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+1-833-728-20411,201 reviews
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$159Calle 28 Norte - Entre Calle Quinta Avenida y 10 Avenida, Playa del Carmen, 77720, Mexico
Reservations:
+1-833-728-20411,201 reviews
1/21
Spa/Wellness packages
Outdoor swimming pool
Free wifi
Streaming service (like Netflix)
Steam room
Air conditioning
Bar
Sun deck
Welcome to the Soul Beach Boutique Hotel & Spa, a luxurious 5-star retreat located in the vibrant city of Playa del Carmen, Mexico. Situated just 0.8mi from the city center, this hotel offers the perfect combination of convenience and tranquility. With 1201 reviews and a starting price of $159, it's no wonder that this hotel is a top choice for travelers.
Upon entering the hotel, guests are greeted with an array of amenities. Indulge in a spa treatment or enjoy a refreshing dip in the outdoor swimming pool. Stay connected with free WiFi and take advantage of the shuttle service for easy transportation. The hotel also offers a wide range of activities including golf, tennis, and snorkeling (additional charges may apply).
Each room at the Soul Beach Boutique Hotel & Spa features modern decor and is equipped with air conditioning, a private balcony, and free toiletries. Guests can also enjoy beautiful garden views from their terrace or patio. Whether you're seeking relaxation or adventure, this hotel has everything you need for a memorable stay in Playa del Carmen. Book your stay now and experience the ultimate in luxury and comfort at the Soul Beach Boutique Hotel & Spa.
After a day of exploring the vibrant city of Playa del Carmen, take a dip in one of our two stunning pools at the Soul Beach Boutique Hotel & Spa. Our outdoor infinity pool offers breathtaking views and is the perfect spot to relax and soak up the sun. For those looking for a more exclusive experience, our rooftop pool provides a serene sanctuary where you can unwind with a refreshing cocktail in hand. Please note that the pools are reserved for adults only, ensuring a peaceful and tranquil atmosphere.
When it comes to payment options, we strive to make your stay as convenient as possible. Cash is accepted at the Soul Beach Boutique Hotel & Spa, making it easier for you to settle your bill. Additionally, we accept both Mastercard and Visa, ensuring that you have flexibility in choosing your preferred method of payment.
Our rooms are designed with your comfort in mind. The Superior Double Room with Balcony offers spacious accommodations for up to four adults and one child. With two double beds, you'll have plenty of space to stretch out and unwind after a day of adventure. For those seeking a more luxurious experience, our Presidential Suite with Bathtub boasts a king-size bed and two sofa beds, perfect for accommodating three adults and one child. From the modern decor to the thoughtful amenities, each room at the Soul Beach Boutique Hotel & Spa offers a haven where you can relax and rejuvenate.
Embark on an unforgettable journey and experience the ultimate in luxury and comfort at the Soul Beach Boutique Hotel & Spa. Book your stay today and let us make your dream vacation a reality.
Closest airports
Cozumel International Airport
12miCancún International Airport
30.5miSpa/Wellness packages
Outdoor swimming pool
Free wifi
Streaming service (like Netflix)
Steam room
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 13 photos
Superior Double Room with Balcony
2 Double Beds
300 sqft
Private Bathroom
Balcony
View
Private entrance
x4
+
More details
Experience the ultimate comfort in our Superior Double Room with Balcony. With its spacious 301 sqft size and two comfortable double beds, it provides ample space for up to 4 adults and 1 child. Enjoy stunning views from your private balcony, relax in the sitting area, or indulge in our featured amenities like the minibar, flat-screen TV, and air conditioning.
Show 24 photos
Presidential Suite with Bathtub
2 Sofa Beds
1 King Size Bed
580 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x3
+
More details
Experience luxury and relaxation in our spacious 581 sqft Presidential Suite with Bathtub. With a king size bed and two sofa beds, it comfortably accommodates 3 adults and 1 child. Enjoy stunning garden views from your private balcony, unwind in your own bathtub, and take advantage of the flat-screen TV and streaming services for a perfect escape.
Show 11 photos
King Suite with Balcony
1 Queen Size Bed
280 sqft
Garden view
Private Bathroom
Balcony
Private entrance
+
More details
Experience luxury and comfort in our King Suite with Balcony. Enjoy a spacious 280 sqft suite with a queen-size bed, garden view, private bathroom, and a balcony. With amenities such as a minibar, flat-screen TV, air conditioning, and free toiletries, your stay will be nothing short of exceptional.
Show 7 photos
Superior Twin Room
2 Double Beds
280 sqft
Private Bathroom
Private entrance
Minibar
Flat-screen TV
x4
+
More details
Experience exceptional comfort in our spacious Superior Twin Room, featuring two double beds and modern amenities like a private bathroom, minibar, and flat-screen TV. With a size of 280 sqft, this room can comfortably accommodate up to 4 adults and 1 child, making it perfect for families or groups. Enjoy a restful stay in this smoke-free room with air conditioning, extra long beds, and hypoallergenic bedding. Your convenience is our priority, with amenities such as an elevator for easy access and free toiletries provided.
