Breakfast has variety which is good. Free lunch provided - a good promotion from hotel! Excellent points for that!

The air-con filter is not looked into even though it needs cleaning. In time to come, it will spoil the air-con faster. Such maintenance cannot be saved. Car park free access entry to public which is less secure. Should not be like that.

The room is big and clean though it is a little rundown. But its clean. Value for money. Good spread of breakfast too. There is a staff who ensure that food was topped up... i would want to make a comeback

I was upgraded because was told that the room Amerin Suite I booked is not available. I was upgraded to executive suite which is an addition area of the balcony but lower floor. The reception does not look happy because I turned down the upgrade. He even repeated "upgrade" which I fully understand. I was actually puzzled when he said the suite I booked is not available. Haha! I am sorry for turning you down... but I prefer to remain with what I've booked because it is at higher floor. Thank you for acceding to what has been booked.

Good value for money, opposite CW3 bus terminal, near KFC, Seven 11 downstairs, opposite from Perling Mall, close proximity to Paradigm Mall and Aeon Mall. Great food options within 2 km distance. Buffer breakfast was very decent. I love a black cat that seemed to guard the door at night.

Sound proofing of the room insufficient, especially when you have inconsiderate neighbours.

The room is the same as in the photo, the shower water is slow so hard to use the ceiling-mounted option. Breakfast selection is standard but good as they have quite a good number of selections. The swimming pool and bar area are quite nice as it's on the roof deck at 15F so you can see quite a nice neighborhood view. Close to Giant and a 7-Eleven that is not 24-hour like other countries.

I find the aircon inside the unit is not so cool, you can sleep without the blanket on an 18-degree setting. We asked about the parking ticket, as the instructions were abit blur but luckily a few people so easier to reverse from the parking, they should give a separate parking ticket for guests so it won't be an inconvenience.

Love the very spacious rooms. Been to this hotel thrice and tried different types of rooms but all 3 were spacious. The surrounding also had a few shops and a small mall opposite.

The hotel is quite run down in the sense that they could do a revamp. Old and broken shower hose, soap placer, not maintained glass windows near bathtub and many more. Also some drainage smell since we stayed in the last room of the level.

Cleanliness is very good, all facilities work well (TV, air conditioning, water heater, etc.), room provided side by side which makes it easier to access each other especially traveling with children, room on the lower floor even though this is a tall building hotel. Breakfast 2 days is excellent which is a different main course every day. Overall satisfied 4 Star Hotel.

No balcony provided, the room is not connected to each other (cannot get the connecting room if booked through booking.com), the towel is not thick enough but still acceptable, the room service menu is not longer time.

D size was ideal for 4 adults. D lobby n room floor was clean n nice smelling

D room n toilet door were poorly planned. Carpets in d room could have been vacuumed before people get to d rooms. Overall👍👍👍

would like to compliment the Bell Boy that alwasy greet us, asked how we are, etc.The receptionist well dress up, friendly.

The room was so big! Compared to the website picture BUT, sadly the room was not well maintained, The TV shelved a lot of chips off, the toilet flooring didn't scrub properly, saw an used toothbrush on my bathtub, the toilet grouting all mouldy. tv with no remote control no cutleries and the bathtub abit mould need to clean n wash it away before we use it. I stayed at Amerin Suites Room, but the maintenance didn't look like one. The Restaurant decoration is like a school canteen, the window grouting needs to be re-grouted as when it rains, the water can snip through easily Exterior buildings need to be re-painted and cleaned. It doesn't look like a hotel at all.

Reception is very friendly! The rooms are quite new and very clean. Down side, not all rooms have a tub. Carpark space relatively easy to find.

We couldn't find seats during breakfast. The staff told us we could sit outside which was the lift lobby and smoking area. We pulled tables and chairs ourselves. But they open up the banquet area for guests who arrived after us. Pool had only one stair to come out of. The bar area was not open. No pool towels available too.

Reception was polite and friendly, clear explanation. Check in was fuss free.

Breakfast could be better - scrambled eggs had too much milk. I don't understand why they served cocktail fruit at the salad section. Who eat that for breakfast? Milk dispenser top was faulty - a hassle.