The staff was exceptionally friendly and professional, ensuring daily room cleaning. The hotel radiates cleanliness with a charming, artistic, and spiritual ambiance. Its central location eliminates the need for taxis or buses. Billy, the owner, was delightful, offering helpful directions and city recommendations. I'm grateful for the early morning check-in, especially after a long trip to Chiapas. I eagerly anticipate staying there again in the future.

The hotel's main gate closed early each night, and although someone was available to open it upon request, it proved challenging at times. This became a significant issue when I had a 4 am tour, as no one was in the lobby to assist, nearly causing me to miss the tour. I recommend having staff attend to the door during all hours of closure in the future for improved convenience and security.

Such a wonderful Hotel! I was there as a female solo traveler as well as for work and I was taken care of so well. The rooms have a great design and atmosphere, my "casita" was very spacious (two floors), they are very clean, you have free coffee (which even gets refilled when it's empty ;)), a very good free breakfast, you can also get massages and take yoga classes. The management and staff is so supportive and kind and everyone tried their best to help me whenever I needed anything. I hopefully have to return to San Christobal soon and I am already looking forward to my next stay at Hotel Ganesha :)

This hotel is an absolute gem, one of the nicest places I've stayed at in a long time. Had the split level "Shakti Cabin." Made me think of a Swiss ski chalet, with some Indian thematic touches here and there. Big table, sofa, comfortable bed, nice bathroom with a strong shower. Lovely staff, decent breakfast (fruit, eggs, toast, coffee/ tea). Two blocks away from the central plaza, lots of great coffee shops and restaurants nearby.

The proximity to the central plaza means that, on some nights, you can hear the noise of whatever festivity is happening there. Not a criticism of the hotel since the noise will carry to anywhere in the centro, but something you might want to be aware of.

Wonderful place, only 9 rooms (hope I recall it correctly) but all different. We had the king street view, there are two other kings one with garden view too. Breakfast was great, staff exceptional. They have a meditation, yoga room roof top area, enclosed dining area, laundry, massage (at cost) we loved everything about our stay. one caveat each room is different so our experience was for one of the king rooms, but the rest of positive comments are valid for the property.

Loved everything, location, staff, meditation and yoga room. The trip to Chamula village booked by the hotel was a life changing experience. Please ask for Rodrigo the guide if he is available. Beli, Alexandro, Edwardo and the other staff felt like family, if we ever come back I would only stay here.

Loved this hotel. Super friendly staff from reception to chef. Excellent location - 10 minutes walk from ADO and only a few minutes walk to the main sites, cafes and restaurants. Large room with a very comfy bed and clean. Strong WiFi. Excellent breakfast with a vegetarian option. Was delicious! Coffee maker in room. Arrived early from a night bus, and initially the hotel offered to store my bag. On arrival they went beyond their high service and as a room was available they allowed me to check in early. A real professional outfit and would highly recommend this hotel. Thanks to all the staff for making my 2 night stay filled with pleasure and fond memories.

Would have given 10 out of 10, but The hot water was intermittent. I had the room at the front so could hear noise from traffic and music from the gym opposite. If you are a light sleeper perhaps ask for a room at the back. They are very accommodating.

I loved the breakfast. They sale tours at a good price to different attractions that you shouldn’t miss. The laundry services was excellent. They don’t charge you per peace to wash, they charge per load and it was very cheap. My clothes smelled so good for days.👌

Fabulous stay. Truly exceptional staff and relaxing, welcoming atmosphere. Lovely rooms, pleasing layout, light and airy courtyard and breakfast area, great rooftop with 360⁰ views of the city. Freshly made breakfast served on demand and delicious. Great coffee in room - much better than 5* hotels on this trip - and unlimited drinking water. Fantastic, helpful, friendly staff - nothing was too much trouble.

Difficult to think of anything, but shower controls a little tricky.

I loved the atmosphere, it was so cosy, with an indoor garden and the rooftop looking for the city, utterly charming. The staff is wonderful, and the rooms are big and comfortable.

Just the little pressure from the shower and the natural light in interior rooms which is not very much.

It was very comfortable and clean. The WiFi wasn't great but everything else was very nice. The staff were very lovely and helpful. I was very sick during my stay here and it was a very nice place to get better

The WiFi could have been better quality.

The room was spacious. The bed, although a little narrow, was very comfortable. Breakfast was very good. The staff was very helpful, polite and attentive. The location was excellent. There was a smart TV at the room (what was a pleasant surprise for us).

A bit of street's noise came in through the bathroom's window, but it didn't interfere with our stay. We would certainly return!