Show 10 photos
Executive Suite with Bath Tub
1 Queen Size Bed
1 Sofa Bed
355 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Indulge in the spacious Executive Suite with a garden view, private balcony and terrace, equipped with a luxurious bathtub for your relaxation. Enjoy the comfort of a queen size bed and additional sofa bed, perfect for a family of two adults and one child.
7.7
1,201 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Hector
8.2
December 2021
The cleaning staff, bartender & security were all great. Special shout out to Diego! Great guy. They all tried to help me with issues at every turn. Thank you
all I can say about the general manager is that he is of absolutely no help. When I checked in, the room was nice. The following morning went to have coffee on the balcony. No chairs. No big deal, right? Informed the front desk. The answer from the woman at the front desk was, and I quote "Your room doesn't come with patio furniture" Obviously that was untrue. All rooms provide patio furniture. Long story short, I was promised chairs for 5 straight days of my 6 day stay by the lying general manager. I was finally provided chairs the last night and they did not come from the manager. I was disappointed to say the least as to the being lied to and lack of professionalism. Other than that, the rest of the staff were great and helpful. Shame they have a crappy manager.
🇨🇦
Gordon
9.1
December 2022
GREAT location (off popular 5th Ave) 31 rooms, small enough to be personable yet big enough to offer great service & amenities. All staff extremely personable & attentive. Axel, Alisa, Osvaldo & Juan (overnights) @ Front desk, Martin & Paulina @ Security ERICK @ the rooftop bar Hector, Felix, Aldo, ILario & Janet (Cook) Anna, Rosalia @ Housekeeping Efrain & Julio @ Maintenance. Shout out to all of them, they work well together & polite/personable with Guests. Breakfast hours were fantastic (until NOON every day).
A few more surfaces in rooms to place items on & maybe add some black tea options to offerings @ Breakfast, but these are minor.
🇷🇴
Anca
9.1
November 2022
Great location, clean room, comfortable beds, great staff. Fridge in the room and safe box. They kept our luggage for a few hours on the day we left, after checkout, so it was nice for us. They offered bottle of water but only at the reception, if you asked for it, on booking description it’s written as well and we expected to have it daily in our room, so you should know.. 2 steps away from everything you need, probably 5 min walk to the beach. So all in all, it was nice to stay there, last but not least very friendly staff. We were happy with the receptionist who greeted us on our arrival (late night 6th november), he is such a nice guy, friendly and helpful.I don’t remember his name, but the manager of the hotel should be proud of him, and keep an eye on him for a promotion :) Our luggage was delayed, and he was very attentive the first days to help us get it back on time. Greetings to everybody we met there! Will be happily coming back!
For sure that we didn’t receive one of their best rooms. We had no chair in our room, the furniture was a bit rusty and we only had one chair on the terrace, it would had been nice to have 2, especially when you are not alone and you want to relax. A little bit noisy during night time (traffic, loud music from nearby, not the hotel’s fault and was not quite a big problem for us), we slept with our windows open, otherwise it was too hot inside. We had toiletries but they were not refilled, te cleaning lady replaced the soap only. During our 4 nights stay, the cleaning lady entered 2 twice, once by mistake (our fault we didn’t had the “do not disturb sign outside) and once to pick up the trash, so no floor cleaning..
🇺🇸
Tenneh
9.3
May 2021
The workers (late night security guards were very nice!). The staff were well trained and tried their hardest to make sure they made our stay well. The breakfast was fresh and good. The hotel was updated. Lastly, the location was perfect for a quick walk to the beach (10-16 mins) and let’s not forget 5th Ave! The walk was less about a minute away. Thank We overall, liked our stay😊.
The A/C was set at a certain temperature to where you could not change it. The water system in the shower was not the greatest. We had lukewarm water 98% of the time. There were also times when the water came out so slowly that it felt like raindrops. Lastly, prior to coming to the hotel we had asked about the COVID-19 testing and where to get it before returning back to the US. We were told that it’s free of charge and that you’ll only need to let the front desk know when you’ll need the test and they’ll get a doctor to do the test. Well, that information was not true. They told us to pay $50 each whereas other places close by had the test available for $20.
🇬🇧
Gianluca
8.2
April 2022
location , staff very friendly specially the young guy working at the bar in the swimming pool, was always helpful and professional, the bed is very comfortable and there is always a gentleman security guy at the entrance which was always very polite
breakfast is a bit overpriced and not so great and they offer a spa but need to pay only for access which should be free if you are a guest of the hotel and should let you pay only the treatment you do like other hotels do.. I received the towels for the swimming pool after my 4th day of the stay lucky I bring some from home.. the shower need to be sealed with a towel next to the door otherwise get water in all the bathroom, they should just sealed properly and wouldn’t happen
🇨🇦
Pierre
9.1
February 2022
Everything was clean, modern and new. It was comfortable and the staff was friendly. It has a restaurant on site, doing room service with one of their 2 menus. At my request, they brought me a chair for the balcony and also fixed the safe. Short walk to the beach.
