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$190Zona Hotelera, Cenzontle #4 Edificio Naranja, Cancún, 77500, Mexico
Reservations:
+1-833-728-2041727 reviews
1/84
Outdoor swimming pool
Kids' pool
Free wifi
Streaming service (like Netflix)
Air conditioning
Tour desk
Soundproof rooms
Lake view
Welcome to the Casa Tortugas Boutique Hotel, your enchanting escape nestled in the stunning Zona Hotelera of Cancún, Quintana Roo! Just 5.6mi from the bustling city center, this 4-star hidden gem promises a perfect blend of relaxation and adventure with plenty of fun at your fingertips. For just $190 a night, you'll discover a slice of paradise that has captured the hearts of 727 delighted guests, who rave about the friendly atmosphere and stellar service.
Dive into a world of leisure with our fabulous outdoor swimming pool, perfect for sun-soaked lounging or cooling off after a day of snorkeling adventures (available at an extra charge). Kids will love splashing around in their very own pool while you sink into one of our free beach chairs, soaking up the sun under the soothing shade of beach umbrellas. Need to unwind? Enjoy the stunning lake or garden views from the comfort of your soundproof room, featuring air conditioning and complimentary WiFi—don't forget to catch up on your favorite shows via our streaming services!
Beyond relaxation, there's plenty to explore right at your fingertips at Casa Tortugas. Whether it’s teeing off at a nearby golf course or hopping on our airport shuttle (at an extra charge), your next adventure is just around the corner. And after a day of excitement, our kitchen-equipped rooms invite you to whip up a snack or simply kick back and relish the free toiletries awaiting you. At Casa Tortugas, we’re not just a hotel; we’re your passport to a Cancún getaway that's as delightful and unique as you are!
Get ready to indulge in a true Cancún experience at Casa Tortugas Boutique Hotel! Picture yourself lounging by our adults-only infinity pool while enjoying breathtaking lagoon views—a blissful slice of paradise where you can sip tropical cocktails and lose track of time as you soak up the sun. For the younger guests, our charming children’s pool offers ample splashing fun, allowing parents a moment of tranquility as they enjoy the serene surroundings. With free beach chairs and umbrellas on hand, an afternoon of relaxation is perfectly curated just for you.
As the sun sets, Casa Tortugas comes alive with possibilities! Your stay here means easy access to endless activities, and whether you’re looking to hit a nearby golf course or soak up the vibrant local culture, the adventure awaits around every corner. Want to hit that must-visit beach? Our airport shuttle service is available for a small fee, ensuring your transitions are as smooth as the cocktails at our poolside bar. After an exhilarating day, retreat to your soundproof haven where you can whip up a delicious meal in your kitchen-equipped suite or unwind in luxury—you deserve it!
At Casa Tortugas, you can embrace the true essence of relaxation and fun all in one place! With spacious suites accommodating families and couples alike, your comfort is a priority. Enjoy a peaceful night's sleep in one of our inviting apartment-style suites, whether you prefer a cozy street view or the soothing sights of the lagoon. With facilities designed for joy and relaxation, plus friendly service that feels like family, the memories made at Casa Tortugas will keep you coming back for more—even if it’s just to relive the magic of Cancún’s sunsets!
Closest airports
Cancún International Airport
9.8miCozumel International Airport
44.2miOutdoor swimming pool
Kids' pool
Free wifi
Streaming service (like Netflix)
Air conditioning
Tour desk
Soundproof rooms
Lake view
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Kitchenware
Garden
Upper floors accessible by elevator
Free toiletries
Show 7 photos
Studio Suite - Street View
1 King Size Bed
325 sqft
City view
Kitchen
Private Bathroom
Kitchenware
+
More details
Experience city living at its finest in our Studio Suite with a stunning street view. This comfortable apartment features a fully equipped kitchen, private bathroom, and luxurious King size bed, making it the perfect accommodation for up to 2 adults and 1 child. Enjoy the convenience of modern amenities such as a flat-screen TV, air conditioning, and free toiletries. Explore the city by day and relax in comfort in our Studio Suite by night.
Show 7 photos
Master Suite 2 Double beds - Lagoon View
2 Double Beds
590 sqft
Lake view
Garden view
Kitchen
Private Bathroom
x3
+
More details
Immerse yourself in luxury with our Master Suite, boasting two spacious double beds, a stunning lagoon view, and a full kitchen. Relax and unwind in this 592 sqft apartment, complete with modern amenities, including a flat-screen TV and air conditioning. A true haven for families, this suite can comfortably accommodate 3 adults and 2 children.
