Situated right in the heart of the city, this histotic hotel still maintains its old charm while offering modern conveniences. The location offers easy access to the CBD and nearby areas. The staff are very friendly and professional, and the delicious buffet breakfast provides a good variety of options. Also, the rooms are spacious, clean, and well-maintained. Overall, this hotel offers a pleasant stay and is good value for money.

My room was clean and cosy, facing the garden. The restaurant was ok with usual Kenyan choice of dishes.

There is an announcement at the reception that the hotel takes no responsibility for guests' valuables and advises to use safe. However my room didn't have any safe and at the reception they told me that safes are only installed in more expensive rooms. The hotel is next to a very busy road with busy trafic, including many trucks, 24/7

Showers were good, Breakky was good, staff was great, parking was ample and safe...

A La Carte Menu needs polishing. Cheese Pepper Steak was NOT it. It was just melted cheese on a steak, no flavors. The Chicken was close to what it used to be. An AC or Fan at the least should be placed in the rooms. The rooms need ventilation...very stuffy everytime I walked in until the windows were opened...

I had forgotten to carry a toothbrush, was a very good surprise to see a tooth brush and tooth paste as part of guest supplies. This was great Breakfast was great chef on duty was welcoming , reception staff were great too.

The shower, the mixer is not great, water is either very hot or cold. As a frequent traveler, l like enjoying my shower which l am unable to enjoy at Midlands

A warm reception from the security guards and the reception staff. The new wing has good, comfortable and clean facilities. Breakfast was okay too. Location is excellent. I was last there over 20 years ago and was pleasantly surprised to note it was even more improved than my last visit.

The TV is outdated and not smart and hence has little to offer.

The bed was big and cosy and despite my room being towards the road side, there was no noise; it was like the rooms are sound proof from external noise.

There were no slippers for the guests to use in the rooms. I think this can be improved by including disposable slippers.

The staff are so friendly and kind. The food is good with large portion sizes. And it is very clean. We needed an hard mattress and the housekeeper was very attentive and kind.

Road noise is off putting. It would be good to have a second late checkout at a cost for business travellers

Sounds of water flowing around the reception area was filling this hotel area a good energy. Breakfast was great espacially natural yogurt made me happy. Thank you very much.

Price hope to be lower considering our mission fees payed my organization..... I needed to add some of my pocket money. But happy staying.

Very beautiful hotel, in the city and 4 km from the main gate of the Nationalpark. We stayed only one night, and left early for breakfast bit hot lunch package which was very nice.

Everything perfect, I would recommend.

Customer Service was exceptional Rooms generally clean and appealing Buffet breakfast was excellent 👍 Scenic views Ala Carte services was prompt & exquisite

There were No slippers for the guests to use in the washrooms 🤷