1,006 reviews
From
$109Off Mombasa Road, Nairobi , 00200, Kenya
1,006 reviews
1/38
From
$109Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Kids' club
Sauna
Air conditioning
Welcome to Ole Sereni, a stunning 4-star hotel located off Mombasa Road in Nairobi, Kenya. This scenic hotel is just 3.6mi from the city center, making it a convenient and peaceful retreat. The hotel features a plethora of free amenities such as outdoor swimming pool, kids' club, sauna, fitness center, and free Wi-Fi. You can also indulge in optional extras like spa treatments, airport shuttle, and babysitting services, ensuring a relaxing and hassle-free stay.
The hotel offers an array of rooms with features such as air conditioning, private entrance, and landmark views. With a 24-hour front desk, room service, and a bar on-site, you'll have everything at your fingertips. Guests rave about the excellent service and the picturesque surroundings, with over 1006 reviews praising the hotel's amenities and its pet-friendly policy. Whether you're traveling for leisure or business, Ole Sereni is the perfect choice for a comfortable and enjoyable stay in Nairobi.
Experience the best of Nairobi at Ole Sereni, and make the most of the free amenities including a kids' club, fitness center, and live music performances. With the city center just a short distance away, this hotel offers the perfect blend of convenience and relaxation for your Kenyan adventure.
When it comes to dining, Ole Sereni offers a delectable array of cuisines and ambiences to suit every palate. Whether you're in the mood for a romantic evening or a family-friendly meal, the hotel's restaurants have got you covered. The Eagle's Steakhouse boasts a modern and romantic ambiance, offering a delightful fusion of seafood, international, and grill BBQ cuisines. For those with a taste for Asian flavors, The Big Five is the place to be, serving up tantalizing sushi and a range of Asian dishes in a setting that's perfect for a romantic dinner or a family outing. Meanwhile, The Waterhole offers a modern and romantic atmosphere that provides the ideal backdrop for a relaxed dining experience.
After a day of sightseeing or business meetings, unwind at the outdoor pool with a mesmerizing view, or savor a refreshing drink at the Ngong Poolbar. The live music performances add an extra dash of entertainment to your evenings. Whether you're traveling with your family or enjoying a romantic getaway, the hotel's serene surroundings and top-notch amenities provide the perfect balance of relaxation and convenience.
For your convenience, Ole Sereni accepts payment in cash, as well as major credit cards including Mastercard, Visa, and American Express. With an impressive selection of room types, including cozy rooms and spacious club rooms, the hotel ensures a comfortable and enjoyable stay for all guests. Each room is equipped with modern amenities and offers a serene escape from the bustling city, making Ole Sereni the ideal choice for a memorable stay in Nairobi, Kenya.
Closest airports
Nairobi Wilson Airport
2.1miJomo Kenyatta International Airport
5.5miSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Kids' club
Sauna
Air conditioning
Private entrance
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Hypoallergenic
Soundproof
Bathtub
Private Bathroom
Parking On Site
Show 2 photos
Club, Double/King
1 King Size Bed
1 Double Bed
300 sqft
Wheelchair accessible
x4
+
x3
More details
DOUBLE CLUB is 301 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus rollaways on demand plus desk, satellite tv , ironing set, bathrobes, and slippers and is Wheelchair-accessible.
Standard Room
x4
+
x3
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Standard
Show 3 photos
Club, Single
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King Room
1 King Size Bed
x4
+
x3
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King Size Bed
Apartment
x10
+
x6
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Apartment Standard
Apartment, 2 Bedroom
x10
+
x6
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Apartment Two Bedrooms
Deluxe
x4
+
x3
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Room Deluxe
Run Of House
x10
+
x6
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Room Run Of House
Club, King
1 King Size Bed
x4
+
x3
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Club King Bed
Show 2 photos
Superior, Single
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Suite, Park View
x8
+
x5
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Suite Park View
Economy
x4
+
x3
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Economy
Room With City View
x6
+
x3
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Room City View
Superior
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Superior
Suite
x8
+
x5
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Suite Standard
Superior, City View
x10
+
x6
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Room Superior City View
Club, City View
x4
+
x3
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Club City View
Show 2 photos
Cozy, Double
1 Double Bed
215 sqft
Minibar
Wheelchair accessible
x4
+
x3
More details
DOUBLE COZY ROOM is 215 square feet and includes a double bed 131-150 width plus rollaways on demand plus desk, satellite tv , hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 2 photos
Club
1 Twin Bed
Balcony
x4
+
x3
More details
Show 5 photos
Cozy, Queen/Twin
1 Queen Size Bed
3 Twin Beds
225 sqft
Landmark view
City view
Private Bathroom
Private entrance
More details
Indulge in the comfort of our Cozy Room, featuring a Queen size bed and 3 Twin beds, perfect for 2 adults. Enjoy a private entrance, landmark view, and soundproof space, with extra-long beds and free toiletries provided.
