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7.4

1,853 reviews

Krystal Grand Cancun

Krystal Grand Cancun

Boulevard Kukulkan Km 8.5, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Krystal Grand Cancun

Welcome to the luxurious Krystal Grand Cancun, your ultimate beachfront getaway where fun meets relaxation in the heart of Mexico! Nestled along the stunning Boulevard Kukulkan at Km 8.5, this 5-star resort not only tempts you with crystal-clear waters and white sandy beaches but also promises a delightful experience that even your taste buds will rave about—with breakfasts included starting from just $196 a night! Whether you're a solo traveler, a couple on a romantic retreat, or a family ready for an adventure, this vibrant paradise has something for everyone!

Dive into a world of amenities designed to spoil you silly! Enjoy a rejuvenating day at the spa with exclusive wellness packages, while your kids unleash their energy at the free kids' club. Spend your afternoon lounging in the outdoor pool, soaking up the sun on the terrace, or exploring the ocean with additional snorkeling adventures. With over 1853 glowing reviews, travelers can't stop praising the breathtaking ocean views, exceptional service, and delightful live performances that bring the evenings to life. You’ll find everything from water sports facilities to a sauna, ensuring your every whim is catered to!

When it's time to fuel up, savor sumptuous meals at the onsite restaurant or indulge in room service while enjoying your balcony views. With free WiFi to keep you connected, and private parking for convenience, every detail has been crafted for your ultimate comfort. So pack your swimsuit and sunscreen—at Krystal Grand Cancun, adventure is just outside your door, and relaxation is waiting at the wave’s edge!

At Krystal Grand Cancun, pool time is an adventure all its own! With two enchanting outdoor pools, each offering its own unique charm, you can swim like a fish or simply float while soaking up the glorious sun. Imagine splashing about in the heated pool with a stunning view of the ocean, or if you’re traveling with little ones, the dedicated kids-only pool is where imaginations run wild! Poolside lounges invite you to kick back and relax after a refreshing dip, cocktail in hand — it’s the golden hour every hour when you’re here.

Dining at this paradise is a flavor journey that spans across cultures! The resort’s restaurants serve up an enticing array of dishes just waiting to titillate your taste buds. From the traditional Mexican spices at Restaurant O to the sizzling delights at The Grill, every dining experience is carefully crafted to create lasting culinary memories. If you're in the mood for love, whisk your partner away to Risotto for a romantic dinner under the stars, while the Lounge and Terrace sets the stage for an upscale cocktail night. Craving something a bit more exotic? Dig into the culinary wonders of Ayamí, offering an impressive lineup of Asian-inspired dishes. The Beach Bar and Grill is perfect for soaking up the sun while enjoying casual snacks that pair well with the sound of waves!

As the day winds down, don’t miss out on the enchanting live performances that light up the evenings. After a full day of adventures, gather with fellow travelers or reconnect with your loved ones over a nightcap as the vibrant ambiance carries you into the magical Cancun nightlife! So what are you waiting for? Adventure, relaxation, and mouthwatering cuisine await you at Krystal Grand Cancun—where every moment is designed to make your vacation truly unforgettable!

Closest airports

Cancún International Airport

11mi

Cozumel International Airport

44.5mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Spa tub

Beach

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Picnic area

Garden

Bathtub

Free toiletries

Balcony

Soundproof

Rooms

Superior King Room in Krystal Grand Cancun

Show 7 photos

Superior, King

1 Double Bed

475 sqft

Ocean view

City view

Private Bathroom

Balcony

x4

+

x3

More details

Experience a luxurious stay in our Superior King Room, offering stunning ocean and city views from your private balcony. Indulge in comfort with a spacious room, modern amenities, and a plush double bed, making it perfect for a relaxing getaway for two.

Superior Double Room Ocean Front  in Krystal Grand Cancun

Show 6 photos

Superior, 2 Double, Oceanfront

2 Double Beds

475 sqft

Ocean view

City view

Private Bathroom

Balcony

+

More details

Experience luxury and breathtaking views in our Superior Double Room Ocean Front. This spacious 474 sqft room features two comfortable double beds, a private balcony, and all the amenities you need for a memorable stay, including an ocean view, flat-screen TV, and air conditioning.

