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+1-833-728-2041666 reviews
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$488Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, 77500, QR, Mexico
Reservations:
+1-833-728-2041666 reviews
1/97
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Welcome to the Hyatt Ziva Cancun, a luxurious 5-star resort located in the vibrant city of Cancun, Mexico. With its stunning beachfront location on Blvd. Kukulcan, the resort offers breathtaking ocean views and is just 7.2mi from the city center.
Indulge in the ultimate relaxation with a minimum price starting from $488. The resort boasts an impressive array of amenities, including a spa offering wellness packages, a free outdoor swimming pool, and a kids' pool. For the adventurous, there are water sports facilities on site, while those seeking a more laid-back experience can enjoy the steam room and hot tub. With free Wi-Fi available throughout the resort, staying connected has never been easier.
Guests rave about their experiences at the Hyatt Ziva Cancun, with 666 reviews highlighting the exceptional service and luxurious accommodations. The resort offers a variety of dining options, including a bar and restaurant, as well as room service. Take advantage of the free shuttle service to explore the surrounding area, or simply relax on the sun deck or terrace. Families will appreciate the kids' club and kid-friendly buffet, making this resort the perfect destination for an unforgettable family vacation.
Immerse yourself in luxury and relaxation at the Hyatt Ziva Cancun. Book your stay today and experience the magic of Cancun for yourself.
When it comes to relaxation and sun-soaked fun, the Hyatt Ziva Cancun leaves no stone unturned. Dive into one of the resort's two stunning outdoor pools. The first pool guarantees a serene atmosphere with breathtaking ocean views exclusively for adults, while the second pool is the perfect place for the little ones to splash around and have a blast. Both pools are available year-round, so no matter when you visit, you can take a refreshing dip or simply lounge by the water, soaking up the sun and enjoying the panoramic vistas.
Indulge your taste buds at one of the many remarkable restaurants on-site. Le Bastille offers a romantic ambiance ideal for a special evening, where you can savor the flavors of French cuisine. Alternatively, El Mercado serves up a delightful array of international dishes, while The Moongate brings the exotic flavors of Asia to your plate. For seafood lovers, Habaneros offers a tantalizing seafood menu. But the culinary adventure doesn't stop there! Casa Cafe, Lorenzo's, Chevy's, and Tradewinds complete the dining options, ensuring that you have a wide variety of cuisines to choose from during your stay.
At the Hyatt Ziva Cancun, convenience and flexibility are key. Cash is accepted as a form of payment, and major credit cards, including Mastercard, Visa, JCB, and American Express, are also welcome. This makes settling the bill a breeze, allowing you to focus on enjoying your stay without any hassle. So, whether you prefer to pay in cash or with your credit card, rest assured that the resort has you covered.
Embark on an unforgettable vacation at the Hyatt Ziva Cancun and experience the perfect blend of luxury, relaxation, and culinary delights. Whether you're soaking up the sun by the pool, indulging in a romantic dinner, or simply unwinding in your spacious and comfortable room, this resort has everything you need for an unforgettable escape. Book your stay today and let the magic of Cancun sweep you off your feet.
Closest airports
Cancún International Airport
11miCozumel International Airport
44.5miSpa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Garden
View
Free toiletries
Balcony
Show 7 photos
Swim Up Master, Oceanfront
1 King Size Bed
695 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools. Adults only room.
Show 7 photos
Master Swim Up Oceanfront, King
1 King Size Bed
695 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools. Adults only room.
Show 7 photos
Turquoize Master, King, Oceanfront
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x3
More details
695 sq. ft. (65 sq. m.)
Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS balcony with a private hot tub and seating section (oversized balconies available upon request) . Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower..
Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.
Direct Caribbean Sea views
Private balcony with hot tub
Private VIP check-in and reception area
Private transfers from Cancun Airport (4 night minimum)
Private access to rooftop infinity pool and Punta Vista bar
Priority seating at Tradewinds Restaurant
Private elevator with exclusive direct access to Zen Spa
Full privileges at nearby adults-only Hyatt Zilara Cancun, by coordinating with your concierge
Adults-only tower, all guests are 18+
King-size bed and sitting area
In-room tablets to order room service or reach your butler
Complimentary mini bar
Floor-to-ceiling windows that open and close, including blackout drapes
Individual air conditioning and heat control
Iron and ironing board
Laptop-size in-room safe
Charging station and dataport
Satellite flat screen HDTV and bluetooth speaker
Cordless phone and alarm clock radio
Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities
Robe and slippers
Rollaway bed and 24-hour room service at your request
Room sleeps 3 guests
Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.
Show 6 photos
Swim Up, King, Sofa Bed
1 King Size Bed
1 Sofa Bed
475 sqft
Private Bathroom
Balcony
Terrace
View
x4
+
x3
More details
Swim Up King (with Sofa Bed) is 474 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus a sofa bed.
