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$63Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico, San Cristobal De Las Casas, 29200, CS, Mexico
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+1-833-728-2041237 reviews
1/56
Restaurant
Free Private Parking
Free wifi
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Welcome to Hotel Casa de Familia de San Cristóbal, your luxurious gateway to the enchanting beauty of Chiapas! Nestled just 0.5mi from the vibrant city center of San Cristóbal de las Casas, this 5-star gem combines modern comfort with charming local flair. Wherever your day takes you—from exploring bustling markets to admiring stunning colonial architecture—you can unwind in one of our serene rooms starting at just $63. With 237 glowing reviews, our guests consistently rave about their unforgettable experiences and warm-hearted service.
Step into our delightful sanctuary and indulge in a wealth of amenities designed to cater to your every need. Savor delectable dishes at our on-site restaurant, enjoy the free WiFi while streaming your favorite shows, or relax in the picturesque garden view from your private balcony. Our free parking means you can easily access the beauty of the surrounding area, while our dedicated tour desk is ready to help you plan your next adventure! Looking to explore even more? Consider our shuttle services for a hassle-free journey to nearby attractions.
At Hotel Casa de Familia, we take hospitality to heart. Our 24-hour front desk is always available to attend to your needs while our cozy patio and picnic area invite you to bask in the sunshine. You’ll find yourself wishing time would slow down as you luxuriate in our non-smoking rooms adorned with free toiletries and comforting garden views. So pack your bags and join us in this vibrant part of Mexico for an experience that promises to be as colorful as the culture surrounding you!
At Hotel Casa de Familia, dining is just as delightful as other aspects of your stay! Our on-site restaurant, Yuria Arte Culinario, serves up mouthwatering Mexican cuisine in a family-friendly atmosphere that makes every meal an enjoyable experience. Whether you’re indulging in rich, savory dishes or savoring light, airy flavors, our talented chefs put their heart into each plate, making sure your taste buds embark on their own adventure. So gather your loved ones around the table and bond over delicious eats, where every bite tells a story of local tradition and culinary prowess.
After you’ve filled your plate and your appetite, the fun doesn't stop there! Embrace the essence of Chiapas as you explore an abundance of activities awaiting just outside our doors. Our dedicated tour desk can guide you to the city’s artistic wonders, natural parks, or exotic markets brimming with beautiful handicrafts that make perfect souvenirs. For those looking to chill after a day of sightseeing, the cozy patio and picnic area in our hotel provide an inviting backdrop for relaxation or a lovely evening under the stars. Gather your travel companions, share tales of the day’s adventures, and let the cool evening breeze wrap you in comfort.
At the end of your fun-filled days, retreat to one of our well-appointed rooms. Each accommodation exudes a unique charm, catering to different needs while ensuring maximum comfort. With options from cozy Superior rooms to spacious Double Rooms with Garden Views, you’ll find the perfect space for tranquility after a busy day. And with all rooms designed with plush bedding and stunning views, you'll wake up completely refreshed, ready to create more unforgettable memories in stunning San Cristóbal. Hurry and plan your escape to Hotel Casa de Familia de San Cristóbal—where every moment is an invitation to celebrate life!
Closest airports
Ángel Albino Corzo International Airport
28.4miRestaurant
Free Private Parking
Free wifi
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Patio
Garden view
Picnic area
Garden
Free toiletries
Balcony
Show 11 photos
Superior, Double
1 Double Bed
150 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Welcome to our Superior Double room, offering a cozy space for up to 2 adults and 1 child. Enjoy comfort and convenience with amenities such as a private bathroom, minibar, coffee machine, and flat-screen TV. With hardwood floors, free toiletries, and streaming services like Netflix, your stay with us will be unforgettable.
Show 8 photos
Standard Room
1 Queen Size Bed
185 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Experience comfort and relaxation in our Standard Double Room featuring a spacious 183 sqft. Enjoy the convenience of a private bathroom, minibar, coffee machine, and a flat-screen TV.
Show 6 photos
Standard, Garden View
2 Queen Size Beds
215 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x3
More details
Indulge in the spaciousness and comfort of our Deluxe Two Beds room, offering 215 sqft of living space and featuring two queen size beds. Relax and enjoy the garden view from your private balcony or terrace, and pamper yourself in the luxurious bathtub. Available amenities include a minibar, coffee machine, flat-screen TV, and free toiletries. Perfect for accommodating 4 adults and 2 children, this room will provide a memorable stay for the whole family.
Show 6 photos
Junior Suite
1 Sofa Bed
1 King Size Bed
270 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
+
More details
Indulge in a spacious Junior Suite with a charming garden view, featuring a cozy Queen size bed, a sofa bed, and modern amenities such as a flat-screen TV, coffee machine, and minibar for a comfortable and relaxing stay.