Altitude Corner Suite Partial Ocean View in Krystal Grand Cancun

Show 5 photos

Altitude Corner Suite, King, Partial Ocean View

1 King Size Bed

605 sqft

Ocean view

Private Bathroom

Balcony

Minibar

More details

Welcome to the Altitude Corner Suite Partial Ocean View, a spacious 603 sqft suite with a breathtaking view of the ocean from your private balcony. Enjoy the comfort and luxury of a King size bed, a minibar, a coffee machine, a flat-screen TV, and other convenient amenities such as an executive lounge access and an ocean view.

Altitude Master Suite Ocean Front in Krystal Grand Cancun

Show 5 photos

Altitude Master Suite Oceanfront, King

1 King Size Bed

1 Sofa Bed

1055 sqft

Ocean view

Hot tub

Spa tub

Private Bathroom

x3

More details

Indulge in luxury at the Altitude Master Suite Ocean Front, a spacious 1055 sqft suite with stunning ocean views. Relax in the hot tub or soak in the spa tub on your private balcony, and enjoy a comfortable night's sleep in the king size bed.

Altitude Corner Suite Ocean Front in Krystal Grand Cancun

Show 4 photos

Altitude Corner Suite, Oceanfront

1 King Size Bed

605 sqft

Ocean view

Private Bathroom

Balcony

Minibar

+

More details

The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as sea views. The unit has 1 bed.

Altitude Suite 1 King Bed in Krystal Grand Cancun

Show 4 photos

Altitude Suite, King

1 King Size Bed

50 sqft

City view

Private Bathroom

Balcony

Minibar

+

More details

Experience ultimate luxury and breathtaking city views in our Altitude Suite. Unwind in the spacious 549 sqft suite, equipped with a private balcony, comfortable king-size bed, and top-notch amenities such as a minibar, coffee machine, and flat-screen TV. Enjoy a peaceful and smoke-free environment while indulging in the comfort and sophistication of our suite.

Presidential Suite Ocean Front in Krystal Grand Cancun

Show 4 photos

Presidential Suite, Oceanfront

1 King Size Bed

1420 sqft

Ocean view

Hot tub

Spa tub

Private Bathroom

+

More details

This suite features a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, executive lounge access, a coffee machine as well as sea views. The unit has 1 bed.

Standard Room 1 King Bed in Krystal Grand Cancun

Show 4 photos

Standard, King

1 King Size Bed

45 sqft

City view

Private Bathroom

Balcony

Minibar

+

x3

More details

Experience luxury and comfort in our spacious Standard Room, equipped with a king size bed, a private bathroom, and a balcony with a breathtaking city view. Enjoy amenities such as a minibar, coffee machine, and flat-screen TV, for a truly unforgettable stay.

Altitude Suite 2 Double Beds in Krystal Grand Cancun

Show 4 photos

Altitude Suite, 2 Double

2 Double Beds

50 sqft

City view

Private Bathroom

Balcony

Minibar

+

More details

Experience luxury and comfort in our Altitude Suite with 2 double beds, boasting a spacious 538 sqft of living space. Enjoy stunning city views from your private balcony, unwind with a minibar and coffee machine, and indulge in our featured amenities including a flat-screen TV, air conditioning, and more. Accommodating up to 3 adults and 2 children, this suite is perfect for a memorable stay.

Standard Room 2 Double Beds with Partial Ocean View  in Krystal Grand Cancun

Show 4 photos

Room - 2 Double, Partial Ocean View

2 Double Beds

475 sqft

Ocean view

Private Bathroom

Balcony

Minibar

x3

+

x3

More details

Experience the relaxation you've been craving in our spacious Standard Room with Partial Ocean View, featuring two comfortable double beds, a private bathroom with free toiletries, and a balcony where you can enjoy the refreshing ocean breeze. With amenities like a minibar, flat-screen TV, and air conditioning, your stay is bound to be comfortable and enjoyable.

Altitude Corner Suite Ocean Front in Krystal Grand Cancun

Show 4 photos

Altitude Corner Suite Oceanfront, King

1 King Size Bed

605 sqft

Ocean view

Private Bathroom

Balcony

Minibar

More details

Welcome to our Altitude Corner Suite Ocean Front, a spacious 603 sqft suite with a stunning ocean view, private balcony, and luxurious amenities including a minibar, flat-screen TV, and air conditioning. Relax in comfort and style in our king size bed and enjoy the soundproof and peaceful atmosphere.

