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7.2

232 reviews

Hacienda de Castilla

Hacienda de Castilla

Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, 77524, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Hacienda de Castilla

Welcome to Hacienda de Castilla, a charming 3-star hotel located in Cancún, Mexico. Situated just 1.6mi from the city center, this hotel offers convenience and comfort at an affordable price. With 232 reviews and a starting price of $26, it's no wonder why travelers choose Hacienda de Castilla for their stay.

This hotel boasts a variety of amenities to make your stay enjoyable. Take a dip in the outdoor swimming pool or relax by the kids' pool. Start your day right with a complimentary breakfast and stay connected with free WiFi. Hacienda de Castilla offers a range of services including room service, a 24-hour front desk, and an on-site restaurant and bar. Whether you're looking to explore the city or unwind by the pool, this hotel has everything you need.

Guests can expect comfortable and well-equipped rooms at Hacienda de Castilla. Each room features air conditioning, a private bathroom, and free toiletries. Enjoy the view from your patio or unwind in front of the flat-screen TV. With its convenient location and fantastic amenities, Hacienda de Castilla is the perfect choice for your stay in Cancún.

Calling all pet lovers! At Hacienda de Castilla, we understand that your furry friends are part of the family too. That's why we welcome pets on request, so you don't have to leave your beloved companions behind. Please note that charges may apply, so be sure to let us know in advance if you plan on bringing your furry friend along.

Looking to cool off and have a splashing good time? Our hotel features a beautiful outdoor swimming pool that is available all year round. Whether you want to relax on a sun lounger or take a refreshing swim, our pool is the perfect place to unwind and enjoy the Cancún sunshine. And for our little guests, we have a dedicated kids' pool where they can splash around and have their own aquatic adventures.

When it's time to satisfy your cravings, look no further than our on-site restaurant, Restaurante #1. With a family-friendly ambiance and a delectable menu of Mexican cuisine, you can indulge in the flavors of the region without even leaving the hotel. From sizzling fajitas to mouthwatering tacos, our talented chefs will take you on a culinary journey that will leave your taste buds begging for more.

At Hacienda de Castilla, we want to make your stay as convenient as possible. That's why we accept cash as a payment option, along with Mastercard and Visa. So whether you prefer to pay in cash or use your preferred credit card, we've got you covered. So go ahead and make your reservation today, and let us take care of the rest. Your Cancún adventure awaits at Hacienda de Castilla!

Closest airports

Cancún International Airport

10.2mi

Cozumel International Airport

46mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Tour desk

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

View

Free toiletries

Rooms

Standard Twin Room in Hacienda de Castilla

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Standard, 2 Double

2 Double Beds

170 sqft

Private Bathroom

Flat-screen TV

Patio

Air conditioning

x4

+

x3

More details

Quadruple Standard is 161 square feet and includes 2 double beds 131-150 width.

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Standard Room

1 Twin Bed

x6

+

x3

More details

Standard

Room

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Room - 3 Single

Wifi

x3

+

x3

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Standard, King

1 King Size Bed

x4

+

x3

More details

King Size Bed

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Run of House

x10

+

x6

More details

Room Run Of House

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Standard, Triple

+

More details

Economy

x4

+

x3

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Economy

Double Room

1 Double Bed

Wifi

x4

+

x3

More details

Dormitory, Shared Bathroom

More details

Bed In Dormitory With Shared Bathroom

Standard, Single Use

+

More details

Room Capacity 1

Guest reviews

7.2

232 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Araceli

8.2

July 2023

The rooms are a decent size and has everything you may need. I enjoyed the aspect of having a restaurant on site and not having to go outside. The restaurant food had a lot of options and loved the arrachera dish. Breakfast is a lot of food options and staff is so friendly.

When you first arrive you are not sure where the door is, it makes it look uninviting, and the neighborhood makes you feel unsafe. One staff member was not helpful and other days other staff where helpful and friendly. When asking for an extra towel, I received an old towel that was worn down.

🇺🇸

Pamela

10

April 2023

I am positive we received an upgraded room which was wonderful as what I was expecting to see from the location.

The room door. Seemed to be easy for someone to break down to get in our room. Just a regular plywood door you see on a closet door at home. We only stayed for one night, but if I were to stay longer this would most be a concern for me. We ended up staying here due to a 5 am flight leaving islas mujeres, so those who need to be on the land for a quick flight this was great.

🇫🇮

Anna

9.1

January 2023

Super clean room, YouTube premium subscription on the TV and good condition system. Fair price cafeteria and helpful staff. Thanks for the receptionist, she borrowed me an adaptor ( I have returned it to your male colleague XD

Too far from the beach, but the bus 1 or 2 will bring you there (30 mins). Close to local shops and restaurants. The prices are 5 times less than in the hotel zone

🇺🇸

Ian

10

March 2022

The best available option for the price during the high season. Pool, restaurant, about a 20 minute walk to downtown, other shops and restaurants 5 minutes away. Probably a good option if you have a car.

