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9

666 reviews

Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Hyatt Ziva Cancun

Welcome to the Hyatt Ziva Cancun, a luxurious 5-star resort located in the vibrant city of Cancun, Mexico. With its stunning beachfront location on Blvd. Kukulcan, the resort offers breathtaking ocean views and is just 7.2mi from the city center.

Indulge in the ultimate relaxation with a minimum price starting from $488. The resort boasts an impressive array of amenities, including a spa offering wellness packages, a free outdoor swimming pool, and a kids' pool. For the adventurous, there are water sports facilities on site, while those seeking a more laid-back experience can enjoy the steam room and hot tub. With free Wi-Fi available throughout the resort, staying connected has never been easier.

Guests rave about their experiences at the Hyatt Ziva Cancun, with 666 reviews highlighting the exceptional service and luxurious accommodations. The resort offers a variety of dining options, including a bar and restaurant, as well as room service. Take advantage of the free shuttle service to explore the surrounding area, or simply relax on the sun deck or terrace. Families will appreciate the kids' club and kid-friendly buffet, making this resort the perfect destination for an unforgettable family vacation.

Immerse yourself in luxury and relaxation at the Hyatt Ziva Cancun. Book your stay today and experience the magic of Cancun for yourself.

When it comes to relaxation and sun-soaked fun, the Hyatt Ziva Cancun leaves no stone unturned. Dive into one of the resort's two stunning outdoor pools. The first pool guarantees a serene atmosphere with breathtaking ocean views exclusively for adults, while the second pool is the perfect place for the little ones to splash around and have a blast. Both pools are available year-round, so no matter when you visit, you can take a refreshing dip or simply lounge by the water, soaking up the sun and enjoying the panoramic vistas.

Indulge your taste buds at one of the many remarkable restaurants on-site. Le Bastille offers a romantic ambiance ideal for a special evening, where you can savor the flavors of French cuisine. Alternatively, El Mercado serves up a delightful array of international dishes, while The Moongate brings the exotic flavors of Asia to your plate. For seafood lovers, Habaneros offers a tantalizing seafood menu. But the culinary adventure doesn't stop there! Casa Cafe, Lorenzo's, Chevy's, and Tradewinds complete the dining options, ensuring that you have a wide variety of cuisines to choose from during your stay.

At the Hyatt Ziva Cancun, convenience and flexibility are key. Cash is accepted as a form of payment, and major credit cards, including Mastercard, Visa, JCB, and American Express, are also welcome. This makes settling the bill a breeze, allowing you to focus on enjoying your stay without any hassle. So, whether you prefer to pay in cash or with your credit card, rest assured that the resort has you covered.

Embark on an unforgettable vacation at the Hyatt Ziva Cancun and experience the perfect blend of luxury, relaxation, and culinary delights. Whether you're soaking up the sun by the pool, indulging in a romantic dinner, or simply unwinding in your spacious and comfortable room, this resort has everything you need for an unforgettable escape. Book your stay today and let the magic of Cancun sweep you off your feet.

Closest airports

Cancún International Airport

11mi

Cozumel International Airport

44.5mi

Most popular amenities

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Water sports facilities on site

Steam room

Beach

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Garden

View

Free toiletries

Balcony

Rooms

Show 7 photos

Swim Up Master, Oceanfront

1 King Size Bed

695 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools. Adults only room.

Show 7 photos

Master Swim Up Oceanfront, King

1 King Size Bed

695 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools. Adults only room.

Show 7 photos

Turquoize Master, King, Oceanfront

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

x3

More details

695 sq. ft. (65 sq. m.)

Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS balcony with a private hot tub and seating section (oversized balconies available upon request) . Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower..

Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.

Amenities:

  • Direct Caribbean Sea views

  • Private balcony with hot tub

  • Private VIP check-in and reception area

  • Private transfers from Cancun Airport (4 night minimum)

  • Private access to rooftop infinity pool and Punta Vista bar

  • Priority seating at Tradewinds Restaurant

  • Private elevator with exclusive direct access to Zen Spa

  • Full privileges at nearby adults-only Hyatt Zilara Cancun, by coordinating with your concierge

  • Adults-only tower, all guests are 18+

  • King-size bed and sitting area

  • In-room tablets to order room service or reach your butler

  • Complimentary mini bar

  • Floor-to-ceiling windows that open and close, including blackout drapes

  • Individual air conditioning and heat control

  • Iron and ironing board

  • Laptop-size in-room safe

  • Charging station and dataport

  • Satellite flat screen HDTV and bluetooth speaker

  • Cordless phone and alarm clock radio

  • Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

  • Robe and slippers

  • Rollaway bed and 24-hour room service at your request

  • Room sleeps 3 guests

Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.