Standard Room 1 King Bed with Partial Ocean View in Krystal Grand Cancun

Show 4 photos

King Room, Partial Ocean View

1 King Size Bed

475 sqft

Ocean view

Private Bathroom

Balcony

Minibar

+

More details

Relax and indulge in our stylishly decorated Standard Room with a king-size bed, boasting a generous 474 sqft of space. Enjoy partial ocean views from your private balcony, and take advantage of our featured amenities including a minibar, coffee machine, and flat-screen TV.

Guest reviews

7.4

1,853 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇱

Wasabi1814

8.2

June 2023

I liked the hotel and the location, but there is a ton of noise coming from the clubs about 500 meters away. They start at noon and continue until 3 am. So weather you are at the beach or in your room, the base is continuously. Had a city view room, but you can still see a bit of the ocean. It was very clean and spacious. Sometimes it had a weird smell. You can walk to all kinds of restaurants and the supermarket is nearby. The breakfast and dinner buffet are very good. Only had dinner once so not sure if it changes. They clean the beach every day from seaweed, but sometimes mother nature makes it hard for them to clean. Hotel has entertainment most nights.

Noise from the clubs. People bringing speakers to the beach mixing their music with music from the hotel and the clubs, so you just have Noise instead of music. Weird smell in the room

🇷🇺

Igor

9.1

October 2022

We are experienced travelers - and we have something to compare. one of the big pluses of this hotel is the attention to the "little things": excellent expensive memory foam mattresses on the beds and good linen (good sleep is the most important aspect of the trip), a new convenient and understandable climate control setting in the room, daily unobtrusive cleaning and linen change , even the shaving mirror in the bathroom is not fogging, it is extremely convenient (I think no one likes it when the mirror sweats and you can’t see anything in it), a lot of delicious quality food and drinks in the restaurants and bars of the hotel, a huge and main plus is a great beach closed from big waves breakwater (ideal with children), excellent friendly and hard-working staff.

Of the small and easily eliminated shortcomings: you can increase the number of umbrellas on the beach - the area of ​​\u200b\u200bthe beach area allows, sometimes all the umbrellas were occupied, then: some kind of overly weak shower at the exit from the beach to wash off sand and sea water, for some reason there is no convenient ramp for children and wheelchairs at the main entrance to the hotel, when cleaning the rooms, it is worth pouring the usual blockage solvent into the bathroom sink (since sometimes the water left very badly), sometimes there was also a little garbage on the beach under the sunbeds under the umbrellas (it’s sometimes worth cleaning up with a rake there, apparently not just noticed this garbage).

🇺🇸

Nataliya

8.2

January 2022

The location is great. The hotel is walking distance to downtown with clubs restaurants and stores. It is a pleasant 5-10 min walk. We stayed in the Altitude tower which is new, spacious and has good elevators. The view from the balcony is breathtaking. The sound of music from outside was an added bonus and created fun atmosphere. The staff was friendly. Altitude tower guests get to use the infinity pool. We did not use the other pools. The beach area was nice and there were less waves than other beaches since there is rock barrier on the left (we swam up to the rocks to look at cute tropical fish) . There was one day though when the waves were strong, So it depends on the day. The water is clear and turquoise color, awesome! We did not get all-inclusive option because we wanted to visit Xcaret and do other day trips. There are a few restaurants on the property and the food was good. Breakfast buffet was also good, but Altitude tower has room service also (not part of all-inclusive).

The wait time to be seated at the restaurants was long. You need to make a reservation, or, if there is availability, get a pager and wait, and still not know if/when you will get seated. It is hard to get a beach chair as they were all reserved by the time we got there. We traveled during Christmas/NY, so it may be different at other times. We just sat on the towels on the beach. Also, something was wrong with the bathroom ventilation in our hotel room.

🇺🇸

Nicole

8.2

April 2023

Loved the staff and the resort was beautiful. The food was great.

They had 4 elevators and one was broke. It took forever at times to get it and then it would go down instead of up and we stayed on the 10th fl. It was also so hot in the building until you got to your room.

🇺🇸

Adriana

8.2

December 2021

The facilities and room were amazing with a wonderful view of the strip with a beautiful ocean view.

the uncomfortable sales "presentation" you are pushed to participate in. All I want is a vacation, not another work type setting or hard sales situation. This made passing this desk area uncomfortable. What the staff should do is inform people of the activities and things to do at the hotel instead of focusing on the sale. If the hotel wasnt so lovely I would rate this a 0!