Show 6 photos
King Room, Ocean View, Sofa Bed
1 King Size Bed
475 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x4
+
x3
More details
483 sq. ft. (45 sq. m.)
Magnificent ocean views from the private balcony are a highlight of these lavish accommodations. King rooms are equipped with queen size sofa bed.
Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.
Show 6 photos
King Room
1 King Size Bed
1 Sofa Bed
475 sqft
Balcony
Room service
+
More details
King Size Bed is 474 square feet and includes a king-size bed 150-183 width plus a sofa bed.
Show 5 photos
Swim Up, 2 Queen
2 Queen Size Beds
475 sqft
Balcony
Wifi
Swimming pool
Minibar
x4
+
x3
More details
Swim Up Double is 474 square feet and includes either a double bed 131-150 width or 2 queen-size beds 150-154 width.
Show 5 photos
Double Room, Resort View
2 Double Beds
485 sqft
Private Bathroom
Balcony
Terrace
View
x4
+
x3
More details
Indulge in a spacious 484 sqft Quadruple Double Room with Resort View, ideal for 4 adults and 3 children, featuring a private balcony, minibar, flat-screen TV, and luxurious amenities such as free toiletries and a tea/coffee maker.
Show 5 photos
Master, View, Sofa Bed
1 King Size Bed
1 Sofa Bed
605 sqft
Private Bathroom
Balcony
Terrace
View
+
More details
This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools.
Show 5 photos
Double Room, Ocean View
1 Double Bed
485 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x6
+
x3
More details
Indulge in a spacious Quadruple Double Room with a captivating Ocean View, perfect for 4 adults and 3 children. Enjoy the private bathroom, balcony, and featured amenities like a minibar, flat-screen TV, and air conditioning for a comfortable stay by the sea.
Show 5 photos
Master, King, Dolphin View, Sofa Bed
1 King Size Bed
1 Sofa Bed
590 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
598 sq. ft. (56 sq. m.)
Spacious and comfortable, these rooms feature a private balcony and scenic views overlooking the dolphin pool. King rooms are equipped with queen size sofa bed.
Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.
Show 4 photos
Club, King, Oceanfront
1 King Size Bed
465 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x3
+
More details
Welcome to our Club King Room - Oceanfront, a spacious and stylish triple room with breathtaking ocean views from your private balcony. Enjoy a comfortable King size bed, modern amenities, and a tranquil atmosphere for the perfect escape by the sea.
9
666 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Vijeta
10
February 2023
Everything. Fantastic value for money for sure. Loved the pool and the beach area v well maintained. Would return for sure.
🇲🇽
Grace
9.1
December 2021
We traveled with a baby and the resort is big enough to be fun, but everything is close enough that it made walking with a stroller so easy. The dinners were great, the beach is beautiful, the pools (with and without shade) were fantastic, our baby loved seeing the dolphins. The rooms are perfect, with great beds and shower. Room service is included and very fast.
The daytime events at the pool (for example bingo) are way too loud (so much screaming for only 10 people playing), if you can book the rooms that are facing the ocean (not the dolphin pool) you can avoid this noise, at night the noisy side also faces the outdoor "theater" area so it is loud until around 9-10 PM when the events end (which many people won't mind but with a baby, it wasn't great). The spa is very pricey even though the experience is great. The A/C is very cold in the rooms, we tried every setting and it was still super cold.
🇮🇱
Meir
10
September 2023
We were staying there as part of our long vacation in Mexico, to have a last stop of relaxation and we definitely got what we needed. The hotel provides lot of food, drinks and sweets, the restaurants are well designed and it felt you were sitting in a high class restaurants. Excellent service, they are paying extra attention to your comfort and satisfaction. It was very nice to see the dolphins swimming and playing along the day. The hotel has 2 beaches were you can enjoy the amazing colored water.
🇻🇳
Hang
9.1
August 2023
The food was nice. The Italian restaurant and the French restaurant were great. The two swimming pools gave the guests a choice so if one was too crowded you can go to the other. The beach was a mixed bag (actually they have two separate beaches but they were both invaded by seaweeds.
The beach was not the best beach to swim in but it was not the resort's fault. It was due to the seasonal seaweed invasion.
🇺🇸
April
8.2
June 2023
Pools were great, staff were very friendly and accommodating, shows were nice, restaurants were good, rooms were spacious and resort was kept very clean. Smaller pool area was very nice and bar was better than main pool.
Elevators had no air flow, housekeeping occurred very late in the day but was efficient. A lobby bar would be nice.
🇳🇬
Olaide
10
August 2023
We really like the hospitality, the ambiance, amazing staff and the location. The Yoga staff and zumba staff was so kind to my wife. I really like Adolfo in the Golf simulator, extremely kind guy. He gave me a card for my birthday
Can’t think of anything that I don’t like
🇺🇸
Maggie
10
January 2022
I have to say it's the best all-inclusive Hotel I have ever experienced. Very good food with so many different varieties. I like the bed, supportive and comfortable. We really appreciate the efforts that the staff has made during our stay. They always kindly help us with whatever we need and are always self-restricted with Covide discipline. They carefully clean the beach and provide a great environment for the guests. They arrange all kinds of activities to enrich our life there. We have spent an unforgettable new year in Hyatte Ziva. We want to say thank you Hyatte Ziva!
