487 reviews
From
$58Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven, Playa Del Carmen, 77720, QR, Mexico
487 reviews
1/31
From
$58Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
Non-smoking rooms
View
Extra long beds (> 6.5 ft)
Welcome to Hotel Eleven by BFH, a charming 3-star hotel located in the heart of Playa del Carmen, Mexico. Situated just 0.6mi from the city center, this hotel offers the perfect blend of convenience and tranquility.
With 487 positive reviews, Hotel Eleven by BFH is a favorite among travelers seeking comfort and value for money. Starting at just $58, this hotel provides excellent amenities, including a free daily breakfast to start your day off right.
You can relax and enjoy the outdoor swimming pool or take a stroll to the nearby beach, where beach umbrellas and chairs are provided free of charge. The hotel also offers pet-friendly rooms and free WiFi, ensuring that all your needs are met during your stay. With air conditioning and extra-long beds, your comfort is guaranteed. Plus, the stunning views from the terrace or balcony are the perfect way to unwind after a day of exploring Playa del Carmen.
Experience the vibrant city of Playa del Carmen at Hotel Eleven by BFH. Book your stay today and enjoy all that this delightful hotel has to offer.
Looking for a refreshing dip? Look no further than the outdoor swimming pool at Hotel Eleven by BFH. This pool offers stunning views, making it the perfect spot to relax and soak up the sun. Please note that for a peaceful atmosphere, this pool is exclusively for adult guests, ensuring a serene and tranquil experience.
At Hotel Eleven by BFH, we believe in providing a seamless experience for our guests. That's why we offer a wide range of payment options. From cash to major credit cards such as Visa, American Express, Diners Club, Mastercard, JCB, Discover, Maestro, and even UnionPay, we make it easy for you to settle your bill with the method that suits you best.
With a variety of room types available, Hotel Eleven by BFH is sure to have the perfect accommodation to suit your needs. Our Deluxe King Room offers spacious comfort with a Queen size bed, accommodating up to 2 adults and 1 child. Looking for more space? Our Deluxe Quadruple Room comes with 2 double beds, comfortably accommodating up to 4 adults and 3 children. Whichever room you choose, you can expect a smoke-free environment and a relaxing retreat to come back to after a day of exploring the vibrant city of Playa del Carmen.
Book your stay at Hotel Eleven by BFH today and experience the perfect combination of convenience, comfort, and value. Don't miss out on our incredible amenities and stunning views that await you.
Closest airports
Cozumel International Airport
12.3miCancún International Airport
30.6miOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
Non-smoking rooms
View
Extra long beds (> 6.5 ft)
Bidet
Terrace
Bathtub
Balcony
Private Bathroom
Show 11 photos
Deluxe King Room
1 Queen Size Bed
215 sqft
City view
Private Bathroom
Balcony
Bathtub
+
More details
Experience luxury in our Deluxe King Room, perfect for couples or small families with one child. Enjoy breathtaking city views from your private balcony, unwind in the bathtub, or relax on the terrace. Plus, with amenities like a minibar and flat-screen TV, you'll have everything you need for a comfortable stay.
Show 9 photos
Deluxe Quadruple Room
2 Double Beds
215 sqft
City view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Welcome to our Deluxe Quadruple Room, a spacious and comfortable haven perfect for families or groups of friends. Enjoy the breathtaking city view from your private balcony, unwind in the luxurious bathtub, and relax on the terrace. With amenities like a minibar, flat-screen TV, and air conditioning, your stay will be nothing short of exceptional.
7.9
487 reviewsFrom
$58Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇱
Yaniv
8.2
8.2
We had a very comfortable room, huge king size bed, clean and quite newly furnished. Nice staff, had a place to fill water bottles. Location is 8 minutes walk from center Shower had very good water pressure and plenty of hot water. Amazing value for money
It was very difficult to find the place. Of some reason the booking app lead us to a different place. I suggest they would add a picture of the building front to booking. Anyway this hotel is at the corner of 20 calle and avenida 30 norte. WiFi was very bad. Housekeeping did not visit us.
🇵🇱
Arkadiusz
9.1
9.1
At day of our arrive Hotel Eleven send message to me that They don't have a room for me and They transfered us to Attraction Hotel by BFH. Location was perfect, close to everything and quite during night. Room was clean , service was very very nice, good wifi. During first night we had not nice accident - someone wanted to enter to our room and at the end (after woke up us) They entered with help of receptionist. They left immidetly They realize we are in the room , I went out and ask what happend - I just got answer that it was "error of reservation system" . Without any apologize or just simple saying sorry. I don't want to reduce a note because of this accident because everything was really nice but it's worthy to mention.
Everything is up
🇺🇸
Edith
9.1
9.1
Very good location, far enough from the busy and party streets but close enough to walk to the beach. Good breakfast (note, the breakfast is offered 4 blocks away) Great customer service from Florencia and cleaning ladies. Small pool but great to get refreshed after the walk from the beach.
The shower needs an update.
🇬🇧
Harrington
10
10
Florence was fantastic perfect communication through out our stay from start to finish Spotless room good air conditioning rooftop pool great views. Free drinking water in reception Breakfast is just down road at a cafe ya hax market .Its fantastic good food and coffee refills staff again excellent. Location is 30th Ave/20 Perfect staff perfect stay highly recommended.
