The hotel is beautiful and boutique. Well furnished and very spacious. The bed is very comfortable and the bathroom is well laid out with a very large shower. Rooftop bar has beautiful sunset views of the cathedral with some really nice food and classic Margheritas. They were able to cater for vegans too. The highlight of this place is the personal service offered by Joshua the Concierge. His local knowledge steered us to some fantastic breakfast spots, restaurants, places to see and some great bars. Thank you to all the staff and Joshua for making this a very enjoyable and memorable stay. You are an assett to the hotel .

Be warned the town and its neighbours love fireworks during festival times. They are loud but if expected they don’t come as a shock. Don’t be surprised if you wake to the sounds of the fireworks before church begins. This just adds to the nuance of the location and not something we were particularly bothered by.

the staff was amazing and so so helpful. Joshua went above and beyond. so did the manager whose name I didn’t catch. so sweet. the location was fantastic. like close enough to everything but not in an annoying way. everything is walkable. restaurant had super delicious options. the hotel itself was breathtaking. already planning to come back in 2023

room was kind of chilly. it was December so it was as expected. all the more reason to get comfy under the covers. pool is heated.

The hotel manager helped organize a private car to/from hotel. The location was walking distance to a lot of great spots in town. Felt safe walking at night. The hotel helped us book a covid test in our room. They have a bar and restaurant at the hotel (La Doña) which was also excellent! They have two pools and the facility was clean. Worth the price and would definitely return in the future. The town was lovely! We were there for día del muertos weekend and I hope to return on a quieter time to check out more places in town.

Our stay was simply perfect. Carmen and the staff were super friendly & the Chilaquiles for breakfast were super tasty.. The hacienda with the pool is a little paradise in San Miguels lovely old town. Very spacious & quiet rooms with very comfortable beds.

Excellent location, walkable to everything we wanted to see. Carmen and the staff really went above and beyond to help us with making our trip smooth and comfortable - everything from transportation, covid tests and off site laundry. The room was beautiful and breakfast was nice. The area was very safe and we enjoyed being close to Parque Benito Juarez where we could go running.

the staff was very nice

when there was something wrong like the Aircondition making loud noise or coffee maker broken, things weren’t fixed.

Fantastic old courtyard building very central to the city. Amazing restaurant in the courtyard, rooftop bar.

It didn’t affect my stay but guests should know that all ground floor rooms are entered off the courtyard and restaurant tables are right there. Also there are no windows in the guest rooms due to the courtyard arrangement.

We were looking for a centrally located hotel with a pool and it was exactly what we needed! The location was superb, steps from the main plaza! The rooms were comfortable (we got such a nice night's sleep in the bed each night!), quiet (very good sound proofing despite being in the middle of a large city!), and clean (so clean!). Each morning the pool was warm for an early dip and the courtyard was so serene and beautiful. We loved our nightly cocktail on the rooftop too! Thank you to Carmen and the entire staff who made our stay so wonderful.

breakfast was amazing, staff was so friendly and helpful, location was perfect-within walking distance of anything and everything

rooms are dark as they face a central courtyard and the windows are painted allowing only diffused light through

Really nice hotel facilities, stylish Mexican decor. The staff was AMAZING, they made us feel like home. Carmen the manager was amazing too, helped us out in everything we needed. The restaurant La Doña was amazing, we enjoyed it so much we had almost all dinners and lunch in this place. As well the restaurant staff was outstanding with their service!

The Wifi was quite bad, it didn’t work must of the time.