🇬🇧
Luke
9.1
March 2022
It was probably never the best idea to go to a resort as a solo digital nomad traveller but I did still have a great time at Ziva. I was very impressed with the range of facilities. It felt like being in a large mall with every possible need being handled. The buffet restaurant was consistently very impressive with a wide range of choice, attentive staff and plenty of space. The fitness centre was fantastic with all the machines, racks, free weights you could possibly need. Got in a seriously good workout :). I checked out some of the entertainment and it was fun (albeit a little pricey). Bed was very comfortable and the room was a good size. Staff were very friendly and helpful at all times.
Wifi was slow / a bit hit or miss sometimes. If you need to go to bed early for a tour the next day or something then I highly recommend earplugs as the entertainment is quite loud
🇺🇸
Michele
10
April 2022
The friendly staff goes above and beyond to make sure you have an awesome experience. The hotel provides a nice variety of food choices and the staff does a great job providing nightly entertainment. Daytime pool activities and entertainment were great. Amazing trip!!!
The bottled water was never really cold. I’ll bring an insulated cup and ask for a cup of ice on my next trip.
🇺🇸
Maria
10
July 2023
Amazing hotel with great food! We especially loved the fish restaurant on the beach!!!!! The best!!! The rooms were not too big but they were comfortable…
Rooms were on the smaller side, and not enough entertainment during the day for both adults and kids. The shows at night were ok.
Attractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAttractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAirports
Cancún International Airport
11miCozumel International Airport
44.5miLe Bastille
Cuisines
Ambiances
El Mercado
Cuisines
The Moongate
Cuisines
Habaneros
Cuisines
Lorenzo's
Cuisines
Chevy's
Cuisines
Tradewinds
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Garden
View
Free toiletries
Balcony
Activities
Beach
Live sports events (broadcast)
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Cable channels
DVD player
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Video
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hair coloring
Haircut
Hairstyling
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport shuttle
Car rental
Shuttle service
View
Ocean view
View
From 15:00
Until 22:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
JCB,
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hyatt Ziva Cancun?
Your reservation at Hyatt Ziva Cancun specifies a check-in timeframe of 03:00 PM to 10:00 PM, and a check-out deadline of 12:00 PM.
Can guests park for free at Hyatt Ziva Cancun?
Yes, the Hyatt Ziva Cancun hotel does provide parking for its guests. Parking is free of charge and available on site. Guests can use the public parking facilities without needing to make a reservation.
What are the rates at Hyatt Ziva Cancun?
Rates at Hyatt Ziva Cancun commence from $488. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Hyatt Ziva Cancun?
The Hyatt Ziva Cancun offers a variety of room types with oceanfront or resort views. The rooms range in size from 463 sqft to 1087 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating up to 4 adults and 3 children, while others can accommodate up to 3 adults and 1 child. The bed sizes include king size beds, with some rooms also offering a sofa bed.
Where can guests find entertainment in Hyatt Ziva Cancun?
Guests at Hyatt Ziva Cancun can spend their time enjoying the various leisure amenities available at the hotel. They can relax and rejuvenate at the spa, which offers wellness packages and a range of treatments such as full-body massages, facials, and body wraps. For those looking to soak up the sun and enjoy the beach, the hotel is conveniently located beachfront with beach umbrellas and chairs/loungers provided. The outdoor swimming pool is available for both adults and kids, with separate pools catering to each group. Other recreational options include water sports facilities, tennis court, ping-pong, pool table, and a playground for the kids.
Guests can also dine at the numerous restaurants on site, offering a variety of cuisines such as French, International, Asian, Seafood, Italian, American, and Grill/BBQ. With these amenities, guests will have plenty of activities and dining options to keep them entertained during their stay at the hotel.
Does Hyatt Ziva Cancun feature a pool area?
The hotel has two pools. Pool 1 is available all year round and is located outdoors. It is restricted to adults only and offers a view. Pool 2 is also available all year round and is located outdoors. It is restricted to kids only and also offers a view.
Does Hyatt Ziva Cancun have on-site restaurants?
Yes, the hotel has multiple on-site restaurants. They include Le Bastille (French cuisine), El Mercado (International cuisine), The Moongate (Asian cuisine), Habaneros (Seafood cuisine), Lorenzo's (Italian cuisine), Chevy's (American cuisine), and Tradewinds (Grill/Bbq cuisine).
Which payment methods are supported by Hyatt Ziva Cancun?
Hyatt Ziva Cancun accepts various payment methods including Mastercard, Visa, JCB, and American Express. Additionally, cash payments are also accepted at the hotel.
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