Everything was good, the room was big and spacious, staff helpful. A little "dated" but everything clean and comfortable. Good location, good wifi. And I was nicely surprised to have a whole kitchenette area in the room.

Everything was good, though being asked repeatedly for positive booking reviews, both at checkout and later via whatsapp - was frankly irksome. I'm travelling, give me some time, i'll get to it... But yeah, no big deal, everything was fine.

I recently had the pleasure of staying at this hotel for the second time, and overall, my experience was quite pleasant. I must tell that the overall experience, as the reasonable pricing and central location certainly contribute to making it a favorable choice. I look forward to the possibility of returning in the future. I wish them a continued success in providing exceptional service to the guests.

everything was perfect

there is an issue where when checking out, an employee checks the minibar to check if anything was taken to be paid by us,, i was surprised to know that there was a product missing , and i had to pay for it , while i am 100% sure that i did not take anything from the mini bar , and this issue occured at other hotels too , not only this one .

I had a very good stay at this hotel and I am particularly grateful to the receptionist Faten. From the moment I arrived, Faten went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, friendliness, and helpfulness truly made a difference. Thank you Fattoun for your exceptional service! Greetings from Latakia, Syria :)

Excellent location, quiet place. The staff is good, especially Faten, she was very kind

In room 604 there was a water leak in the bathroom, and in room 605 the TV broadcast was unclear, and the pillows were uncomfortable.

Staff were very kind and helpful. Location is great, right in the middle of cafes, shops, bars and restaurants in Hamra. The room was spacious, very clean, beautifully decorated. Beds were comfortable. Hotel has character.

Breakfast is rather average. The water temperature in the shower was difficult to adjust.

Very good location. I loved the hotel, and Tia the receptionist is really great and helpful as to recommend the best places to go. Thank you so much Tia and your hotel. You made my experience amazing. I will definitely come back and stay here because of you!!

Your hotel's service is extraordinary concerning the hygiene, hospitability and generosity of food and other kinds of favors.And the staff is unique as well with its kindness and friendliness with the customers Especially faten, the friendly receptionist.

The location is good, central near to the city attractions, and clean.The staff are friendly and helpful.

Not accepting paying by cards sometimes. The air conditioning is not working properly .

Starting from the nice welcoming at the reception desk, through out the stunning decor, great room service, available parking and one of the best location in the city. PLUS ELECTRICITY 24/7 :-)))

Nothing