Nothing
🇬🇧
Ashley
10
10
huge room, comfy bed and a nice hot shower. rooftop pool was really nice for a dip. great location, close to many restaurants: Nativo, El Fogón, Peace and Bowl and Cafe Choux Choux are all a short walk away. ADO Alterna is just round the corner and Mega is across the road if you need some supplies.
WiFi wasn’t great, but wasn’t a problem for me.
🇮🇱
Gal2
10
10
It was great, the hotel is very clean, Rebeca at the front desk was so nice and did above and beyond to help us, Dalia and Lucia from housekeeping were great, the rooms are comfortable with a huge bed, And the pool in the roof is really nice.
We loved the location since it was a bit far from the noise and the crowd, but you had to walk around 5-10 min to get to the 5 avenue and the center.
🇫🇮
Ramslater1
10
10
Very friendly receptionists, excellent value for money, good views from rooftop pool, local Yucatan shower gels were a nice bonus.
Wifi could be improved - this should be better soon as they are changing their provider.
🇬🇧
Charlotte
9.1
9.1
Rooftop pool was lovely, staff were easy to communicate with on WhatsApp, location next to mega was very handy
You can hear everything outside in the hotel room but for what you pay it wasn't bad
🇨🇿
Adam
8.2
8.2
Staff was really nice and helpful. They let me change room because WiFi in first one didn't work, in second room worked great and room was comfortable. It's near to the beach and centre.
Was noisy around hotel to sleep well for me.
🇨🇴
Luisa
9.1
9.1
The location, possibilities of public transportation and the pool y very nice
It can be a little hard to find staff at certain hours, but they’ll answer you via whatsapp so it was OK
Attractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.6miXenses Park
4.6miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
13.2miKantun Chi Ecopark
15.2miXotik-Ha EcoPark
15.4miSelvatica
16.5miThe Mayan Cacao Company
16.9miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
18.8miEl Mirador Lookout
22.7miXoximilco Cancun
28.6miCenote Dos Ojos
29.6miCenotes Sac Actun
30.8miAttractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.6miXenses Park
4.6miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
13.2miKantun Chi Ecopark
15.2miXotik-Ha EcoPark
15.4miSelvatica
16.5miThe Mayan Cacao Company
16.9miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
18.8miEl Mirador Lookout
22.7miXoximilco Cancun
28.6miCenote Dos Ojos
29.6miCenotes Sac Actun
30.8miAirports
Cozumel International Airport
12.3miCancún International Airport
30.6miLocation
OutdoorFeatures
With viewAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
Non-smoking rooms
View
Extra long beds (> 6.5 ft)
Bidet
Terrace
Bathtub
Balcony
Private Bathroom
Accessibility
Upper floors accessible by stairs only
Bathroom
Bathtub
Bathtub or shower
Bidet
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Front Desk Services
Baggage storage
Invoice provided
General
Air conditioning
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Media & Technology
Flat-screen TV
Pay-per-view channels
TV
Outdoors
Balcony
Outdoor furniture
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
View
From
$58Check-in
From 15:00
Until 23:30
Check-out
From 00:30
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Diners Club,
Mastercard,
JCB,
American Express,
Discover,
Maestro,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Hotel Eleven by BFH?
Should you choose to stay at Hotel Eleven by BFH, the doors are open for check-in between 03:00 PM and 11:30 PM. Kindly check out by 12:00 PM.
What's the nightly rate at Hotel Eleven by BFH?
Starting rates at Hotel Eleven by BFH begin from $58. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at Hotel Eleven by BFH?
Hotel Eleven by BFH offers Deluxe King Rooms and Deluxe Quadruple Rooms. The Deluxe King Rooms have a room size of 215 sqft and accommodate 2 adults and 1 child with a queen size bed. Smoking is not allowed in these rooms. On the other hand, the Deluxe Quadruple Rooms also have a room size of 215 sqft and accommodate 4 adults and 3 children with 2 double beds. Smoking is also not allowed in these rooms.
What activities does Hotel Eleven by BFH offer?
Guests at Hotel Eleven by BFH can spend their time enjoying the leisure amenities provided. The hotel features an outdoor swimming pool, allowing guests to relax and cool off during their stay. Beach umbrellas and beach chairs/loungers are also available, providing guests with a comfortable setting to unwind and soak up the sun. The outdoor pool is suitable for adults only, providing a peaceful and tranquil environment for relaxation. With its view, guests can enjoy the picturesque surroundings while taking a dip in the pool. These amenities offer guests the opportunity to make the most of their leisure time at the hotel, ensuring a relaxing and enjoyable stay.
Does Hotel Eleven by BFH feature a pool area?
Hotel Eleven by BFH has an outdoor pool that is available all season. The pool has a view and is strictly for adults only.
Does Hotel Eleven by BFH accept credit cards?
Yes, Hotel Eleven by BFH accepts credit cards, such as Visa, American Express, Diners Club, Mastercard, JCB, Discover, Maestro, and UnionPay. In addition to credit cards, you can also pay with cash at this hotel.
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