Nice hotel in excellent location, just near the main square and cathedral. Very comfortable suite on the second floor. Nice seating area in the room and bath facilities; wifi was a little weak.

Bed comfortable, but mattress seemed that it could have been replaced. Fairly loud music until 12 midnight.

Great location. Breakfast is outsourced to a 1-block-away restaurant, with great options. Super friendly personnel who took care of parking our car. Definitely, a must hotel in SMA.

Nearby church was ringing the bell every 30 min since ~6 am. However, this is outside the hotel's control.

the location was great, as well as all the staff and the size of the room. We received a suite with an extra small bedroom which was a nice surprise. The staff at the hotel helped us set up our Covid Tests to return to the US. It was overall a great experience.

The location is a gift and a curse. It's so close to EVERYTHING, including the church bells from the beautiful cathedral in the plaza. If you are an early riser, it may not bother you to hear the loud bells starting at 6am. If you tend to wake up a bit later, this may be a problem. The hotel does provide ear plugs but those didn't do much for me.

Excellent location within walking distance of pretty much everything. Staff was very helpful professional. Hotel group was clean and well maintained. Cleaning ladies are the most beautiful people went beyond to make you stay very comfortable. Safe area, quite restful at nights. And for morning breakfast you got about 5 locations within a block or two to walk. Wear comfortable shoes.

The hotel is in the downtown district.

I thought we could get a room in front of the street. We got a room in the back. For the price I paid, I thought I could get one better. I didn't want to request a room in the front because I would then be charged more.

Great location. Nice interior design of rooms and bathrooms. Staff VERY kind and helpful - especially the gentleman with the dark hair and glasses. Nice views of the main church from premises. Very clean.

Church bells tolling thru all hours of the night. Hotel provided ear plugs. Other than church bells, noise levels were not excessive. Room 15 is quiet. Wi-fi was a bit spotty.

Location was everything! We were so close to the Square where there is so much to see and there were a lot of food options for dining close by as well! I Would definitely stay here again.

We did not have central air so nights were warm but the fans did help some. That would be the only negative comment but I’d stay again so it didn’t bother me much.

Great location and staff, very well appointed decor, loved the art.

The church bells in the area kept us awake all night, they rang every 15 minutes all night.

The location was the best in the city. The building was beautiful. The room was clean, modern, well-appointed. The staff was friendly and helpful

Very comfortable, clean, and the service was great!

The wifi in my room didn’t work, and there was a noise every 30 seconds, like a vibration, outside our room.