Loud music starting at 18:00 and ending at 00:00. Internet can be sketchy in the evening, but overall 8.5-9/10. Speed allows for streaming your own Netflix. They also have a dedicated room-specific internet access but i never got to make it work. In all fairness, i never asked for help.
🇺🇸
Angelique
9.1
March 2021
Soul Beach is a wonderful location. Just a few blocks from the beach and Avenida 5, with its colorful shops and amazing restaurants. The Executive king suite we stayed in was perfect. Large room with a comfy bathtub on the balcony and beautiful headboard for their comfortable king beds.
The only thing that we did not appreciate was a security guard calling to ask if my mother had a man in her room, it was my husband, that was just a total lack of privacy. Also sometimes their hot water sucks and doesn't turn on.
🇵🇭
Sammi
8.9
April 2022
Maria on the front desk was very friendly, as well all the other staff and security. The location was great near the main strip. The rooftop pool was lovely. The room was lovely and big, the bed was huge and comfortable pillows. Good Air Con. Quiet location so not disturbed by any loud music. Has a fridge to keep drinks cool. Seven eleven just across the road.
It was a bit disappointing that the spa was not included in the price of the stay, it would’ve been nice to have been able to freely use the sauna after a long flight. The shower was big but took a while to get warm. We couldn’t open the safe and it wasn’t screwed to the wall.
🇧🇪
Younes
10
April 2023
Really in the city center of Playa Del Carmen what made it easy to go to the beach or do some shopping and sightseeing. Also the room was clean and nice.
Nothing we didn't like, just a comment: we arrived at 1PM and had to wait until 3PM to check-in, it's written but would've been nice if they made an exception since the room was already cleaned and ready.
🇺🇸
Susan
9.1
November 2021
The spa is beautiful! The location is great! All of the employees are super friendly and the rooms are clean and comfortable.
The elevator was broken when we were there but it was no big deal.
Attractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
0.4miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
13miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.6miSelvatica
16.6miThe Mayan Cacao Company
16.8miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.7miEl Mirador Lookout
22.4miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAttractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
0.4miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
13miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.6miSelvatica
16.6miThe Mayan Cacao Company
16.8miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.7miEl Mirador Lookout
22.4miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAirports
Cozumel International Airport
12miCancún International Airport
30.5miLocation
Features
Age restrictions
Availability
Spa/Wellness packages
Outdoor swimming pool
Free wifi
Streaming service (like Netflix)
Steam room
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Bar crawls
Bicycle rental
Bike tours
Bingo
Canoeing
Cooking class
Cycling
Fishing
Golf course
Live music/Performance
Live sports events (broadcast)
Movie nights
Nightclub/DJ
Snorkeling
Stand-up comedy
Temporary art galleries
Tennis court
Tennis equipment
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Evening entertainment
Food & Drink
Bar
Fruit
Grocery deliveries
Minibar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hypoallergenic
Hypoallergenic room available
Laptop size safe
Mosquito net
Non-smoking rooms
Private entrance
Tile/Marble floor
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
BBQ facilities
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Car rental
Shuttle service
View
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 9 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
Cash only
This property accepts cash.
What are the check-in and check-out times at Soul Beach Boutique Hotel & Spa?
For those planning to reside at Soul Beach Boutique Hotel & Spa, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.
How much does a stay at Soul Beach Boutique Hotel & Spa cost?
The base price for Soul Beach Boutique Hotel & Spa starts at $159. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Soul Beach Boutique Hotel & Spa?
The hotel offers a variety of rooms including Superior Double Rooms with Balcony, Presidential Suites with Bathtubs, King Suites with Balconies, Superior Twin Rooms, and Executive Suites with Bath Tubs. The rooms range in size from 280 sqft to 581 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 and 4 adults, with the option to accommodate 1 child. The beds vary between double beds, queen size beds, king size beds, and sofa beds.
Where can guests find entertainment in Soul Beach Boutique Hotel & Spa?
Guests at the Soul Beach Boutique Hotel & Spa can spend their time enjoying a variety of leisure amenities. One of the highlights is the outdoor swimming pool, which is available all year round and features an infinity design. This pool is located on the rooftop, providing guests with a stunning view while they swim and relax.
In addition to the pool, guests can also take advantage of the spa facilities. The spa offers a range of wellness packages and treatments, including full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. The spa also has a sauna, steam room, and hot tub for guests to unwind in.
For those looking for more active pursuits, the hotel has a golf course, tennis court, and offers activities such as snorkeling, cycling, canoeing, and fishing. The hotel also hosts live music performances, movie nights, stand-up comedy, and evening entertainment, ensuring that guests have plenty of options for a fun and enjoyable stay.
Can guests use a pool at Soul Beach Boutique Hotel & Spa?
The Soul Beach Boutique Hotel & Spa has a pool called Pool 1. It is available all year round and is located outdoors. This pool has an infinity design and is situated on the rooftop of the hotel. However, it is restricted to adults only.
Does Soul Beach Boutique Hotel & Spa accept credit cards and cash payments?
Yes, Soul Beach Boutique Hotel & Spa accepts both credit cards (Mastercard and Visa) and cash payments.
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