🇺🇸

Sevgi

9.1

January 2022

Location, the beach is the best. Set up at the beach and service is excellent. Ocean front room at the Altitude tower was very comfortable and wonderful. People at the check in desk were very nice and accommodating.

We had breakfast only reservation. There was coffee in the room the first day. Then, all the coffee makings and cups were removed . They wanted to charge for instant coffee you can make in the room. This is irritating and poor good will. Even inexpensive motels have complimentary, make in room coffee. Price we paid to stay there was not cheap. All inclusive does not work for us since we are not big drinkers.

🇺🇸

Liam

8.5

April 2022

The cleaning staff missed things or rather cleaned around things, I work in the service industry and feel like just a few tweaks in how staff look for dirt can really make a huge difference. Also the staff at the gates at night were pretty rude to us although we were guests there. So probably would find a different hotel next time.

🇩🇰

Eric

9.1

June 2021

This is a really nice place. I am sure the low crowds have something to do with the positive vibe. The pools are nice, and the beach access is fantastic. The a-la carte restaurant is the best food place in the hotel. Great quesadillas. Check in was above average. We had Ocean View room and it didn't disappoint. Place was safe. Fee covid testing on site was fast, results in 10 minutes. Excellent breakfast. Room was quite. Great balcony.

You have to fight for anything extra. The reception will turn down any special requests and they make no effort to accommodate any special requests. They were kind of rude at times, and speak very fast. The whole time at this place no one ever asked if we wanted to do anything extra. We had to venture and seek some concierges on our own.. (those were great when we found them). Not all the elevators worked, so with limited capacity, the wait was long at times. Restaurant quality not so great. Very small portions.

🇦🇪

Jyotsna

9.1

June 2022

The hotel is in a prime location next to the bustling nightlife of Cancun. A quick walk across to the local supermarket to get supplies and even some affordable souvenir shopping. Access to the beach is fantastic, and our room in the Altitude tower had a magnificent view of the entire bay. Really worth spending a little extra on the ocean view rooms. Despite other reviewer comments, I did not get ambushed by any 'timeshare' salesmen. The concierge is really helpful, we got all our taxis on time to go downtown or take a cab to the airport ( no need for any prebooking the shuttle service. There is a round the clock service to assist with the booking and management of tours as well so no need to step out even for that. The breakfast is fantastic with a delicious spread of Mexican and continental delicacies. Sadly, our stay was indoors due to Hurricane Agatha, but as we had chosen not to do the all-inclusive, we were able to explore the city more. We were not able to check out the daily entertainment shows that are held at the in-house restaurants, thus. The staff were all friendly and helpful. Definitely well worth checking into the Kristal Grand! Thank you for making it memorable!

I do feel the Wellness Spa was overpriced ( but they all are!) The showers also were a tad slow to drain and the fact that we have to pay for bottled water 40 pesos per day if we use it. Drinking water should be freely available considering we are paying a premium for ocean view rooms or any room for that matter!

🇺🇸

Janet

8.2

June 2021

Good price , nice room modern and perfect view of ocean and pool. Stand up shower rather then tub which i prefer.A perfect size resort and good size beach. This is a older hotel I remember the beautiful surrounding views now its surrounded-by monster hotels with tiny beaches. There are 3 adult pools 1 baby pool. Good size pools , Im all about the beach! Best ceviche at the pool bar and and not overpriced. We stayed 4 night and spent most of out time at the hotel pool and beach.

Not crowed but not enough staff for pool dinning. The ceviche was amazing but one afternoon I couldn’t order a thing.. we did mostly room service pizza was soggy not enough selection on the menu. The staff was wonderful but when I asked wear I could get a covid test a staff member kept pushing to get a massage. That was annoying! Seaweed seaweed everywhere!! One day the ocean was black with seaweed so we went to playa Langosta. The water is usually crystal clear bit it was a pretty green when the seaweed cleared.The hotel is blocks from a row of sleazy night clubs but I am mentioning things that the hotel has no control of . I miss the old Cancun with fewer hotels and lovely walks .

