/
7.9

487 reviews

Hotel Eleven by BFH

Hotel Eleven by BFH

Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven, Playa Del Carmen, 77720, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free wifi

Air conditioning

Terrace

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

View

Hotel Eleven by BFH

Welcome to Hotel Eleven by BFH, a delightful 3-star retreat nestled in the vibrant Playa del Carmen! Just a short 0.6mi from the bustling city center, this charming hotel is your gateway to the best that Quintana Roo has to offer. Whether you’re soaking up the sun by the outdoor swimming pool, enjoying a lazy afternoon on the terrace, or heading out to explore the colorful streets, you'll find that adventure is right at your doorstep.

Start your day with a tasty breakfast, then grab a beach chair and umbrella (both complimentary!) to lounge on the golden sands nearby. Guests rave about the friendly atmosphere and the thoughtful amenities, including free WiFi and air-conditioned rooms. Each space is designed for comfort, featuring extra-long beds, balconies to catch the sea breeze, and even a bidet for a little added luxury. With 487 reviews backing its charm, it's clear that guests walk away with smiles and memories aplenty!

At prices starting from just $58, Hotel Eleven offers an affordable yet unforgettable stay in this paradise. Located at Calle 20, 30 Avenida Norte Y Gonzalo Guerrero, it's the perfect spot to recharge after a day of fun and exploration. For those needing a lift, shuttle service and airport options are available, ensuring your travel experience is as seamless as can be. Come see why so many travelers have made this hotel their home away from home!

After a sun-kissed day on the beach, unwind with a refreshing dip in the outdoor pool, perfect for adults looking to relax in a serene setting. Picture yourself lounging with your favorite cocktail in hand, soaking in the stunning views while the gentle waves of the Caribbean lull you into relaxation. The poolside atmosphere is as inviting as it is exclusive—guests can truly savor a moment of tranquility away from the hustle and bustle of the city. With no kids splashing around, it's all about adult bliss as you soak up the sun and enjoy the good life.

When it’s time to pamper your taste buds, wake up to a delightful breakfast that energizes you for a day full of explorations. The breakfast spread is just the start—Playa del Carmen is a food lover's paradise! From local taco stands to high-end restaurants serving mouthwatering seafood, there’s a culinary adventure waiting for you just around the corner. Want to spice things up? Don’t forget to sample the region’s famous cuisine, filled with vibrant flavors and fresh ingredients. After all, what better way to experience Mexico than through its tantalizing dishes?

As the sun sets and the city lights dazzle, head out to experience the bustling nightlife that Playa del Carmen is known for. From lively beach clubs to laid-back bars, there's something to suit every mood. Take a romantic stroll along the shore, or dive into exciting dance floors featuring the hottest Latin beats. No matter your vibe, Hotel Eleven is the perfect home base for your adventures. With its unbeatable location and irresistible charm, you're in for a stay that promises not only comfort but also unforgettable memories that will bring you back again and again!

Closest airports

Cozumel International Airport

12.3mi

Cancún International Airport

30.6mi

Most popular amenities

Outdoor swimming pool

Free wifi

Air conditioning

Terrace

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

View

Extra long beds (> 6.5 ft)

Bidet

Bathtub

Balcony

Rooms

Deluxe King Room in Hotel Eleven by BFH

Show 11 photos

Deluxe King Room

1 Queen Size Bed

215 sqft

City view

Private Bathroom

Balcony

Bathtub

+

More details

Experience luxury in our Deluxe King Room, perfect for couples or small families with one child. Enjoy breathtaking city views from your private balcony, unwind in the bathtub, or relax on the terrace. Plus, with amenities like a minibar and flat-screen TV, you'll have everything you need for a comfortable stay.

Deluxe Quadruple Room in Hotel Eleven by BFH

Show 9 photos

Deluxe Quadruple Room

2 Double Beds

215 sqft

City view

Private Bathroom

Balcony

Bathtub

x4

+

x3

More details

Welcome to our Deluxe Quadruple Room, a spacious and comfortable haven perfect for families or groups of friends. Enjoy the breathtaking city view from your private balcony, unwind in the luxurious bathtub, and relax on the terrace. With amenities like a minibar, flat-screen TV, and air conditioning, your stay will be nothing short of exceptional.

Guest reviews

7.9

487 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇱

Yaniv

8.2

May 2022

We had a very comfortable room, huge king size bed, clean and quite newly furnished. Nice staff, had a place to fill water bottles. Location is 8 minutes walk from center Shower had very good water pressure and plenty of hot water. Amazing value for money

It was very difficult to find the place. Of some reason the booking app lead us to a different place. I suggest they would add a picture of the building front to booking. Anyway this hotel is at the corner of 20 calle and avenida 30 norte. WiFi was very bad. Housekeeping did not visit us.

🇵🇱

Arkadiusz

9.1

February 2023

At day of our arrive Hotel Eleven send message to me that They don't have a room for me and They transfered us to Attraction Hotel by BFH. Location was perfect, close to everything and quite during night. Room was clean , service was very very nice, good wifi. During first night we had not nice accident - someone wanted to enter to our room and at the end (after woke up us) They entered with help of receptionist. They left immidetly They realize we are in the room , I went out and ask what happend - I just got answer that it was "error of reservation system" . Without any apologize or just simple saying sorry. I don't want to reduce a note because of this accident because everything was really nice but it's worthy to mention.

