Call for great rates
+1-833-728-2041633 reviews
From
$536Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, 77500, QR, Mexico
633 reviews
1/97
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Welcome to the Hyatt Ziva Cancun, a luxurious 5-star resort located in the vibrant city of Cancun, Mexico. With its stunning beachfront location on Blvd. Kukulcan, the resort offers breathtaking ocean views and is just 7.2mi from the city center.
Indulge in the ultimate relaxation with a minimum price starting from $536. The resort boasts an impressive array of amenities, including a spa offering wellness packages, a free outdoor swimming pool, and a kids' pool. For the adventurous, there are water sports facilities on site, while those seeking a more laid-back experience can enjoy the steam room and hot tub. With free Wi-Fi available throughout the resort, staying connected has never been easier.
Guests rave about their experiences at the Hyatt Ziva Cancun, with 633 reviews highlighting the exceptional service and luxurious accommodations. The resort offers a variety of dining options, including a bar and restaurant, as well as room service. Take advantage of the free shuttle service to explore the surrounding area, or simply relax on the sun deck or terrace. Families will appreciate the kids' club and kid-friendly buffet, making this resort the perfect destination for an unforgettable family vacation.
Immerse yourself in luxury and relaxation at the Hyatt Ziva Cancun. Book your stay today and experience the magic of Cancun for yourself.
When it comes to relaxation and sun-soaked fun, the Hyatt Ziva Cancun leaves no stone unturned. Dive into one of the resort's two stunning outdoor pools. The first pool guarantees a serene atmosphere with breathtaking ocean views exclusively for adults, while the second pool is the perfect place for the little ones to splash around and have a blast. Both pools are available year-round, so no matter when you visit, you can take a refreshing dip or simply lounge by the water, soaking up the sun and enjoying the panoramic vistas.
Indulge your taste buds at one of the many remarkable restaurants on-site. Le Bastille offers a romantic ambiance ideal for a special evening, where you can savor the flavors of French cuisine. Alternatively, El Mercado serves up a delightful array of international dishes, while The Moongate brings the exotic flavors of Asia to your plate. For seafood lovers, Habaneros offers a tantalizing seafood menu. But the culinary adventure doesn't stop there! Casa Cafe, Lorenzo's, Chevy's, and Tradewinds complete the dining options, ensuring that you have a wide variety of cuisines to choose from during your stay.
At the Hyatt Ziva Cancun, convenience and flexibility are key. Cash is accepted as a form of payment, and major credit cards, including Mastercard, Visa, JCB, and American Express, are also welcome. This makes settling the bill a breeze, allowing you to focus on enjoying your stay without any hassle. So, whether you prefer to pay in cash or with your credit card, rest assured that the resort has you covered.
Embark on an unforgettable vacation at the Hyatt Ziva Cancun and experience the perfect blend of luxury, relaxation, and culinary delights. Whether you're soaking up the sun by the pool, indulging in a romantic dinner, or simply unwinding in your spacious and comfortable room, this resort has everything you need for an unforgettable escape. Book your stay today and let the magic of Cancun sweep you off your feet.
Closest airports
Cancún International Airport
11miCozumel International Airport
44.5miSpa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Garden
View
Free toiletries
Balcony
Show 7 photos
Master Swim Up Oceanfront, King Size
1 King Size Bed
695 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools. Adults only room.
Show 7 photos
Room - 2 Double, Oceanfront
1 King Size Bed
485 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
Stay in our spacious and stylish King Room with Sofa Bed - Oceanfront, offering a breathtaking ocean view from your private balcony or terrace. With 484 sqft of space, a comfortable King bed, and amenities such as a minibar and flat-screen TV, this room is perfect for accommodating up to 4 adults and 3 children.
