To be honest, there are some hiccups and disappointment when we just checked in. But Front Desk Manager Lisa & team did a very marvellous service recovery which way exceeded my expectations. They even extended the service recovery to my guests as well, a total of 7 pax. We come back to the room with decor surprise. Kudos to these people!!

Understand that many rooms on the East Wings are under heavy renovation, but it shouldn't compromise on the in-room cleanliness & amenities maintenance. It is a beautiful places, a good maintenance goes a long way.

For a non-golfer to find this and have a night in this place is exceptional. I like the concept, the landscape and the environment is super calm. it's a nice place to calm the mind. At first i thought this place quite far from the city and hard to get normal food, but it was just about 10km and actually easy to get outside food.

only the water heater. during my stay, not really rainy day, but the water heater didnt function properly, i can get only little heat from the shower.

I love the hotel concept of city in the forest. The staff were very accomodating and friendly. The room's view was also focusing on the lush green.

The pillow's sheet has a lipstick's stain. The in room dining did not let us know in advance during our stay they did not provide with in room dine. We finished with the order and everything, and was called afterwards regarding the situation. Lots of missing convenience items such as bathroom mat, tea, or instant drink sachets are upon request. This is a little thing that shouldn't be missed by this kind of hotel since more budget hotels can provide and accommodate these items without problem.

I love the beautiful scenery.... The view from our balcony were so beautiful and mesmerizing. It really gives me a sense of tranquility every time when we view. The family room is so spacious. I love the place, love the stay, love everything about this place. Will definitely recommend my friends and family to come back here again.

Need transport to go to this place. Either you hire/rent a car or if you have own transport would be good!

Breakfast here is an absolute treat! The options are incredibly diverse, catering to every possible craving you might have. The variety is impressive, offering both sweet and savory delights

I don’t have any feedback at the moment because everything has been absolutely fantastic. The service has exceeded my expectations in every way, and I’m genuinely impressed with the attention to detail and quality provided. Keep up the amazing work!

ok

Check out 12pm and have to paid extra Rm100.00 , Check out late cause playing Golf morning and finish at 12.45Pm . Check out time for golfers at 1.30PM from room hotel should be great

This place is a nice change for a family holiday as it is away from the hustle and bustle of the city. I think it would appeal more to guests who are avid golf players.The scenic view of the mountains from our balcony and the manicured greenery as well as the beautifully maintained golf course was such a pleasant sight. All staff from concierge, bellboy, reception to kitchen staff were very friendly and pleasant.

As the hotel is quite a distance to the main road, a convenience shop would be a nice option to have for guests to buy tidbits or snacks.

i like the concept of the room.

Morning breakfast and the food.So many people and ran out of food..We paid for our kiddos fees and my kids not eat at all.we going back to the room.

Love the ambience, cool and serene. Love the location, far away from bustling city. The facilities are good, 3 restaurants, a mini groceries shop and there's a place to shop for souvenirs for ladies, not forgetting the golf courses if you are interested in golf. If you love the bath tub, this is the place.

Eerie a bit when the night comes. Many rooms look abandoned on the level.

Spacious room, nice view, nice landscape + everything

Nothing. But i would like to make suggestions hope theres more fun / activities facilities provided & halal seafood restaurants at the hotel