73 reviews
From
$300Palapas 5 Zihuatanejo Centro, Zihuatanejo, 40890, Mexico
73 reviews
1/39
From
$300Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
24-hour front desk
Non-smoking rooms
Bar
Welcome to Hotel Familiar El Dorado, a charming 3-star establishment located just 0.3mi from the vibrant city center of Ixtapa-Zihuatanejo, Mexico. Nestled at Palapas 5 in Zihuatanejo Centro, this hotel is a traveler's haven with its convenient location and excellent amenities.
Step into a world of comfort and relaxation at Hotel Familiar El Dorado, where you can enjoy a range of fantastic amenities, including a pet-friendly policy (with extra charges), an inviting outdoor swimming pool, a children's pool, and complimentary Wi-Fi. The hotel also boasts a 24-hour front desk, air conditioning, and private entrances in the non-smoking rooms, ensuring a pleasant and hassle-free stay for all guests.
With glowing reviews from 73 satisfied visitors, Hotel Familiar El Dorado is a top choice in Ixtapa-Zihuatanejo for a memorable vacation. Indulge in the attentive service, take a refreshing dip in the pool, and savor delicious meals at the on-site restaurant and bar. Embrace the essence of Mexico's Guerrero state at this welcoming hotel, where every traveler is treated to an unforgettable experience.
Hotel Familiar El Dorado is not just a place to stay; it's an experience waiting to be embraced. Beyond its impressive amenities, the hotel offers a pet-friendly environment, allowing you to bring your furry friends along on your getaway. With just a small additional charge, your pets can enjoy the vacation with you, making your stay even more special and memorable. The hotel's welcoming atmosphere extends to all members of your family, including the four-legged ones.
Guests can unwind and soak up the Mexican sun by the inviting outdoor swimming pool at Hotel Familiar El Dorado. Designed for both relaxation and fun, the pool is available year-round for guests to enjoy. For those traveling with children, there's a separate children's pool providing a safe and enjoyable space for the little ones to splash and play. The pools offer a refreshing escape from the hustle and bustle of the city, making them a favorite spot for guests looking to unwind and create lasting vacation memories.
Puerto Mulata, the on-site restaurant at Hotel Familiar El Dorado, serves up delicious Mexican cuisine in a family-friendly ambiance. From traditional dishes to modern favorites, guests can savor a variety of flavors right at the hotel. With the convenience of having a restaurant on-site, you can indulge in authentic Mexican meals without having to venture far. Whether you're enjoying a relaxing family dinner or grabbing a quick bite after a day of exploring, Puerto Mulata offers a delightful dining experience that perfectly complements your stay at this welcoming hotel.
Closest airports
Ixtapa-Zihuatanejo International Airport
6.8miLázaro Cárdenas Airport
50.4miOutdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
24-hour front desk
Non-smoking rooms
Bar
Room service
Restaurant
Free toiletries
Private Bathroom
Show 2 photos
Family, 3 Double
3 Double Beds
540 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x6
+
More details
Classic, Triple
1 Twin Bed
2 Double Beds
540 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x5
+
More details
Single Room
1 Twin Bed
325 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
+
More details
Show 5 photos
Deluxe, 2 Double
2 Double Beds
430 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x4
+
More details
Show 2 photos
Deluxe, Double/Twin
1 Twin Bed
1 Double Bed
375 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x3
+
More details
Double Room
1 Double Bed
325 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
+
More details
Deluxe
+
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Family, Double
1 Double Bed
+
More details
Classic
+
More details
6.7
73 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Tam
8.2
8.2
Location is good, close to downtown and beach. Very clean. Inexpensive.
The woman who appeared to be in charge assumed I needed to speak English. Seemed somewhat patronizing. Even though we are old and have some mobility issues, she was rigid about us having a room up steep, tall stairs on our second stay. Pool area is miniscule. Common area is lacking.
🇨🇦
Juergen
8.2
8.2
location to downtown and still quiet at night. Two young ladies went out of their way to get me at night to the hotel. GRACIAS again!!!!!!
the vanity tap needs some repair!
🇺🇸
Paula
9.1
9.1
very close to everything I needed, the beach, buses, restaurants, pharmacies.
It needed curtains to block out the lights from adjacent property.
🇨🇦
Brown
6.4
6.4
Good location and close to the Beach. The staff were very friendly and the room was kept very clean.
The internet was difficult most days. No internet in the room, we had to go out of the room to get wifi. There was no hot water for showers. The A/C was only available from 7pm to7am. We were out most days; however, we did sleep in until 10 and it was very hot when we awoke. One night we had no A/C.
🇧🇴
Tanya
4.6
4.6
The bed was nice and comfortable. The location was minutes to the beach.
The hotel itself is quite rundown. I wish more care were taken with cleaning.
🇨🇦
Zanevansewell
3.7
3.7
Location and Tito the parrot
No water pressure, bad small out of the air conditioning,, tv had double image….. picture is bad, no water for drinking in hotel.
🇨🇦
Grace
1.9
1.9
The air conditioning and wifi worked.
None of staff spoke English and it was frequently difficult to find anyone to speak with especially on the weekend. When we checked in, a staff member tried to give us 1 double room instead of the 2 double rooms we paid for and finally gave us 1 single and 1 double room. The rooms they gave us did not look like the ones advertised on the website although the rooms on another floor did resemble those on the website. There was no hot water for 3 of the 7 days we stayed there. When one guest lost the key to the double room, a staff member tried to overcharge him to replace the key and to move him into the smallest room on the floor. Only after much unpleasant discussion, the staff member finally provided him with another key for his room at the posted price. The resident dog defacated twice in front of one of our rooms.
Attractions
Xihuacan Museum and Archaeological Site (Museo Xihuacan)
3.4miMagic World Aquatic Park
3.6miAttractions
Xihuacan Museum and Archaeological Site (Museo Xihuacan)
3.4miMagic World Aquatic Park
3.6miAirports
Ixtapa-Zihuatanejo International Airport
6.8miLázaro Cárdenas Airport
50.4miPuerto Mulata
Cuisines
MexicanAmbiances
Family FriendlyLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
24-hour front desk
Non-smoking rooms
Bar
Room service
Restaurant
Free toiletries
Private Bathroom
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Cleaning Services
Daily housekeeping
Suit press
Food & Drink
Bar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Outdoor furniture
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Kids' pool
Outdoor swimming pool
From
$300Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 10 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
This property accepts cash only.
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