Show 5 photos
Double Room, Resort View
2 Double Beds
485 sqft
Private Bathroom
Balcony
Terrace
View
+
More details
Indulge in a spacious 484 sqft Quadruple Double Room with Resort View, ideal for 4 adults and 3 children, featuring a private balcony, minibar, flat-screen TV, and luxurious amenities such as free toiletries and a tea/coffee maker.
Show 4 photos
Club, King Size, Oceanfront
1 King Size Bed
465 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
Welcome to our Club King Room - Oceanfront, a spacious and stylish triple room with breathtaking ocean views from your private balcony. Enjoy a comfortable King size bed, modern amenities, and a tranquil atmosphere for the perfect escape by the sea.
Show 4 photos
Oceanfront, 2 Double Beds
2 Double Beds
Balcony
Free wifi
Minibar
Flat-screen TV
x4
+
x3
More details
483 sq. ft. (45 sq. m.)
These oceanfront rooms offer the added luxury of private balcony with panoramic ocean views. Rooms are equipped with two double beds.
Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.
Show 6 photos
Turquoize Sky Master, Double/King, Sky View, Oceanfront
1 King Size Bed
475 sqft
x4
+
x3
More details
Turquoize Sky Ocean Front Master Double is 474 square feet and includes a double bed 131-150 width.
Show 6 photos
Turquoize Sky Swim Master, Double, Sky View, Oceanfront
1 Double Bed
475 sqft
x4
+
x3
More details
Turquoize Sky Swim Up Ocean Front Master Double is 474 square feet and includes a double bed 131-150 width.
Turquoize Master, King Size, Oceanfront
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x3
More details
695 sq. ft. (65 sq. m.)
Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS balcony with a private hot tub and seating section (oversized balconies available upon request) . Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower..
Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.
Direct Caribbean Sea views
Private balcony with hot tub
Private VIP check-in and reception area
Private transfers from Cancun Airport (4 night minimum)
Private access to rooftop infinity pool and Punta Vista bar
Priority seating at Tradewinds Restaurant
Private elevator with exclusive direct access to Zen Spa
Full privileges at nearby adults-only Hyatt Zilara Cancun, by coordinating with your concierge
Adults-only tower, all guests are 18+
King-size bed and sitting area
In-room tablets to order room service or reach your butler
Complimentary mini bar
Floor-to-ceiling windows that open and close, including blackout drapes
Individual air conditioning and heat control
Iron and ironing board
Laptop-size in-room safe
Charging station and dataport
Satellite flat screen HDTV and bluetooth speaker
Cordless phone and alarm clock radio
Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities
Robe and slippers
Rollaway bed and 24-hour room service at your request
Room sleeps 3 guests
Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.
Show 6 photos
Turquoize Ocean Front Master, 2 Queen Size Beds
2 Queen Size Beds
700 sqft
Balcony
Wifi
Swimming pool
Minibar
+
More details
Show 4 photos
Master, 2 Queen Size Beds, Dolphin View
2 Queen Size Beds
590 sqft
Balcony
Wifi
Minibar
Air conditioning
x4
+
x3
More details
Dolphin View Master Double includes a double bed 131-150 width.
Show 6 photos
King Room, Ocean View
1 King Size Bed
485 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x4
+
x3
More details
Show 5 photos
Double Room, Ocean View
485 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
Indulge in a spacious Quadruple Double Room with a captivating Ocean View, perfect for 4 adults and 3 children. Enjoy the private bathroom, balcony, and featured amenities like a minibar, flat-screen TV, and air conditioning for a comfortable stay by the sea.
9.1
633 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Meredith
8.2
January 2024
The property itself is gorgeous and well-maintained! Water views from nearly every angle, room decor is updated/modern, and the restaurants are all well-decorated. Aesthetically, really well done! Service was great! Room service was quick and hot, turn down service would check in daily for towels etc and Butler service a nice bonus (though fairly unnecessary)
We stayed in the Turquoise Tower which is separated from the rest of the hotel but the pool is not! So although there is an adult-only section for lodging, the roof-top/adult only pool was located in another building. There are also people trying to sell you things constantly, which is rather annoying! Lastly, we purchased a snorkeling trip that left from the hotel (super convenient) and were told the boat takes us out to a reef only 2 hotels have access to. In reality, you are taken to the middle of the sea about 10 minutes out, drop anchor and that’s it! There’s no reef! That was quite disappointing and rather deceptive! Please save your money!