Show 9 photos
Two Bedroom Suite - Lagoon View
2 Double Beds
1 Queen Size Bed
755 sqft
Lake view
Garden view
Kitchen
Private Bathroom
x4
+
x3
More details
Enjoy breathtaking views of the lagoon and garden from our spacious Two Bedroom Suite, perfect for families of up to 4 adults and 3 children. Our apartment features a fully-equipped kitchen, private bathroom, and comfortable seating area, ensuring a home-away-from-home experience for your stay.
Show 8 photos
Junior Suite - Lagoon View
1 King Size Bed
645 sqft
Lake view
Garden view
Kitchen
Private Bathroom
+
More details
Experience pure luxury in our Junior Suite - Lagoon View apartment, boasting a spacious 646 sqft. Relax and take in breathtaking views of the lake and garden from your own private balcony, and enjoy the convenience of a fully-equipped kitchen, comfortable king-size bed, and modern amenities such as a flat-screen TV, air conditioning, and free toiletries. Perfect for a romantic getaway or a small family vacation.
Show 12 photos
Master Suite 1 King bed - Lagoon View
1 King Size Bed
590 sqft
Lake view
Garden view
Kitchen
Private Bathroom
+
More details
Indulge in our spacious and beautifully decorated Master Suite with a stunning view of the lagoon. Relax in the comfort of your own private apartment, complete with a fully equipped kitchen and luxurious amenities.
Show 7 photos
One Bedroom Suite - Street View
2 Double Beds
540 sqft
City view
Kitchen
Private Bathroom
Kitchenware
+
More details
Experience the comfort and convenience of our One Bedroom Suite with a stunning city view, fully-equipped kitchen, private bathroom, and spacious sitting area. This apartment is perfect for couples or families, offering two double beds and ample space for relaxation. Enjoy modern amenities such as a flat-screen TV, air conditioning, and free toiletries, and explore the city right outside your window.
9
727 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Alia
10
October 2022
Alex Sr, Chris & Alex Jr - absolutely lovely hosts. The family run hotel is set in a peaceful location just off the lagoon. The hosts greet you when you walk in, provide you with tips and recommendations. Our room was lovely and the view? Gorgeous. They opened up the rooftop for a couple of hours so we could watch the sunset - amazing. Honestly, I come back annually to Mexico to visit my partners family - I think when we come to Cancun, we'll keep now coming back here ❤️ P.s. the beds are so comfy, it's like sleeping on clouds!
Just a heads up more than anything else. There's only one place near the hotel that serves breakfast that's in walking distance - it's tourist price and way more than it should be. Talk a bus from the hotel and within 5 mins or so, you'll have better options 🫱🏻🫲🏼
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Catherine
10
July 2023
I really liked the location honestly it was great and convenient. The place was very calm and not over crowded it’s really nice. There is a money exchange right in front of the hotel, a gas station across the street, the bus station right around the corner, and everything was super close like grocery stores, malls, restaurants with the help of the public transportation which is only 12 pesos per person. Another great thing is Uber eats is available and honestly I had no issues, only good things to say.
The only thing I don’t like is that will specifically in my room was we only had 3 pots and pans combined, no type of napkins or paper so will have to buy your own, the stove light didn’t work, oven was old and not well maintained so wouldn’t recommend using it. You don’t have a blender which I thought was a basic thing to have available. I would only recommend to better the quality of their kitchen amenities and the quantity
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Priscila
8.2
January 2023
Watching the sunset by the swimming pool was amazing! the rooftop bar was also a highlight!
The room was super spacious! but it needs some minor renovations… there was a leak in the bathroom, the faucets were looked damaged/old, and the swimming pool looked dirty. it was also very far from everything so if you want to have a quick dinner it’s not so easy…
🇦🇺
Cherida
8.2
June 2023
It's reasonably priced and if you know what you are getting into and do some prep you could have a decent budget Cancun holiday here. Right across the road from Isle of Mujeres ferry - we did a great day trip from there. Buses to downtown are frequent and cheap. I really don't understand Cancun and I don't think I'll return but if you rented a car this place could really work as alternative to the giant and very expensive all-in resorts down the road
Our first impression could not have been worse. Try to stock up with food supplies before arrival. Arrived by plane at night and the shop across the road looked like a scene from The Last of Us as guests struggled to get supplies for breakfast. Room was pretty charmless - like something from a witness protection program. I wanted to cry. Next morning things improved when we checked out the pool and the great rooftop bar and terrace. Only restaurant within walking distance is expensive and nothing special.