Everything is up

🇺🇸

Edith

9.1

March 2023

Very good location, far enough from the busy and party streets but close enough to walk to the beach. Good breakfast (note, the breakfast is offered 4 blocks away) Great customer service from Florencia and cleaning ladies. Small pool but great to get refreshed after the walk from the beach.

The shower needs an update.

🇬🇧

Harrington

10

February 2023

Florence was fantastic perfect communication through out our stay from start to finish Spotless room good air conditioning rooftop pool great views. Free drinking water in reception Breakfast is just down road at a cafe ya hax market .Its fantastic good food and coffee refills staff again excellent. Location is 30th Ave/20 Perfect staff perfect stay highly recommended.

Nothing

🇬🇧

Ashley

10

August 2022

huge room, comfy bed and a nice hot shower. rooftop pool was really nice for a dip. great location, close to many restaurants: Nativo, El Fogón, Peace and Bowl and Cafe Choux Choux are all a short walk away. ADO Alterna is just round the corner and Mega is across the road if you need some supplies.

WiFi wasn’t great, but wasn’t a problem for me.

🇮🇱

Gal2

10

October 2022

It was great, the hotel is very clean, Rebeca at the front desk was so nice and did above and beyond to help us, Dalia and Lucia from housekeeping were great, the rooms are comfortable with a huge bed, And the pool in the roof is really nice.

We loved the location since it was a bit far from the noise and the crowd, but you had to walk around 5-10 min to get to the 5 avenue and the center.

🇫🇮

Ramslater1

10

September 2022

Very friendly receptionists, excellent value for money, good views from rooftop pool, local Yucatan shower gels were a nice bonus.

Wifi could be improved - this should be better soon as they are changing their provider.

🇬🇧

Charlotte

9.1

September 2023

Rooftop pool was lovely, staff were easy to communicate with on WhatsApp, location next to mega was very handy

You can hear everything outside in the hotel room but for what you pay it wasn't bad

🇨🇴

Luisa

9.1

July 2023

The location, possibilities of public transportation and the pool y very nice

It can be a little hard to find staff at certain hours, but they’ll answer you via whatsapp so it was OK

🇨🇿

Adam

8.2

November 2022

Staff was really nice and helpful. They let me change room because WiFi in first one didn't work, in second room worked great and room was comfortable. It's near to the beach and centre.

Was noisy around hotel to sleep well for me.

Points of Interest Around Hotel Eleven by BFH

Attractions

Fundadores Park (El Zócalo)

0.3mi

3D Museum of Wonders

0.6mi

Xenses Park

4.6mi

Rio Secreto Nature Reserve

5mi

Discover Mexico Park Cozumel

13.2mi

Kantun Chi Ecopark

15.2mi

Xotik-Ha EcoPark

15.4mi

Selvatica

16.5mi

The Mayan Cacao Company

16.9mi

San Gervasio Mayan Ruins

17.4mi

Playa Palancar

18.8mi

El Mirador Lookout

22.7mi

Xoximilco Cancun

28.6mi

Cenote Dos Ojos

29.6mi

Cenotes Sac Actun

30.8mi

Pools

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel Eleven by BFH

Outdoor swimming pool

Free wifi

Air conditioning

Terrace

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

View

Extra long beds (> 6.5 ft)

Bidet

Bathtub

Balcony

Stay rules - Hotel Eleven by BFH

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Eleven by BFH

What's the check-in and check-out schedule at Hotel Eleven by BFH?

Should you choose to stay at Hotel Eleven by BFH, the doors are open for check-in between 03:00 PM and 11:30 PM. Kindly check out by 12:00 PM.

What's the nightly rate at Hotel Eleven by BFH?

Starting rates at Hotel Eleven by BFH begin from $58. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What are the room types available at Hotel Eleven by BFH?

Hotel Eleven by BFH offers Deluxe King Rooms and Deluxe Quadruple Rooms. The Deluxe King Rooms have a room size of 215 sqft and accommodate 2 adults and 1 child with a queen size bed. Smoking is not allowed in these rooms. On the other hand, the Deluxe Quadruple Rooms also have a room size of 215 sqft and accommodate 4 adults and 3 children with 2 double beds. Smoking is also not allowed in these rooms.

What activities does Hotel Eleven by BFH offer?

Guests at Hotel Eleven by BFH can spend their time enjoying the leisure amenities provided. The hotel features an outdoor swimming pool, allowing guests to relax and cool off during their stay. Beach umbrellas and beach chairs/loungers are also available, providing guests with a comfortable setting to unwind and soak up the sun. The outdoor pool is suitable for adults only, providing a peaceful and tranquil environment for relaxation. With its view, guests can enjoy the picturesque surroundings while taking a dip in the pool. These amenities offer guests the opportunity to make the most of their leisure time at the hotel, ensuring a relaxing and enjoyable stay.

Does Hotel Eleven by BFH feature a pool area?

Hotel Eleven by BFH has an outdoor pool that is available all season. The pool has a view and is strictly for adults only.

Does Hotel Eleven by BFH accept credit cards?

Yes, Hotel Eleven by BFH accepts credit cards, such as Visa, American Express, Diners Club, Mastercard, JCB, Discover, Maestro, and UnionPay. In addition to credit cards, you can also pay with cash at this hotel.