Zaid
10
January 2025
The hotel itself is amazing. The staff are friendly, they have an all you can eat candy shop for kids, the food was fabulous. They have an amazing entertainment team. The pool was warm, i think it was heated the kids loved it !
The cabanas take up a lot of the space and are not included. They are very expensive to book per day and on top on the existing hotel price seemed like a rip off. The result was a constant battle to find a sun bed. If you don't occupy your sun bed for a while they take your stuff away.
Philipe
10
October 2024
The experience was amazing. The resort is very big, with a lot of different kinds of ambiences, huge pools, 2 beaches (one on each side of the resort) all kinds of restaurants (mexican, french, italian, north-american, asian, sports bar, caffee shop, patisserie store, international buffet, night club, night shows, amazing breakfast) and beverages (alcoholic and non-alcoholic), amazing staff and the adults-only expecience is even better, with a perfect concierge. For beer lovers, they have a Sports Bar inside the resort, were they craft their own beers of different styles. But they also have many others famous local and international beers. Also loved the resort location, very close to Coco Bongo and all those famous restaurants/night clubs (like 10 minutes walking), Chedraui Supermarket. Also close to Xcaret Hub and Ferry. We would absolutely return to Hyatt Ziva as soon as possible.
Luca
8.2
March 2024
We really liked the location. Close to Cancun's most renowned clubs, Hyatt Ziva is the place to go if you are looking for an hotel within a reasonable distance from parties and yet offering beautiful beaches, which are actually hard to find in this part of the riviera maya. No complaints about the staff, always very friendly and never pushy. Restaurants were all good. Good to know: this is a very family oriented Hotel. Lots of kids, no parties.
The room was not special. Nothing wrong with it but I'd rate it as below average. Finding a free sunbed either in the pool areas or on one of the two beaches was never an issue. The only major downside of this resort is the lack of sunshade umbrellas. They are very scarce, if you have a pale complexion or do not stand many consecutive hours and days of strong Caribbean sun be prepared to pay for a reserved cabana... they don't come cheap. If you ask me it isn't a great marketing strategy, people should have a choice.
Terry
8.2
November 2023
A tall western woman wearing a headband at the front desk was very unprofessional. She was a blunt and unbecoming employee of Hyatt's reputation. That was the only problem. The other was quite good.
Carlos
10
August 2024
Exceptional customer service from all of the staff. Two butlers assigned to assist us throughout our stay. Both were excellent, specially Diego who went above and beyond. Lorenzo’s Restaurant staff were also great! Jonathan, Efrain and Gabriel dedication and attentiveness were outstanding..Also shout out to Luis, Vicente and Evelio. Facilities are very clean and comfortable.
We don’t have anything to complain about.
Allen
8.2
November 2023
Most of the foods in thr restaurants and outside street grill foods were more than expected, we loved it.Staffs are kind and willing to help. Pools were clean and adequate for my boys. Most of all, the beach is awesome! Beautiful and many fish are swarming and sands are soft.. perfect beach!
Hyatt is Japanese company so, I see more Japanese than usual. So I really expected good Asian food.. But, the restaurant "Moongate" was unsatisfactory.. they offer sushi and many Japanese food but I will not like any of the food.. fish was no fresh, rice was dry and hard, soup was not authentic.