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Britt
10
January 2023
The room was bright, clean, and elegant. The whole building is beautiful. It's in a nice quiet area, with a gorgeous sunset view over the lagoon. The pool area is pretty and quiet. Johnathan at the front desk was friendly and helpful. The coffee in the lobby in the mornings was tasty.
The quietness of the location means that it takes a little more effort to get to stores and restaurants. We walked to the Super Chedraui a couple of times to pick up breakfast and lunch items-about a 30 minute walk to the main Hotel Zone. An Uber ride to downtown is about $10-15 USD, the bus is about $2. We walked to Crudo one night, which was great, then took the bus to town the next night to eat at Patravali Indian Cuisine, which was also tasty. We took Uber back from there. The bar upstairs was never open while we were here, which was a bit disappointing, but we had a little of our own wine left, so we sat on our own balcony and watched the sun set, so it's hard to complain.
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Anna
10
September 2022
This hotel is exceptionally beautiful and not a big hotel bunker like many other hotels in Cancun. It is tastefully designed and the pool is lovely. The family that runs it is very friendly and welcoming and the other staff is also very helpful. We were given very good food and activity tips which we were very grateful for. There is always someone available to help with any queries, even via Whatsapp. From there, you can take the bus to the "party area" for a cheap price. In my opinion, this hotel is especially suitable for those who prefer a quiet hotel a bit away from the crowds.
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Jerome
9.1
August 2023
The ambiance and the great customer service. Ivan, the concierge was excellent! He was very kind and accommodating. He gave me great suggestions for nearby activities and restaurants and he also gave me instructions on how to use the local bus. He works very hard! I hope that he gets a promotion or raise! The room was beautiful and perfect for a couple or solo traveler. The hotel is located just behind the main rode so there was not a lot of noise to distract my sleep. The hotel's design was very romantic and traditional. The infinity pool was the perfect size and very relaxing. I wish the hotel had a restaurant inside but the great alternative option was that you get a free drink at the nearby restaurant called Krudo. It was only 6 mins walking distance. Overall I would stay here again and I think most people would enjoy it if you don't want to be in the middle of a lot of noise.
I think it would've been perfect if it was about $60-$70 USD less in total for the reservation. I think there should be a different option for the mandatory key card deposit because I did not want to spend $50 cash for my deposit, but it was returned back to me without any problem. Sometimes the key card would not work properly/quickly, but that was only a minor nuisance. The toilet has a very weak flush, so I was worried it wouldn't flush each time I had to use it. Haha
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Diana
10
February 2023
I likes everything! the apartments are great! quite big and spacious! and the hotel is amazing, the pool are is sooo nice, the view is surreal! and there’s always space in the longes as there’s never a lot of people in there! the rooftop bar is also great! the staff were always so helpful and friendly! this is the perfect place to stay if you want a nice and calm and relaxed holiday instead of busy resorts! bare in mind no food included not even breakfast which is a shame but I already knew it when I booked it! there’s supermarket 2 min walk to buy essentials and playa Tortugas just across the street! also cool that the ferry to Isla Mujeres is in that place so everything very handy! bus stop also 2 min and always bus driving past every couple of min that can take you to downtown cancun / Zona Hotelera! bare in mind that there isn’t many restaurants within walking distance! so if you’re planning on going out for meals you may have to get the bus or taxi which after certain hour is more advisable!
the only downside on this property was the shower! the water was pretty much cold all the time, sometimes would start really hot but after 5 min was cold, which isn’t great when there’s 3 or 4 of us in the apartment to have shower! other than that can’t say anything else!
🇨🇦
Cristina
10
January 2023
Wow... this place was stellar. I used to live in Cancun for 8 years, so for our visit to the family we wanted to be in a good location. Little did we know that not only the location is stellar, but that the property itself is stunning. key highlights: - Quiet place - Near to all the good stuff in HZ and safe public transport (bus) - Sunsets by the pool (or rooftop!) - Pool temperature, it was Jan and the pool temp was perfect - Room size and amenities, great - Comfy bed - Friendly and warm service - Overall the property is so pretty to look at, the quality of the finishes is photo worthy
- I loved it all, my only small suggestion would be for the room to have a bit more life/decor in the Kitchen area. Although completely useful and good size, the kitchen style did not fit the rest of the apartment - Cleaning every 3 days was a bit hard to schedule - Mosquito nets missing, this was not a biggy as there were no mosquitos due to the season, but might be a challenge in another season
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Lucas
10
June 2023
I travel a lot for my job, and I’ve seen a lot of Hotels and Apartments in large cities, holiday destinations everywhere, but Casa Tortugas beats them all. The amazing view, a modern apartment with excellent amenities, a fantastic rooftop bar, lovely staff and a fantastic host in Alex who during my stay tried everything to make it as close to perfection as possible, with great recommendations for restaurants, bars, shops and sights around the area. Casa Tortugas is the perfect location to relax and really switch off, away from the large all inclusive hotels in cancun. A quiet beautiful, and excellently looked after little oasis directly at the lagoon. Hands down the best choice I could have possibly made for my first time in Cancun. Thank you very much to the whole team and hosts at Casa Tortugas for the amazing time I have had there. I will be back!