Points of Interest Around Krystal Grand Cancun

Attractions

Mandala Cancun Nightclub

0.3mi

La Isla Shopping Village

2.1mi

Cancun Hotel Zone (Avenida Kukulkan)

2.6mi

Jolly Roger Pirate Ship

3mi

Cancun Scenic Tower (Torre Escénica)

3.1mi

Isla Mujeres

5.2mi

Kin Ha Water Park (Balneario Kin Ha)

5.4mi

Palapas Park (Parque Las Palapas)

5.8mi

Cenote Nohoch Nah Chich

6mi

Playa Norte (North Beach)

8.7mi

Ventura Park

8.9mi

Xoximilco Cancun

12.2mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

21.7mi

Contoy Island (Isla Contoy)

25.7mi

Selvatica

28mi

Restaurants

Restaurant O

Cuisines

  • Mexican
  • Tex-Mex
  • Local
  • International
  • Latin American

Ambiances

  • Family Friendly

The Grill

Ambiances

  • Family Friendly

Lounge and Terrace

Cuisines

  • American

Ambiances

  • Modern

Risotto

Cuisines

  • Italian

Ambiances

  • Romantic

Ayamí

Cuisines

  • Chinese
  • Indian
  • Japanese
  • Asian

Ambiances

  • Modern

Beach bar and grill

Cuisines

  • International

Pools

Location

  • Outdoor

Features

  • Heated
  • With view

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • With view

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Krystal Grand Cancun

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Spa tub

Beach

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Picnic area

Garden

Bathtub

Free toiletries

Balcony

Soundproof

Stay rules - Krystal Grand Cancun

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Krystal Grand Cancun

When are the check-in and check-out times for Krystal Grand Cancun?

When you book a stay at Krystal Grand Cancun, you can access your room from 03:00 PM and should leave by 12:00 PM.

Does Krystal Grand Cancun offer complimentary parking?

Yes, there is parking available at Krystal Grand Cancun. The hotel provides free private on-site parking, and no reservation is required.

How much does a stay at Krystal Grand Cancun cost?

The base price for Krystal Grand Cancun starts at $196. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What are the room types available at Krystal Grand Cancun?

The Krystal Grand Cancun hotel offers a variety of rooms, including Superior King Rooms, Altitude Suites, Standard Rooms, and Deluxe Ocean Front Rooms. The rooms range in size from 474 sqft to 1421 sqft, with bed options including Double beds, King size beds, and a Sofa bed in the Altitude Master Suite. All rooms are non-smoking. Accommodations range from 2 adults with no children to 3 adults and 2 children.

What are the main attractions at Krystal Grand Cancun?

At Krystal Grand Cancun, guests can make the most of their time by indulging in the hotel's leisure amenities. They can relax and rejuvenate at the onsite spa which offers wellness packages, body wraps, facial treatments, massages, and more. The hotel's beachfront location provides a perfect spot for guests to enjoy the beach, sunbathe, or participate in water sports like snorkeling, diving, and windsurfing.

For families, there is an outdoor swimming pool as well as a separate kids' pool. The pools are available all year round and the kids' pool is exclusively for children. Both pools offer a great view and one of them is also heated.

When it comes to dining options, the hotel has a variety of restaurants to cater to different tastes. Guests can enjoy Mexican, TexMex, local, international, and Latin American cuisines at Restaurant O, American cuisine at Lounge and Terrace, Italian cuisine at Risotto, and Chinese, Indian, Japanese, and Asian cuisines at Ayamí. There is also a beach bar and grill serving international cuisine.

Is there a swimming pool at Krystal Grand Cancun?

The Krystal Grand Cancun hotel has two pools. Pool 1 is outdoors, heated, and offers a view. Pool 2 is also outdoors but has age restrictions and is specifically for kids only. Both pools are available all year round.

Are there restaurants located within Krystal Grand Cancun?

Yes, the Krystal Grand Cancun hotel has multiple restaurants on site. The restaurants available include Restaurant O, The Grill, Lounge and Terrace, Risotto, Ayamí, and Beach bar and grill. The cuisines offered vary from Mexican, TexMex, and local dishes to international, Latin American, Italian, Chinese, Indian, Japanese, Asian, and American.

What methods of payment does Krystal Grand Cancun accept?

Krystal Grand Cancun accepts cash as a method of payment, along with American Express, Mastercard, and Visa.