Show 12 photos
Deluxe Suite
1 Queen Size Bed
195 sqft
Private Bathroom
Balcony
Terrace
Minibar
+
More details
Experience true luxury in our Deluxe Suite, featuring a spacious 194 sqft of elegance and sophistication. Enjoy the modern comforts of a private bathroom, balcony, terrace, minibar, coffee machine, and flat-screen TV, plus stunning views of the inner courtyard. Perfect for a relaxing getaway with your loved one.
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Standard, 2 Double Beds
2 Queen Size Beds
195 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Enjoy a spacious Standard Two Beds room with 194 sqft of comfort and convenience. Perfect for families or groups, this room accommodates 4 adults and 2 children, and features two cozy Queen size beds, a private bathroom with bathtub, and modern amenities such as a minibar, coffee machine, and flat-screen TV with streaming service.
Show 5 photos
Superior, 1 Bed
155 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Show 4 photos
Standard, 1 Queen Size Bed
185 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Providing free toiletries, this double room includes a private bathroom with a hairdryer. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Show 8 photos
Deluxe
200 sqft
Refrigerator
Tea/Coffee maker
+
More details
Rooms are 18 square yards.
Show 7 photos
Deluxe, 2 Double Beds
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
9.3
237 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Nabil
10
November 2024
Our stay at the hotel was a wonderful experience, largely thanks to the **exceptionally kind and accommodating staff**. From the moment we arrived, they went above and beyond to ensure we felt welcome and comfortable, making our stay truly memorable. The hotel itself is a beautifully restored estate home, converted with great care to create a **lovely and cozy atmosphere**. We appreciated the **drinking water available on tap**, which added a nice touch of convenience. The **raindrop shower** was another highlight, featuring excellent water pressure and unlimited hot water—perfect for a relaxing start to our day. Speaking of mornings, the **breakfast at the hotel restaurant** was delightful, offering a variety of delicious options that fueled our adventures in San Cristóbal. Overall, the combination of the staff's warmth and the hotel's charm made our visit special, and we will certainly return on our next trip! Having NFL RedZone was a huge bonus for me during American football season.
The bedsheets were very heavily perfumed but I didn't deduct any rating points for this, I was able to tolerate it, however, this may be a much bigger issue for other, more scent sensitive guests. I would suggest the hotel use less scented detergent or spray for their linens.
Ruben
8.2
September 2023
The building and interior of Collection O Casa de Familia is beautiful. Set in what was originally a large family house. It was very central with an excellent location. We could walk everywhere. It felt comfortable and clean. Staff were very friendly and helped us organise tours directly with the hotel which were amazing, affordable and went smoothly. The breakfast was excellent too.
Our rooms had no windows except a ceiling light but our blind was broken so we couldn't open it which made the room very dark. In the eaves of the room there was a void which went across the top of our bathroom and over into the storage room which 1. meant we felt we didn't have full privacy as any staff in the storage room would be able to hear us and vice versa, and 2. it meant that a lot of noise would funnel into our room from outside every night and we couldn't shut it out. Very frustrating. We also found a cockroach in our room within 30 mins of arrival.
Niels
8.2
October 2023
Nice colonial house with antique decoration. Lovely welcome and friendly staff! Nice garden and parking for your car. Convenient location!
Unfortunately no breakfast was served during our stay which we found odd as this is a hotel and breakfast is announced (although it was not included in our room price). Is more 'classical' in character than some of the neighboring hotels with slick Mexican design. Our rooms had no direct windows, book a room with terrace for a couple of bucks more.
Alberto
10
March 2023
Rooms: Luxurious! We really enjoyed the coffee machine. The room was clean, the water pressure was good. Hot water arrived, but after a wait. Bathroom had working everything. We used the provided robes as we sat out on the balcony, overlooking the gardens, with a coffee. Great start to the day. Staff: The young man Victor, was so accommodating! When our room was not ready (we arrived early), he actually gave us a tour of the hotel to make the time go by. He brought us drinks to the gardens (at our cost) and then came to get us when the room was ready. Amazing treatment! Location: Unbeatable! In the middle of the historic district, just 3 blocks from the main square. Quiet even with that location! Restaurant: Apparently it is not part of the hotel, but run and managed separately. The only breakfast option is a “served buffet”. I would suggest, for people in a hurry, that the restaurant also offer an option for plated dishes. The concept is great when one is not running to catch a tour, but must be avoided if you are looking for a quick breakfast. We had one rushed breakfast and one leisurely. The leisurely was much more enjoyable. Pablo was friendly and attentive. I would also suggest having a bartender in the late afternoon/evenings so the hotel guests could enjoy the gardens before going out for dinner. All in all it was an amazing stay, one to be repeated on future trips to San Cristobal de las Casas!!