Show 4 photos
Club, Double/Twin
1 Double Bed
3 Twin Beds
365 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Experience comfort and space in our Club Room, perfect for 2 adults and 1 child. Enjoy air conditioning, soundproof walls, and indulgent free toiletries in this stylish triple room.
Triple Room
x3
+
x4
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Single Room
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Single Room, City View
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Cozy, Single
+
More details
7.8
1,006 reviewsFrom
$109Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Andrew
9.1
9.1
Staff very friendly and food excellent.
When we asked the hotel to book us a taxi to NBO they wanted $65 for a 20 minute trip, telling us prices had just gone up and it was charged per person not per vehicle. Absurd and insulting. We managed to book our own taxi for $30. The hotel should be ashamed of trying to rip their customers off like this.
🇬🇧
Michael
8.2
8.2
I've stayed at Ole Sereni twice before, On the first of my visits I requested a Park view, They gave it to me Complimentary, On my second occasion, I had to pay a small supplement, Which wasn't a problem! On my arrival yesterday, 22/11/2023, I had just booked a room with no request, I didn't check in until 2.00pm, and as I was leaving at 6.00am for my flight home, I didn't think it was worth, paying for a park view! I did however asked the lady who checked me in, and she just seem to abruptly say, No there all full?? The fact that I couldn't have a breakfast before leaving, it could have been compensated by a park view room! When I enquired, about just getting some toast, or something light delivered to my room before leaving for the Airport, She said, they would have to charge a small fee for delivering to my room? But I could collect it from the Dinning room! I did do this, but instead of letting me just sit at a table and eat, I had to take it to my room I think this was possibly a bit dangerous taking a coffee and toast up to the room, What if a customer had got seriously burnt from spillage of the beverage, or spillage on the floor whereby someone could have slipped and had a bad accident! I just thought this was not appropriate
As I've written above
🇬🇧
Elsa
8.2
8.2
Comfortable, clean rooms. Lovely view of the national park from the back of the building - front faces onto a busy road but is well sound-proofed. Pleasant buffet breakfast, friendly staff although a bit slow in responding to requests. Enjoyed the heated outdoor pool and the gym.
Card access needed for the corridor as well as the room - caused a bit of hassle as we were three people staying in a room and had two key cards, so had to keep track of who was where lest we get locked out on the main landing! It's very sad that there have been dual-carriageway roads built on both sides of the hotel - it is not right on the edge of the national park as it appears in the photos. That said, you still get a good view from the rooms at the rear of the building on the higher floors.
🇳🇱
Elizabeth
10
10
Everything was great. We loved our first stay after arrival so much that we booked a second stay at the end of our trip. The way we were welcomed by Shadrack and his team (Nelson, Julius and Jacinta, among others)on arrival, the top service we received all through both our stays. The flexibility of the staff whenever we needed support, for instance, with having a bite when we arrived at 1AM in the night because of a flight delay. Watching giraffes, ostriches, etc right from the hotel room was a surreal experience. One made even more spectacular because we had brought our Vortex binoculars. The rooms and facilities were really nice and the fact that you can freely go to the rooftop of their sister hotel gave us the feeling of even more freedom. I personally really liked the atmosfeer that is a result of the type of fellow guests that were also present. Nice crowd. The food and drinks are excellent too. Ask Julius for his mixed chai. Yum! Really delicious bacon too. Yum! Yum! Oh yes! and of course, very efficient location if you don’t want to drive long to or from JKIA. Will be back!
🇬🇧
Amanda
10
10
the rooms were clean.the staff were very friendly and helpful. the pool was nice and warm.the food in both resraurants was nice & tasty and the breakfast choices were great..i will definately return to the hotel.
the lifts took a bit of getting used to. i couldnt go straight from the foyer to my floor, i had to go up to level 1, walk the length of the building then up in another lift and walk all the way along to the opposite end of my floor to get to my room. . i wouldve liked a room near the lift as i have walking difficulties, so it was very painful to do all that walking several times each day..
🇲🇼
Kate
10
10
I checked in at 5.30am with a flight the same afternoon while on a layover. The staff were great - let me check in for the day for the same price, have breakfast and the room for the day and pay upon checkout - just what I needed to get some rest. The room was super comfortable and secure. Food was great and the bar overlooking the park was lovely. I went next door and chilled by the pool on the rooftop for an hour and was the perfect layover - was very grateful to have went there and would recommend and stay again.
Everything was great
🇺🇸
Leroy
10
10
great staff, ambience was stellar. The hotel was able to accommodate a very late dinner given my late arrival from Amsterdam due to a delayed flight. Overall, I would stay at Ole Sereni again - and recommend the same
The political environment in the country (weekly 'maandamano' demonstrations) when I traveled made transit logistics around town a major problem - including the Ole Sereni hotel taxi not accommodating the same. Granted that was beyond the hotel's control, still impacted overall experience.
