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+1-833-728-2041232 reviews
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$26Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, 77524, Mexico
Reservations:
+1-833-728-2041232 reviews
1/44
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Welcome to Hacienda de Castilla, a charming 3-star hotel located in Cancún, Mexico. Situated just 1.6mi from the city center, this hotel offers convenience and comfort at an affordable price. With 232 reviews and a starting price of $26, it's no wonder why travelers choose Hacienda de Castilla for their stay.
This hotel boasts a variety of amenities to make your stay enjoyable. Take a dip in the outdoor swimming pool or relax by the kids' pool. Start your day right with a complimentary breakfast and stay connected with free WiFi. Hacienda de Castilla offers a range of services including room service, a 24-hour front desk, and an on-site restaurant and bar. Whether you're looking to explore the city or unwind by the pool, this hotel has everything you need.
Guests can expect comfortable and well-equipped rooms at Hacienda de Castilla. Each room features air conditioning, a private bathroom, and free toiletries. Enjoy the view from your patio or unwind in front of the flat-screen TV. With its convenient location and fantastic amenities, Hacienda de Castilla is the perfect choice for your stay in Cancún.
Calling all pet lovers! At Hacienda de Castilla, we understand that your furry friends are part of the family too. That's why we welcome pets on request, so you don't have to leave your beloved companions behind. Please note that charges may apply, so be sure to let us know in advance if you plan on bringing your furry friend along.
Looking to cool off and have a splashing good time? Our hotel features a beautiful outdoor swimming pool that is available all year round. Whether you want to relax on a sun lounger or take a refreshing swim, our pool is the perfect place to unwind and enjoy the Cancún sunshine. And for our little guests, we have a dedicated kids' pool where they can splash around and have their own aquatic adventures.
When it's time to satisfy your cravings, look no further than our on-site restaurant, Restaurante #1. With a family-friendly ambiance and a delectable menu of Mexican cuisine, you can indulge in the flavors of the region without even leaving the hotel. From sizzling fajitas to mouthwatering tacos, our talented chefs will take you on a culinary journey that will leave your taste buds begging for more.
At Hacienda de Castilla, we want to make your stay as convenient as possible. That's why we accept cash as a payment option, along with Mastercard and Visa. So whether you prefer to pay in cash or use your preferred credit card, we've got you covered. So go ahead and make your reservation today, and let us take care of the rest. Your Cancún adventure awaits at Hacienda de Castilla!
Closest airports
Cancún International Airport
10.2miCozumel International Airport
46miRestaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Patio
View
Free toiletries
Show 7 photos
Standard, 2 Double
2 Double Beds
170 sqft
Private Bathroom
Flat-screen TV
Patio
Air conditioning
x4
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x3
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Quadruple Standard is 161 square feet and includes 2 double beds 131-150 width.
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Standard Room
1 Twin Bed
x6
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x3
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Standard
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Room - 3 Single
Wifi
x3
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x3
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Standard, King
1 King Size Bed
x4
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x3
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King Size Bed
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Run of House
x10
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x6
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Room Run Of House
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Standard, Triple
+
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Economy
x4
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x3
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Economy
Double Room
1 Double Bed
Wifi
x4
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x3
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Dormitory, Shared Bathroom
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Bed In Dormitory With Shared Bathroom
Standard, Single Use
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Room Capacity 1
7.2
232 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Araceli
8.2
July 2023
The rooms are a decent size and has everything you may need. I enjoyed the aspect of having a restaurant on site and not having to go outside. The restaurant food had a lot of options and loved the arrachera dish. Breakfast is a lot of food options and staff is so friendly.
When you first arrive you are not sure where the door is, it makes it look uninviting, and the neighborhood makes you feel unsafe. One staff member was not helpful and other days other staff where helpful and friendly. When asking for an extra towel, I received an old towel that was worn down.
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Pamela
10
April 2023
I am positive we received an upgraded room which was wonderful as what I was expecting to see from the location.
The room door. Seemed to be easy for someone to break down to get in our room. Just a regular plywood door you see on a closet door at home. We only stayed for one night, but if I were to stay longer this would most be a concern for me. We ended up staying here due to a 5 am flight leaving islas mujeres, so those who need to be on the land for a quick flight this was great.
🇫🇮
Anna
9.1
January 2023
Super clean room, YouTube premium subscription on the TV and good condition system. Fair price cafeteria and helpful staff. Thanks for the receptionist, she borrowed me an adaptor ( I have returned it to your male colleague XD
Too far from the beach, but the bus 1 or 2 will bring you there (30 mins). Close to local shops and restaurants. The prices are 5 times less than in the hotel zone
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Ian
10
March 2022
The best available option for the price during the high season. Pool, restaurant, about a 20 minute walk to downtown, other shops and restaurants 5 minutes away. Probably a good option if you have a car.
Not in town, but there are shops and restaurants nearby. We prefer to stay closer to center, this was a fine emergency option.
🇸🇪
Josedavidtoledo
8.2
December 2022
The staff. They were very kind and respectful.
The air conditioner. The one in our room did a horrible sound, which made it impossible to sleep with. It needs maintenance.