Jeffery
10
March 2023
The Hotel is absolutely beautiful..I call it elegant eclectic, as far as the decor. It is ideally located, two blocks from Main Plaza. Offers small container of Chiapan Coffee in room ( no coffee packets). On Sunday morning, I awoke to Marimba music in it's interior courtyard, comfortable bed and modern bathroom, elegant restaurant, good security..I did not want to leave.
Our standard room did not have a ceiling fan or any air circulation. Superior rooms open to the Courtyard, having a small balcony.
Anahi
10
December 2024
I liked everything but most importantly I'd say that what makes any stay exceptional is the personnel. Great people, great service, great location. Bed and pillows super comfortable :) ...loved their breakfast as well. I had a great experience!!!!!
Simon
9.1
November 2021
-Very friendly staff -beautiful building
Too cold at night. They need a new heating badly
Stephen
10
April 2023
This is a beautiful hotel in the heart of San Cristobal. It is extremely comfortable, and beautifully decorated. The staff were outstanding. We only ate one meal there (breakfast) and even simple pancakes was amazing. One of the nicest little hotels I’ve stayed in.
The wifi was weak in our room. I spent time on a very comfy sofa right outside my room where the wifi was good catching up on work. We had some street noise in our room in the morning.
Stefan
8.2
August 2024
Great location, everything in walking distance
The only downside was that the water in the shower never got hot. After about 10-15 minutes it got a bit warm, that’s it. Doesn’t mean I wouldn’t stay there again.
Bernardo
9.1
January 2024
Beautiful facilities and exceptional service provided by all staff. The hotel is very comfortable, like a little old style "Hacienda". All facilities are very well maintained.
There were no dinning options when we arrived, so we had to look for a restaurant in town.
Attractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.6miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAttractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.6miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAirports
Ángel Albino Corzo International Airport
28.4miRestaurante "Yuria Arte Culinario"
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Patio
Garden view
Picnic area
Garden
Free toiletries
Balcony
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Minibar
Restaurant
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Family rooms
Hardwood or parquet floors
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Inner courtyard view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Hotel Casa de Familia de San Cristobal?
The established timings at Hotel Casa de Familia de San Cristobal are: Check-in after 02:00 PM and check-out before 12:00 PM.
Does Hotel Casa de Familia de San Cristobal come with parking?
Yes, there is convenient parking available at Hotel Casa de Familia de San Cristobal. The hotel offers free, private, on-site parking for guests. No prior reservation is required, ensuring a hassle-free experience for travelers with their own vehicles.
How much does a stay at Hotel Casa de Familia de San Cristobal cost?
Rates at Hotel Casa de Familia de San Cristobal commence from $63. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Hotel Casa de Familia de San Cristobal?
The hotel offers several types of rooms including Superior, Standard Double Room, Deluxe Two Beds, Junior Suite, Deluxe Suite, and Standard Two Beds. Smoking is not allowed in any of the rooms. The rooms accommodate either 2 or 4 adults, and some rooms can accommodate 1 or 2 children. The bed sizes range from double to queen size. The room sizes vary from 151 sqft to 269 sqft.
Which amenities can guests enjoy at Hotel Casa de Familia de San Cristobal?
Guests at Hotel Casa de Familia de San Cristobal can indulge in a variety of leisure activities during their stay. With an on-site restaurant, Restaurante #1, guests can enjoy delicious traditional Mexican cuisine without leaving the hotel premises.
In addition to dining options, the hotel's provided data does not mention any specific leisure amenities or activities. Therefore, it can be inferred that guests can spend their time exploring the surrounding area and taking advantage of the cultural and natural attractions that San Cristobal has to offer. Whether it's visiting historical sites, shopping in local markets, or exploring the beautiful landscapes of the region, guests will find plenty of ways to stay entertained during their stay.
Overall, the hotel provides a comfortable and convenient base for guests to enjoy their time in San Cristobal.
Does Hotel Casa de Familia de San Cristobal have on-site restaurants?
Yes, the hotel has a restaurant on site called Restaurante #1. The ambiance is traditional and they serve Mexican cuisine.
Does Hotel Casa de Familia de San Cristobal accept credit cards and cash payments?
Yes, Hotel Casa de Familia de San Cristobal accepts credit cards such as Visa, Mastercard, American Express, and Maestro. Cash payments are also accepted.
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