well Im quite spoiled with travels, but this my trip was just amazing! Lebanon is just gorgeous, each second was enjoyable, and for sure I enjoyed my stay in the hotel! Staff were more than helpful, we were in touch even much earlier than the trip started. My room was big and clean with everything needed with a really stunning view! Staff were more than hospitable aranging everything I need and checking everyday if Im okay. Location is perfect for sure. If Ill return back to Beirut, I will definitely choose this hotel again!

I had a comfortable room, Thank you.

1-All the staff are nice but one of the staff could not communicate with me properly. 2- it seems that I was asked to pay for VAT twice because my booking receipt was showing the total confirmed price but I paid at hotel extra for VAT. I think their printed html page differed my receipt. Sounds like double screening is happening like a financial crime. Or VAT must get paid at hotel and excluded the offered price at the booking.com. Basically I have broken tax laws. I hope that we can implement this condition worldwide. Yours faithfully Anita Rabieyan mahinjoon2007@yahoo.com آنون يكتا ربي عيني آنون ربي عيان

Frankly speaking im speechless as all staff were simply proffessionas. Very helpful and easy going. Always smiling. I actually dealt with Mr. Ayoub. He was very friendly, very helpfull and very good in customer service. For the reataurant. Mr. Falah and mr. Ayoub they have very good customer service skills. I dont know the name of the other gentlemen who was working night shift he was very good as well. Im very delighted to come back again as i really loved the stay.

Overall everything was quiet good.

The guy in the reception just let em smile cause your doing hospitality

Mr. Ayoub at the reception offered me the best services a guest can get in a hotel. He was very helpful and welcoming, and fulfilled all my requests at top priority. He made my stay at the hotel one of the best experiences to have in Al-Hamra, Beirut. Thank you so much brother Ayoub.

The other guests next door were very noisy.

Staff were very friendly and helpful. The location was perfect and the food in the restaurant was really good.

On arrival to my room I was told the mini bar was complementary. When I checked out I was charge around $25 for it. I believe it was a mistake due to the language barrier. Apart from that, my stay was brilliant.

The best thing about that hotel was the staff. The worst thing about it was the network, which was a disaster; perhaps the customers were using selfishnet or something, but it was the only bad thing. But again, they have the best staff—kind, professional, and helpful.

All staff are very welcoming and friendly Especially ayoub amanda issa ahmad Management is excellent hygiene suburb lead by lina who is doing excellent job Overall amazing stay Recommend highly

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I appreciated the hotel's courteous staff, competitive pricing, and prime location. Their integrity was commendable, as evidenced by their effort to safeguard a sweater I had forgotten. Additionally, the hotel's stylish ambiance and immaculate rooms significantly enhanced my stay.

I was thoroughly satisfied with my experience and found nothing to dislike during my stay.

I liked everything, it was great, great location for this price. It's in the middle of beirut, a nice street and again a great location.

All was great, but I have only 1 thing and it's not that much, is that to take a shower you should wait 2 mins before going under water, so to get hot water you need to open the hot water for 2 mins and after this all will be great.