Lori
9.1
August 2024
The location was amazing. Property was clean. The staff for the most part were friendly and helpful
I didn’t like how everything closes early. The pools and hot tubs close at 8. Most of the bars close at 6. And there is really nothing to do after that. The one show at night was not entertaining at all. There needs to be more to do at night. Bars and pools should stay open until at least 10. And more things to do at night
Yan
10
September 2024
All the staff are very nice, always with a smily face. There're quite a number of swimming pools, so it was not crowded. Drinks and cocktails are available everywhere. Staying in the club room, with cocktail available til 23:00, and drinks you can take in the refrigerator.
The sound insulation of the room is not quite good, I can hear the music from the room next to us. The food of the buffet restaurant is not really good.
Vijeta
10
February 2023
Everything. Fantastic value for money for sure. Loved the pool and the beach area v well maintained. Would return for sure.
Attractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAttractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAirports
Cancún International Airport
11miCozumel International Airport
44.5miLe Bastille
Cuisines
Ambiances
El Mercado
Cuisines
The Moongate
Cuisines
Habaneros
Cuisines
Lorenzo's
Cuisines
Chevy's
Cuisines
Tradewinds
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Garden
View
Free toiletries
Balcony
Activities
Beach
Live sports events (broadcast)
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Sitting area
Media & Technology
Cable channels
DVD player
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Video
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hair coloring
Haircut
Hairstyling
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport shuttle
Car rental
Shuttle service
View
Ocean view
View
From 15:00
Until 22:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
JCB,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hyatt Ziva Cancun?
Your reservation at Hyatt Ziva Cancun specifies a check-in timeframe of 03:00 PM to 10:00 PM, and a check-out deadline of 12:00 PM.
Can guests park for free at Hyatt Ziva Cancun?
Yes, the Hyatt Ziva Cancun hotel does provide parking for its guests. Parking is free of charge and available on site. Guests can use the public parking facilities without needing to make a reservation.
What are the rates at Hyatt Ziva Cancun?
Rates at Hyatt Ziva Cancun commence from $536. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Hyatt Ziva Cancun?
The Hyatt Ziva Cancun offers a variety of room types with oceanfront or resort views. The rooms range in size from 463 sqft to 1087 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating up to 4 adults and 3 children, while others can accommodate up to 3 adults and 1 child. The bed sizes include king size beds, with some rooms also offering a sofa bed.
Where can guests find entertainment in Hyatt Ziva Cancun?
Guests at Hyatt Ziva Cancun can spend their time enjoying the various leisure amenities available at the hotel. They can relax and rejuvenate at the spa, which offers wellness packages and a range of treatments such as full-body massages, facials, and body wraps. For those looking to soak up the sun and enjoy the beach, the hotel is conveniently located beachfront with beach umbrellas and chairs/loungers provided. The outdoor swimming pool is available for both adults and kids, with separate pools catering to each group. Other recreational options include water sports facilities, tennis court, ping-pong, pool table, and a playground for the kids.
Guests can also dine at the numerous restaurants on site, offering a variety of cuisines such as French, International, Asian, Seafood, Italian, American, and Grill/BBQ. With these amenities, guests will have plenty of activities and dining options to keep them entertained during their stay at the hotel.
Does Hyatt Ziva Cancun feature a pool area?
The hotel has two pools. Pool 1 is available all year round and is located outdoors. It is restricted to adults only and offers a view. Pool 2 is also available all year round and is located outdoors. It is restricted to kids only and also offers a view.
Does Hyatt Ziva Cancun have on-site restaurants?
Yes, the hotel has multiple on-site restaurants. They include Le Bastille (French cuisine), El Mercado (International cuisine), The Moongate (Asian cuisine), Habaneros (Seafood cuisine), Lorenzo's (Italian cuisine), Chevy's (American cuisine), and Tradewinds (Grill/Bbq cuisine).
Which payment methods are supported by Hyatt Ziva Cancun?
Hyatt Ziva Cancun accepts various payment methods including Mastercard, Visa, JCB, and American Express. Additionally, cash payments are also accepted at the hotel.
Featured hotels
Featured hotels
Cities nearby
Popular cities
From
$536Call for great rates
+1-833-728-2041