Not in town, but there are shops and restaurants nearby. We prefer to stay closer to center, this was a fine emergency option.

🇸🇪

Josedavidtoledo

8.2

December 2022

The staff. They were very kind and respectful.

The air conditioner. The one in our room did a horrible sound, which made it impossible to sleep with. It needs maintenance.

🇕

Rebecca

9.1

January 2023

Huge and extremely comfortable bed.. Nice powerful shower, great location and amazing value for money considering the area.

🇨🇦

Mike

10

December 2021

it's very authentic with lots of natural beauty within

🇩🇪

Adrian

8.2

November 2022

Good Hotel with a nice pool and very kind personnel.

🇧🇪

Rz

7.3

February 2023

Well, the hotel is cheap and clean. Basically all you need to spend a night and then to move on.

The hotel is cheap, etc., but yet it tries to be complicated - you have to fill out maybe five different papers, enter your details once again (although booked through booking.com). Then they scan your passport. And cherry on the cake is 20 digit Wifi password that you have to manually enter into your device. For a comparison - in another hotel we just simply signed one paper and the wifi password was 4 digits.

🇨🇦

Kevinhthomson

7.3

March 2021

This is a budget hotel. Best way to describe it is tired. Pool clean. I would like to mention 2 staff...Hernand (chef in restaurant) and Ismael (at front desk). Both went out of the way to provide excellent service. Overall if you want a basic hotel this place is good value.

Neighbourhood run down...not a place to take a walk at night. Very bad internet...if needed for your work don't go here. Not only very slow but works only intermittently

Points of Interest Around Hacienda de Castilla

Attractions

Palapas Park (Parque Las Palapas)

0.8mi

Cenote Nohoch Nah Chich

2mi

Cancun Scenic Tower (Torre Escénica)

2.9mi

Jolly Roger Pirate Ship

3mi

Mandala Cancun Nightclub

5.6mi

La Isla Shopping Village

5.8mi

Cancun Hotel Zone (Avenida Kukulkan)

6.2mi

Kin Ha Water Park (Balneario Kin Ha)

7mi

Isla Mujeres

7.3mi

Playa Norte (North Beach)

7.5mi

Ventura Park

10.4mi

Xoximilco Cancun

12.6mi

Contoy Island (Isla Contoy)

22.3mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

23mi

Selvatica

26.4mi

Restaurants

Restaurante #1

Cuisines

  • Mexican

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Availability

  • All season

Amenities of Hacienda de Castilla

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Tour desk

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

View

Free toiletries

Stay rules - Hacienda de Castilla

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hacienda de Castilla

Can I bring my pet to Hacienda de Castilla?

Yes, you can stay with your pet at Hacienda de Castilla hotel. However, please note that you need to request permission in advance and there may be additional charges associated with having a pet in your room.

What's the check-in and check-out schedule at Hacienda de Castilla?

The designated check-in period at Hacienda de Castilla begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Is there parking available at Hacienda de Castilla?

Yes, Hacienda de Castilla offers convenient and free private parking facilities on site.

How much does a stay at Hacienda de Castilla cost?

Accommodations at Hacienda de Castilla can start from $26. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

Which room categories can I book at Hacienda de Castilla?

Hacienda de Castilla offers Standard Twin Rooms, which are non-smoking rooms with a size of 172 sqft. These rooms can accommodate 2 adults and 2 children and feature 2 double beds for a comfortable stay. Additional information about the rooms, such as accessibility features, is not provided.

What activities does Hacienda de Castilla offer?

Guests at Hacienda de Castilla can spend their time enjoying the hotel's leisure amenities. The hotel features an outdoor swimming pool and a separate kids' pool, providing a refreshing and fun setting for guests of all ages. Beach chairs and loungers are also available for guests to relax and soak up the sun.

For those looking for entertainment options, the hotel offers a pool table and various board games and puzzles for guests to enjoy.

When it comes to dining, guests can dine at the on-site restaurant, Restaurante #1. This family-friendly restaurant offers Mexican cuisine, giving guests a taste of the local flavors.

Overall, guests have plenty of options to keep themselves entertained and relaxed throughout their stay at Hacienda de Castilla.

Does Hacienda de Castilla have a pool for guests?

The Hacienda de Castilla hotel has one pool available. The pool is located outdoors and is available all season.

Does Hacienda de Castilla have on-site restaurants?

Yes, there is a restaurant on site at Hacienda de Castilla hotel. The restaurant is called Restaurante #1 and offers Mexican cuisine. It has a family-friendly ambiance.

Can I use my credit card at Hacienda de Castilla?

Yes, you can use your credit card at Hacienda de Castilla. The hotel accepts Mastercard and Visa as payment methods. However, it is also mentioned that cash is accepted, so you have the option to pay with either cash or credit card.