King Room with Sofa Bed - Swim Up in Hyatt Ziva Cancun

Show 6 photos

Swim Up, King, Sofa Bed

1 King Size Bed

1 Sofa Bed

475 sqft

Private Bathroom

Balcony

Terrace

View

x4

+

x3

More details

Swim Up King (with Sofa Bed) is 474 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus a sofa bed.

King Room with Sofa Bed and Ocean View in Hyatt Ziva Cancun

Show 6 photos

King Room, Ocean View, Sofa Bed

1 King Size Bed

475 sqft

Ocean view

Private Bathroom

Balcony

Terrace

x4

+

x3

More details

483 sq. ft. (45 sq. m.)

Magnificent ocean views from the private balcony are a highlight of these lavish accommodations. King rooms are equipped with queen size sofa bed.

  • Sitting area

  • Private balcony

  • Complimentary mini bar

  • Floor-to-ceiling windows that open with blackout drapes

  • Individual air conditioning and heat control

  • Iron and ironing board

  • Laptop-size in-room safe

  • Dataport

  • Satellite flat screen HDTV

  • Bluetooth speaker and charging station

  • Cordless phone and alarm clock radio

  • Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

  • Plush Robe and slippers

  • Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.

Show 6 photos

King Room

1 King Size Bed

1 Sofa Bed

475 sqft

Balcony

Room service

+

More details

King Size Bed is 474 square feet and includes a king-size bed 150-183 width plus a sofa bed.

Show 5 photos

Swim Up, 2 Queen

2 Queen Size Beds

475 sqft

Balcony

Wifi

Swimming pool

Minibar

x4

+

x3

More details

Swim Up Double is 474 square feet and includes either a double bed 131-150 width or 2 queen-size beds 150-154 width.

Double Room with Resort View in Hyatt Ziva Cancun

Show 5 photos

Double Room, Resort View

2 Double Beds

485 sqft

Private Bathroom

Balcony

Terrace

View

x4

+

x3

More details

Indulge in a spacious 484 sqft Quadruple Double Room with Resort View, ideal for 4 adults and 3 children, featuring a private balcony, minibar, flat-screen TV, and luxurious amenities such as free toiletries and a tea/coffee maker.

Master King Room with Sofa Bed and View in Hyatt Ziva Cancun

Show 5 photos

Master, View, Sofa Bed

1 King Size Bed

1 Sofa Bed

605 sqft

Private Bathroom

Balcony

Terrace

View

+

More details

This room features hand crafted furnishings and picturesque views of the blue sea. The spa-like bathrooms comes with a rainfall shower, there is a turn-down service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and infinity pools.

Double Room with Ocean View in Hyatt Ziva Cancun

Show 5 photos

Double Room, Ocean View

1 Double Bed

485 sqft

Ocean view

Private Bathroom

Balcony

Terrace

x6

+

x3

More details

Indulge in a spacious Quadruple Double Room with a captivating Ocean View, perfect for 4 adults and 3 children. Enjoy the private bathroom, balcony, and featured amenities like a minibar, flat-screen TV, and air conditioning for a comfortable stay by the sea.

Show 5 photos

Master, King, Dolphin View, Sofa Bed

1 King Size Bed

1 Sofa Bed

590 sqft

Balcony

Free wifi

Minibar

Flat-screen TV

+

More details

598 sq. ft. (56 sq. m.)

Spacious and comfortable, these rooms feature a private balcony and scenic views overlooking the dolphin pool. King rooms are equipped with queen size sofa bed.

  • Sitting area

  • Dolphin habitat view

  • Complimentary mini bar

  • Private balcony

  • Floor-to-ceiling windows that open with blackout drapes

  • Individual air conditioning and heat control

  • Iron and ironing board

  • Laptop-size in-room safe

  • Charging station and dataport

  • Separate workspace with desk and conference call capabilities

  • Satellite flat screen HDTV and bluetooth speaker

  • Cordless phone

  • Alarm clock radio

  • Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

  • Plush Robe and slippers

  • Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservations are 100% non-refundable. No exceptions will be made. This note overrides the cancellation policy established on the confirmation letter. Travel periods are as follows: December 22, 2017 through January 1, 2018; February 15th, 2018 through February 17th, 2018; March 26th 2018 through April 1, 2018.

