the staff are incredible. so helpful and cheerful. the place is beautiful. such gorgeous woodwork and pool

I understand why you have swim lessons but makes it really hard to access pool during the day

Nice, spacious apartment, place to spend longer time - you can really feel like at home :-) Kitchen well equipped, big bathroom, comfortable bedroom and living room, and a balcony sourranded by beautifull greens and with pots with flowers.

its a small thing - while walking to the apartment building you have to go by a narrow path - along the swimming pool, next to furnitures, umbrellas etc. during the day often occupaid by kids and accompanying adults - so sometimes it its uncomfortable to go through.

Amenities. Daily cleaning services. Excellent location. Friendly staff. Great price for a 4 star hotel in a posh area.

Construction everyday except Sunday. Also my phone was snatched by bike thieves as I was waiting for the Uber outside the gate of this apartment during my second day in Nairobi. Apparently this has been a known issue on this street as evidenced by the warning posted by the Thai embassy next door. It would have been great if the apartment homes could have warned that.

Comfortable room, lovely hot shower, great pool area and use of gym. Staff were very friendly and allowed us to leave our luggage in the office as we had a late night flight. There are lots of cafes and shops in the local area... Within walking distance. Airport transfer was KES 2500 which the hotel organised for us. We met the american owner in the gym and enjoyed hearing about how he'd come to Kenya and settled here many years ago.

We only stayed one night but if we'd stayed longer and needed to cook, it would be great to have more mugs, glasses, plates etc. A few lamps have slightly twitchy connections! Would be nice to have tea/ coffee and drinking water for guests in the apartment.

the appartment was lovely, slightly dated but still lovely, spacious living room, large balcony. location quiet, surrounded by greenery

we were shown a deluxe studio that we booked in but there was only one bed and i booked 2 beds..the studio was really in poor condition and sofa so old that i would not even sit on it, needs refurbishing and new furniture, but as we were moved to the other nice appartment we were happy, Reception is also really dated, i would say looks really bad, needs total update. they were doing some work around the garden, entrance etc so a lot of rubbish, garden waste everywhere giving the impression on the entrance that this is not a nice place but behind all this the serviced appartments were nice, swimming pool, potted plants etc

The apartments are beautiful and feel very spaceous and well planned. The balcony was an amazing place to hang out and very nice with all the trees and the pool.

We had a little misdemeanor when we first came, as they had rebooked us into two apartments instead of one because the previous guests wanted to stay longer. They did´nt tell us about this and we had to switch apartments after the first night. It was fine in the end, but it should not be possible to overbook someones booking like that, and defintitely not without communicating it. Also, they had swimming lessons for kids in the pool every day from morning until six pm and it was a bit hard to enjoy the pool as a guest.

I originally booked a studio but was helpfully upgraded for free to a 1 bedroom suite. It has a nice overlooking view of the pool, large 4-poster bed, complete kitchen and a full toilet and bath. The staff were helpful and attentive. Free access to a small sauna and the pool.

Hopefully the construction of the new building is finished soon, and the proper gate is restored to use, as the temporary one made it a bit difficult to find initially. Aside from these, I had a great stay here and will be coming back next time.

Spacious apartment very comfortable for 4 people. Excellent beds and good quality stylish furniture. Secure and quiet location. Very professional and helpful staff. Nice to hop in the Sauna after an exhausting day. Supermarket and mall at walkable distance.

The bathroom and kitchen appliances could welcome an update, but we were able to cook all our meals during our stay.

I loved the plants and green vibes. The staff are super cool and professional. The location is great. The apartment was kept neat and clean all the time. Good spa and heated pool (though crowded on weekends because that when most kids train). Truly a home away from home.

The gym equipment looks a bit outdated.

The space was really comfortable, spacious and nicely decorated. The staff were incredibly helpful and accommodating. When I discovered that I had left some earphones in the apartment after I had checked out, the staff went out of their way to retrieve them and organise posting them to my onward address.

The kitchen was a little lacking in utensils (for example, there were no forks) and limited cooking pans.