🇶🇦
Hannah
8.2
8.2
The staff were so welcoming and on coming in the reception area is quite welcoming and neat. we only stayed 2 nights there but wished we stayed longer. I think the newly extended section would be nicer to stay at.
They did not have a microwave in the room and when I asked if I could reheat some food (brought from outside) the chief said no as it was part of their policy. However the lady on duty did try her best to assist me. she kindly asked the chief to make me some fries to make up for us (which I still paid for haha) There is no room service.
🇬🇧
Zoe
9.1
9.1
Lovely property and great facilities. The staff were really welcoming and kind. They helped us a lot to sort things or organise a safari for us.
Things run very slowly. We tried to contact the property before we came and we’re unable to get in contact via booking.com. We were trying to organise a taxi and managed to get an email response which we replied to and they never replied. We managed to get our own taxi here. The staff are all brilliant and kind but things run a little slowly.
🇬🇧
Michael
8.2
8.2
I had the best omelette everyday for breakfast. The lady chef was excellent. The check-in staff were also excellent, particularly Jacintha
I have stayed at Ole Sereni many times since it first opened. The food menu used to be far more extensive than it is now. I moved to Emara for the last 3 days of my visit, kindly arranged by Jacintha. I will of course stay at Ole Sereni again.
Airports
Nairobi Wilson Airport
2.1miJomo Kenyatta International Airport
5.5miAirports
Nairobi Wilson Airport
2.1miJomo Kenyatta International Airport
5.5miAttractions
Kenyatta International Convention Centre
3miKenya National Archives
3.2miSheldrick Wildlife Trust
3.3miJamia Mosque
3.4miAugust 7th Memorial Park
3.5miNairobi National Museum
4.2miKibera
4.3miNairobi National Park
4.6miBomas of Kenya
5.3miUhuru Gardens Memorial Park
5.7miGiraffe Centre
7.7miKaren Blixen Museum
9.4miKazuri Beads Factory
9.8miGreat Rift Valley
25miEagle's Steakhouse
Cuisines
Seafood•International•GrillBbqAmbiances
Family Friendly•Modern•RomanticThe Big Five
Cuisines
Sushi•AsianAmbiances
Family Friendly•RomanticThe Waterhole
Ambiances
Family Friendly•Modern•RomanticLocation
OutdoorFeatures
With viewSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Steam room
Kids' club
Sauna
Air conditioning
Private entrance
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Hypoallergenic
Soundproof
Bathtub
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Aerobics
Happy hour
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Themed dinners
Tour or class about local culture
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Evening entertainment
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Private entrance
Room service
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
Outdoors
BBQ facilities
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Foot bath
Hair coloring
Hair treatments
Haircut
Hairstyling
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
Landmark view
View
From
$109Check-in
From 14:00
Until 21:00
Check-out
From 06:00
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
Extra bed upon request
$50 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Ole Sereni?
At Ole Sereni, check-in is available from 02:00 PM until 09:00 PM, and check-out is by 12:00 PM.
Is free parking available at Ole Sereni?
Yes, parking is available at the hotel and it's both private and on-site, in addition to being free. There's no need to make a reservation for parking.
How much does a stay at Ole Sereni cost?
Ole Sereni has rates that begin from $109. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What types of rooms does Ole Sereni offer?
The hotel offers Cozy Rooms, which are double occupancy rooms with 226 sqft of space and no smoking allowed. They have 1 Queen size bed and 3 Twin beds. The Club Rooms are triple occupancy with 366 sqft of space, also non-smoking, and include 1 Double bed and 3 Twin beds.
What is there to do in Ole Sereni?
Guests at Ole Sereni can enjoy various leisure amenities during their stay. They can relax at the outdoor swimming pool with a view or visit the spa and wellness packages which include a sauna and steam room. In addition, families can take advantage of the kids' club and kids' friendly buffet. The hotel also features a sun deck, terrace, and garden for guests to unwind. For dining options, guests can choose from multiple restaurants on site, including a steakhouse, sushi and Asian cuisine, with family-friendly and romantic ambiances. Furthermore, guests can enjoy refreshing drinks and snacks at the Ngong Poolbar. With 24-hour front desk service, guests can ensure they make the most of their time at the hotel.
Does Ole Sereni feature a pool area?
The hotel has an outdoor pool with a view.
Does Ole Sereni feature its own restaurants?
Ole Sereni hotel offers four on-site restaurants, including Eagle's Steakhouse, The Big Five, The Waterhole, and Ngong Poolbar. The diverse cuisines and ambiences cater to families, couples, and those seeking a modern or romantic dining experience. The restaurant options on site indicate that the hotel does provide dining options for its guests.
Can I use my credit card at Ole Sereni?
Yes, you can use your credit card at Ole Sereni. They accept Mastercard, Visa, and American Express. Additionally, cash is also accepted as a payment method.
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