Mattress was very comfortable. Great decor. My wife and I like the option of four different pillows. Really well located.

Bathtub leaks, stopper does not make a seal. Rain shower head needs de-scaling. Shower area has mould between tiles. In room broucher is in tatters. In room menu is not updated, had to be disturbed after placing order to be notified the items were no longer available, and the price had gone up a lot. We somehow werent allowed in the private bar (for hotel guest and members only), although it clearly states that hotel guest can enter on their website and on the in room broucher. Sink had hair from previous guest or house keeping. Front door wasn't managed at times.

fantastic location, boutique hotel in a beautiful building with great interiors. enjoyed the cocktails at the downstairs bar

- drinking water in plastic bottles - suggest these are replaced with glass refillable bottles and a water dispenser on each floor to refill. - replace / remove plastic guest amenities and replace with more eco friendly alternatives, eg. refillable shampoo - in room dining menu prices for tea and a cappuccino were IDR150,000 plus 21% tax and service, this seems crazy expensive.

hotel is so special. atmosphere and interior is unique. location is nice because its close to senipati area

I think they provide shower holder for bath room. i saw dirty one in the bath room

The room was extremely beautiful and comfy. The service was obviously exceptional. It was strategically located near the SCBD with many restaurants and hangout places.

The staff are excellent The location is superb The restaurant at the ground floor has a wonderful vibe and good food The room is well appointed and interestingly designed

The carpets in the stairs and the hallways could be vacuumed more often

The staff at the reception. The amzing cocktail men The waiters at the restaurant The amazing food The amazing patisserie

For the price, I thought the room was slightly small

Location, room and the hospitality of the staff

Room is not soundproofed. I woke up several times at night due to noises from outside or maybe downstairs

Amazing character rooms

the location & the architecture

need more facilities, maybe small pool for guest to relax with sauna or steam

Sofia restaurant food 👎 everything else was amazing