Rebecca
9.1
January 2023
Huge and extremely comfortable bed.. Nice powerful shower, great location and amazing value for money considering the area.
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Mike
10
December 2021
it's very authentic with lots of natural beauty within
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Adrian
8.2
November 2022
Good Hotel with a nice pool and very kind personnel.
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Rz
7.3
February 2023
Well, the hotel is cheap and clean. Basically all you need to spend a night and then to move on.
The hotel is cheap, etc., but yet it tries to be complicated - you have to fill out maybe five different papers, enter your details once again (although booked through booking.com). Then they scan your passport. And cherry on the cake is 20 digit Wifi password that you have to manually enter into your device. For a comparison - in another hotel we just simply signed one paper and the wifi password was 4 digits.
🇨🇦
Kevinhthomson
7.3
March 2021
This is a budget hotel. Best way to describe it is tired. Pool clean. I would like to mention 2 staff...Hernand (chef in restaurant) and Ismael (at front desk). Both went out of the way to provide excellent service. Overall if you want a basic hotel this place is good value.
Neighbourhood run down...not a place to take a walk at night. Very bad internet...if needed for your work don't go here. Not only very slow but works only intermittently
Attractions
Palapas Park (Parque Las Palapas)
0.8miCenote Nohoch Nah Chich
2miCancun Scenic Tower (Torre Escénica)
2.9miJolly Roger Pirate Ship
3miMandala Cancun Nightclub
5.6miLa Isla Shopping Village
5.8miCancun Hotel Zone (Avenida Kukulkan)
6.2miKin Ha Water Park (Balneario Kin Ha)
7miIsla Mujeres
7.3miPlaya Norte (North Beach)
7.5miVentura Park
10.4miXoximilco Cancun
12.6miContoy Island (Isla Contoy)
22.3miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23miSelvatica
26.4miAttractions
Palapas Park (Parque Las Palapas)
0.8miCenote Nohoch Nah Chich
2miCancun Scenic Tower (Torre Escénica)
2.9miJolly Roger Pirate Ship
3miMandala Cancun Nightclub
5.6miLa Isla Shopping Village
5.8miCancun Hotel Zone (Avenida Kukulkan)
6.2miKin Ha Water Park (Balneario Kin Ha)
7miIsla Mujeres
7.3miPlaya Norte (North Beach)
7.5miVentura Park
10.4miXoximilco Cancun
12.6miContoy Island (Isla Contoy)
22.3miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23miSelvatica
26.4miAirports
Cancún International Airport
10.2miCozumel International Airport
46miRestaurante #1
Cuisines
Ambiances
Location
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Patio
View
Free toiletries
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Pool table
Bathroom
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Suit press
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Fruit
Packed lunches
Restaurant
Wine/Champagne
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Living Area
Desk
Dining area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Patio
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Kids' pool
Outdoor swimming pool
Public Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Inner courtyard view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
Cash only
This property accepts cash.
Can I bring my pet to Hacienda de Castilla?
Yes, you can stay with your pet at Hacienda de Castilla hotel. However, please note that you need to request permission in advance and there may be additional charges associated with having a pet in your room.
What's the check-in and check-out schedule at Hacienda de Castilla?
The designated check-in period at Hacienda de Castilla begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Is there parking available at Hacienda de Castilla?
Yes, Hacienda de Castilla offers convenient and free private parking facilities on site.
How much does a stay at Hacienda de Castilla cost?
Accommodations at Hacienda de Castilla can start from $26. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at Hacienda de Castilla?
Hacienda de Castilla offers Standard Twin Rooms, which are non-smoking rooms with a size of 172 sqft. These rooms can accommodate 2 adults and 2 children and feature 2 double beds for a comfortable stay. Additional information about the rooms, such as accessibility features, is not provided.
What activities does Hacienda de Castilla offer?
Guests at Hacienda de Castilla can spend their time enjoying the hotel's leisure amenities. The hotel features an outdoor swimming pool and a separate kids' pool, providing a refreshing and fun setting for guests of all ages. Beach chairs and loungers are also available for guests to relax and soak up the sun.
For those looking for entertainment options, the hotel offers a pool table and various board games and puzzles for guests to enjoy.
When it comes to dining, guests can dine at the on-site restaurant, Restaurante #1. This family-friendly restaurant offers Mexican cuisine, giving guests a taste of the local flavors.
Overall, guests have plenty of options to keep themselves entertained and relaxed throughout their stay at Hacienda de Castilla.
Does Hacienda de Castilla have a pool for guests?
The Hacienda de Castilla hotel has one pool available. The pool is located outdoors and is available all season.
Does Hacienda de Castilla have on-site restaurants?
Yes, there is a restaurant on site at Hacienda de Castilla hotel. The restaurant is called Restaurante #1 and offers Mexican cuisine. It has a family-friendly ambiance.
Can I use my credit card at Hacienda de Castilla?
Yes, you can use your credit card at Hacienda de Castilla. The hotel accepts Mastercard and Visa as payment methods. However, it is also mentioned that cash is accepted, so you have the option to pay with either cash or credit card.
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