Club King Room - Oceanfront in Hyatt Ziva Cancun

Show 4 photos

Club, King, Oceanfront

1 King Size Bed

465 sqft

Ocean view

Private Bathroom

Balcony

Terrace

x3

+

More details

Welcome to our Club King Room - Oceanfront, a spacious and stylish triple room with breathtaking ocean views from your private balcony. Enjoy a comfortable King size bed, modern amenities, and a tranquil atmosphere for the perfect escape by the sea.

Guest reviews

9

666 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Vijeta

10

February 2023

Everything. Fantastic value for money for sure. Loved the pool and the beach area v well maintained. Would return for sure.

🇲🇽

Grace

9.1

December 2021

We traveled with a baby and the resort is big enough to be fun, but everything is close enough that it made walking with a stroller so easy. The dinners were great, the beach is beautiful, the pools (with and without shade) were fantastic, our baby loved seeing the dolphins. The rooms are perfect, with great beds and shower. Room service is included and very fast.

The daytime events at the pool (for example bingo) are way too loud (so much screaming for only 10 people playing), if you can book the rooms that are facing the ocean (not the dolphin pool) you can avoid this noise, at night the noisy side also faces the outdoor "theater" area so it is loud until around 9-10 PM when the events end (which many people won't mind but with a baby, it wasn't great). The spa is very pricey even though the experience is great. The A/C is very cold in the rooms, we tried every setting and it was still super cold.

🇮🇱

Meir

10

September 2023

We were staying there as part of our long vacation in Mexico, to have a last stop of relaxation and we definitely got what we needed. The hotel provides lot of food, drinks and sweets, the restaurants are well designed and it felt you were sitting in a high class restaurants. Excellent service, they are paying extra attention to your comfort and satisfaction. It was very nice to see the dolphins swimming and playing along the day. The hotel has 2 beaches were you can enjoy the amazing colored water.

🇻🇳

Hang

9.1

August 2023

The food was nice. The Italian restaurant and the French restaurant were great. The two swimming pools gave the guests a choice so if one was too crowded you can go to the other. The beach was a mixed bag (actually they have two separate beaches but they were both invaded by seaweeds.

The beach was not the best beach to swim in but it was not the resort's fault. It was due to the seasonal seaweed invasion.

🇺🇸

April

8.2

June 2023

Pools were great, staff were very friendly and accommodating, shows were nice, restaurants were good, rooms were spacious and resort was kept very clean. Smaller pool area was very nice and bar was better than main pool.

Elevators had no air flow, housekeeping occurred very late in the day but was efficient. A lobby bar would be nice.

🇳🇬

Olaide

10

August 2023

We really like the hospitality, the ambiance, amazing staff and the location. The Yoga staff and zumba staff was so kind to my wife. I really like Adolfo in the Golf simulator, extremely kind guy. He gave me a card for my birthday

Can’t think of anything that I don’t like

🇺🇸

Maggie

10

January 2022

I have to say it's the best all-inclusive Hotel I have ever experienced. Very good food with so many different varieties. I like the bed, supportive and comfortable. We really appreciate the efforts that the staff has made during our stay. They always kindly help us with whatever we need and are always self-restricted with Covide discipline. They carefully clean the beach and provide a great environment for the guests. They arrange all kinds of activities to enrich our life there. We have spent an unforgettable new year in Hyatte Ziva. We want to say thank you Hyatte Ziva!

🇬🇧

Luke

9.1

March 2022

It was probably never the best idea to go to a resort as a solo digital nomad traveller but I did still have a great time at Ziva. I was very impressed with the range of facilities. It felt like being in a large mall with every possible need being handled. The buffet restaurant was consistently very impressive with a wide range of choice, attentive staff and plenty of space. The fitness centre was fantastic with all the machines, racks, free weights you could possibly need. Got in a seriously good workout :). I checked out some of the entertainment and it was fun (albeit a little pricey). Bed was very comfortable and the room was a good size. Staff were very friendly and helpful at all times.

Wifi was slow / a bit hit or miss sometimes. If you need to go to bed early for a tour the next day or something then I highly recommend earplugs as the entertainment is quite loud

🇺🇸

Michele

10

April 2022

The friendly staff goes above and beyond to make sure you have an awesome experience. The hotel provides a nice variety of food choices and the staff does a great job providing nightly entertainment. Daytime pool activities and entertainment were great. Amazing trip!!!

