mufaddal

10

November 2023

Amazing. Clean, simple, the washrooms have an arabic shower which is a big plus point for Those who don't depend on tissues!! You get slippers as well. That's a plus point for those who are clean conscious. The best part: because I am a regular client(this was my 4th stay in a year if I am not mistaken), they offered me late checkout because my return flight was in the evening. And they also accepted my request of giving me a room on the 9th floor. Thank you so much reception team!

🇦🇺

Ahmed

8.2

December 2022

The room I stayed in was much bigger than I anticipated and it was really good value for money. The staff were great and bed was really comfortable. It was also centrally located. Having stayed in a similar priced hotel in the area after, I can confirm this is the best you can get for your money quality wise.

There wasn't too much complaints. I wouldn't use the laundry service even though it was an external supplier. They charged me £30 for what shouldn't have costed more than £5. I was in a rush so couldn't chase. Also I was disappointed that after staying 14 days and returning a 3rd time, they wouldn't offer me a good rate or even the same rate I stayed my first time.

🇦🇺

Chris

8.2

May 2023

The room was clean and spacious, comfortable bed too. I was impressed NETFLIX was available. Improvement: Would be nice to provide safe box in the room for storing sensitive personal document/items.

Stayed in Room 804, water pressure in the shower is terrible. Water was dripping from the shower head even when opened at full strength, the dripping got worse to droplets when you turned on the hot shower system which did not heat the water at all. I had to wipe myself down with a cold face tower...

🇳🇱

Valentina

8.2

October 2022

Room is spacious and has a working TV. The restaurant in the hotel is not too expensive and food is tasty. Staff is the best! We were able to safely store our luggage with them while on a 4 day safari. Very trustworthy.

Cleaning is poor. The room is not dirty per se, but it's not sparkling clean either. You can tell cleaning is superficial. We moved the night tables and there was dust, small garbage and hairs on the floor next to the wall. So that tells me they sweep and mop around the furniture, but they don't preform a deep clean. Behind the bed was the same. The shower didn't have clean walls. You have to scrub all the bathroom walls, from floor to ceiling, between guests. Nobody wants to find hairs or dry buggers in the shower walls (found them in 2 different rooms so I can testify is their cleaning and not bad luck).

🇺🇸

Johnny

10

May 2023

The professionalism of the staff and cleanliness of the rooms and the entire hotel. The location is excellent as well with plenty of retail and restaurants within walking distance and very close to the city center. I would definitely stay here again.

There is some construction going on in the area so you get a little noise but nothing to the point where it's overwhelmingly disturbing the stay.

🇩🇪

Merav

9.1

May 2023

The staff was friendly and engaging, yet left me alone to work when I needed. The room & facilities were clean and my request for early check in was answered. I felt safe. internet connection was excellent.

I asked to have a kettle in the room and was very happy to have one but seems that servicing it (changing the mugs & spoon) wasn’t intuitive and require special requests.

🇵🇱

7mildalej

9.1

October 2022

Terry - recepcionist - very helpful, focused on client's support breakfast/restaurant - typical for this region of Africa with added option flexibility of check-in and check-out the hotel is secured and has own electricity generator Kilimani is relatively safe part of Nairobi; the neighborhood is OK (many safe shops/restaurants) in category budget/middle - the one of the best option in Nairobi wifi - works fine! room and hotel cleanliness - OK!

no A/C distance and taxi cost from the airport - traffic in Nairobi is awful (ca. 50-60 min) bathroom - water pressure + temperature will be better (known to anyone traveling in Africa;)

🇯🇵

Shumpei

8.2

October 2023

The room was very clean and spacious. The Internet was well and stable. No problem with the hot shower. It was very conformable. The security guards always politely greeted me.

I noticed some amenities were not cleaned or/and replenished after housekeeping. ( (e.g.) shampoo, water bottles, tea bags and used glass)

🇬🇧

Nicoleta

9.1

November 2023

Location was great. Staff was very friendly and helpful. Hot showers worked well. Wifi was perfect with no issues. Bed was super comfy the right amount of firmness.

My room didn't have any cable tv, but it was a smart TV so you could connect to Netflix, Amazon, etc. Nothing substantial to note.

Points of Interest Around Hays Suites Hotel

Attractions

Sheldrick Wildlife Trust

1.4mi

Kibera

1.6mi

Nairobi National Museum

2.4mi

Jamia Mosque

2.5mi

August 7th Memorial Park

2.6mi

Kenyatta International Convention Centre

2.6mi

Kenya National Archives

2.8mi

Nairobi National Park

2.9mi

Bomas of Kenya

3.2mi

Uhuru Gardens Memorial Park

3.7mi

Giraffe Centre

6.3mi

Karen Blixen Museum

6.5mi

Kazuri Beads Factory

6.7mi

Great Rift Valley

20.7mi

Restaurants

Saffron Grill

Cuisines

  • African
  • British
  • Danish
  • Indian
  • Mexican
  • Middle Eastern
  • Local
  • Asian
  • International
  • GrillBbq

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of Hays Suites Hotel

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Free Airport Shuttle

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Landmark view

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Bidet

Soundproof

Stay rules - Hays Suites Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hays Suites Hotel

Are pets permitted at Hays Suites Hotel?

Yes, you can stay with your pet at Hays Suites Hotel. Just make sure to request permission beforehand and be aware that there may be additional charges.

Does Hays Suites Hotel offer complimentary parking?

Yes, Hays Suites Hotel offers free on-site public parking, but be sure to make a reservation in advance.

How much does a stay at Hays Suites Hotel cost?

At Hays Suites Hotel, prices have a starting point of $53. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What are the room types available at Hays Suites Hotel?

Hays Suites Hotel offers Economy Double Rooms and Deluxe Double Rooms, both double occupancy with a Queen size bed. The rooms do not allow smoking and have a room size of 323 sqft. Each room accommodates a maximum of 2 adults with no provision for children.

Which amenities can guests enjoy at Hays Suites Hotel?

Guests at Hays Suites Hotel can enjoy various leisure amenities offered such as room service, a terrace with a view, and free toiletries. They can dine at the on-site restaurant, Saffron Grill, featuring a range of cuisines from African to International, catering to different tastes. The hotel also provides upper floors accessible by elevator, air purifiers, soundproof rooms, and private bathrooms for a comfortable stay. With a 24-hour front desk available, guests can make the most of their vacation by exploring the nearby landmarks or unwinding in the hotel's relaxing ambiance.

Is there an in-house restaurant at Hays Suites Hotel?

Yes, the Hays Suites Hotel has a restaurant called Saffron Grill on site. The restaurant offers a variety of cuisines including African, British, Danish, Indian, Mexican, Middle Eastern, Local, Asian, International, and Grill BBQ. The ambiances at Saffron Grill include Family Friendly, Traditional, Modern, and Romantic.

Can I use my credit card at Hays Suites Hotel?

Yes, you can use your credit card at Hays Suites Hotel. Additionally, cash payments are also accepted at the hotel for your convenience.