Nothing to dislike at the Location
Attractions
Jolly Roger Pirate Ship
1.3miCancun Scenic Tower (Torre Escénica)
1.4miMandala Cancun Nightclub
1.5miLa Isla Shopping Village
1.9miCancun Hotel Zone (Avenida Kukulkan)
2.4miPalapas Park (Parque Las Palapas)
4.2miCenote Nohoch Nah Chich
4.3miIsla Mujeres
5.8miKin Ha Water Park (Balneario Kin Ha)
5.9miVentura Park
8.4miPlaya Norte (North Beach)
8.5miXoximilco Cancun
11.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.3miContoy Island (Isla Contoy)
25.2miSelvatica
26.8miAttractions
Jolly Roger Pirate Ship
1.3miCancun Scenic Tower (Torre Escénica)
1.4miMandala Cancun Nightclub
1.5miLa Isla Shopping Village
1.9miCancun Hotel Zone (Avenida Kukulkan)
2.4miPalapas Park (Parque Las Palapas)
4.2miCenote Nohoch Nah Chich
4.3miIsla Mujeres
5.8miKin Ha Water Park (Balneario Kin Ha)
5.9miVentura Park
8.4miPlaya Norte (North Beach)
8.5miXoximilco Cancun
11.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.3miContoy Island (Isla Contoy)
25.2miSelvatica
26.8miAirports
Cancún International Airport
9.8miCozumel International Airport
44.2miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Kids' pool
Free wifi
Streaming service (like Netflix)
Air conditioning
Tour desk
Soundproof rooms
Lake view
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Kitchenware
Garden
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Diving
Fishing
Golf course
Snorkeling
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Strollers
Food & Drink
Tea/Coffee maker
Front Desk Services
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Electric kettle
Kitchen
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Garden
Outdoor furniture
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Kids' pool
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
Garden view
Inner courtyard view
Lake view
Pool view
From 15:00
Until 22:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Casa Tortugas Boutique Hotel - CANCUN Hidden Gem?
For a pleasant stay at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem, guests can check in from 03:00 PM to 10:00 PM and should check out by 11:00 AM.
How much does a stay at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem cost?
Accommodation at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem starts as low as $190. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem?
At Casa Tortugas Boutique Hotel in Cancun, there are various types of rooms available. They include Studio Suites with a street view, Master Suites with two double beds and a lagoon view, Two Bedroom Suites with a lagoon view, Junior Suites with a lagoon view, Master Suites with one king bed and a lagoon view, and One Bedroom Suites with a street view. All rooms are non-smoking and vary in size from 323 sqft to 753 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children. The beds provided include king size, double, and queen size beds.
Where can guests find entertainment in Casa Tortugas Boutique Hotel - CANCUN Hidden Gem?
At Casa Tortugas Boutique Hotel, guests can make the most of their time by enjoying the leisure amenities provided. The hotel features an outdoor swimming pool, perfect for taking a relaxing dip or basking in the sun. For families, there is a separate kids' pool where children can safely splash around.
In addition to the pools, guests can also enjoy a round of golf at the hotel's on-site golf course. For those who prefer the beach, beach umbrellas and chairs/loungers are available for use.
For guests looking for more adventurous activities, the hotel offers snorkeling, diving, and fishing tours. Exploring the underwater world or trying your hand at fishing can be a thrilling experience.
If you prefer more laid-back entertainment, the hotel provides board games and puzzles for leisurely enjoyment. Whether you're seeking relaxation or adventure, Casa Tortugas Boutique Hotel offers a variety of leisure amenities to ensure an enjoyable stay.
Does Casa Tortugas Boutique Hotel - CANCUN Hidden Gem feature a pool area?
The hotel has one pool available. It is an outdoor pool that can be used year-round. This pool has a variety of features including an infinity edge, a shallow end, and a view. However, it is only accessible to adults as there are age restrictions in place.
Can I use my credit card at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem?
Yes, you can use your credit card at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem. They accept Visa and Mastercard as payment methods. Additionally, cash is also accepted.
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