The bottled water was never really cold. I’ll bring an insulated cup and ask for a cup of ice on my next trip.

🇺🇸

Maria

10

July 2023

Amazing hotel with great food! We especially loved the fish restaurant on the beach!!!!! The best!!! The rooms were not too big but they were comfortable…

Rooms were on the smaller side, and not enough entertainment during the day for both adults and kids. The shows at night were ok.

Points of Interest Around Hyatt Ziva Cancun

Attractions

Mandala Cancun Nightclub

0.2mi

La Isla Shopping Village

2.1mi

Cancun Hotel Zone (Avenida Kukulkan)

2.6mi

Jolly Roger Pirate Ship

3mi

Cancun Scenic Tower (Torre Escénica)

3.1mi

Isla Mujeres

5.1mi

Kin Ha Water Park (Balneario Kin Ha)

5.4mi

Palapas Park (Parque Las Palapas)

5.8mi

Cenote Nohoch Nah Chich

6mi

Playa Norte (North Beach)

8.6mi

Ventura Park

8.9mi

Xoximilco Cancun

12.2mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

21.7mi

Contoy Island (Isla Contoy)

25.7mi

Selvatica

28mi

Restaurants

Le Bastille

Cuisines

  • French

Ambiances

  • Romantic

El Mercado

Cuisines

  • International

The Moongate

Cuisines

  • Asian

Habaneros

Cuisines

  • Seafood

Lorenzo's

Cuisines

  • Italian

Chevy's

Cuisines

  • American

Tradewinds

Cuisines

  • GrillBbq

Pools

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Hyatt Ziva Cancun

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Water sports facilities on site

Steam room

Beach

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Garden

View

Free toiletries

Balcony

Stay rules - Hyatt Ziva Cancun

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hyatt Ziva Cancun

What are the check-in and check-out times at Hyatt Ziva Cancun?

Your reservation at Hyatt Ziva Cancun specifies a check-in timeframe of 03:00 PM to 10:00 PM, and a check-out deadline of 12:00 PM.

Can guests park for free at Hyatt Ziva Cancun?

Yes, the Hyatt Ziva Cancun hotel does provide parking for its guests. Parking is free of charge and available on site. Guests can use the public parking facilities without needing to make a reservation.

What are the rates at Hyatt Ziva Cancun?

Rates at Hyatt Ziva Cancun commence from $488. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

Which room categories can I book at Hyatt Ziva Cancun?

The Hyatt Ziva Cancun offers a variety of room types with oceanfront or resort views. The rooms range in size from 463 sqft to 1087 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating up to 4 adults and 3 children, while others can accommodate up to 3 adults and 1 child. The bed sizes include king size beds, with some rooms also offering a sofa bed.

Where can guests find entertainment in Hyatt Ziva Cancun?

Guests at Hyatt Ziva Cancun can spend their time enjoying the various leisure amenities available at the hotel. They can relax and rejuvenate at the spa, which offers wellness packages and a range of treatments such as full-body massages, facials, and body wraps. For those looking to soak up the sun and enjoy the beach, the hotel is conveniently located beachfront with beach umbrellas and chairs/loungers provided. The outdoor swimming pool is available for both adults and kids, with separate pools catering to each group. Other recreational options include water sports facilities, tennis court, ping-pong, pool table, and a playground for the kids.

Guests can also dine at the numerous restaurants on site, offering a variety of cuisines such as French, International, Asian, Seafood, Italian, American, and Grill/BBQ. With these amenities, guests will have plenty of activities and dining options to keep them entertained during their stay at the hotel.

Does Hyatt Ziva Cancun feature a pool area?

The hotel has two pools. Pool 1 is available all year round and is located outdoors. It is restricted to adults only and offers a view. Pool 2 is also available all year round and is located outdoors. It is restricted to kids only and also offers a view.

Does Hyatt Ziva Cancun have on-site restaurants?

Yes, the hotel has multiple on-site restaurants. They include Le Bastille (French cuisine), El Mercado (International cuisine), The Moongate (Asian cuisine), Habaneros (Seafood cuisine), Lorenzo's (Italian cuisine), Chevy's (American cuisine), and Tradewinds (Grill/Bbq cuisine).

Which payment methods are supported by Hyatt Ziva Cancun?

Hyatt Ziva Cancun accepts various payment methods including Mastercard, Visa, JCB, and American Express. Additionally, cash payments are also accepted at the hotel.