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7.9

99 reviews

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Km. 72 Carretera Cancun-Tulum, Riviera Maya, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Water park

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Adults only

Free wifi

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Welcome to the legendary Hard Rock Hotel Riviera Maya- Heaven Section! This adults-only, 5-star resort is located in Puerto Aventuras, Quintana Roo, Mexico. With a distance of only 1.5 kilometers from the city center, you'll have easy access to the vibrant attractions and cultural wonders of the area.

This all-inclusive experience starts with a price as low as $657. Prepare to be spoiled with an array of amenities, including a water park, outdoor swimming pool, private beach area, and a free beachfront where you can bask in the sun. Indulge in world-class dining at the on-site restaurant or grab a drink at the bar while enjoying live music performances. The hotel also offers a fitness center, spa, and golf course for those seeking relaxation or adventure.

With a fantastic rating of 99 reviews, you can trust that your stay at the Hard Rock Hotel Riviera Maya- Heaven Section will be nothing short of extraordinary. Immerse yourself in luxury, entertainment, and unbeatable hospitality at this outstanding resort. Book now and start counting down the days to your dream vacation!

If you're looking to take a refreshing dip, you'll be thrilled to know that the Hard Rock Hotel Riviera Maya- Heaven Section offers an incredible selection of pools for you to enjoy. The first pool is an outdoor saltwater pool, perfect for those who want a unique swimming experience. And to make it even better, this pool offers stunning views that will leave you feeling relaxed and rejuvenated.

For the foodies out there, you won't be disappointed with the dining options at this resort. From traditional Mexican cuisine at Frida to modern Brazilian dishes at Ipanema, there's something to satisfy every palate. If you're in the mood for something exotic, head over to Zen for delectable Japanese and Asian fusion dishes. And for those who crave a taste of Italy, Ciao serves up mouthwatering Italian fare. With a total of nine restaurants on site, there's a dining option for every occasion and craving.

At the Hard Rock Hotel Riviera Maya- Heaven Section, you can rest assured that your payment options won't be limited. In addition to accepting cash, this resort also accepts major credit cards, including Mastercard, Visa, and American Express. So whether you prefer to pay with cash or plastic, the choice is yours.

With an array of pools to choose from, a diverse selection of restaurants offering a variety of cuisines, and flexible payment options, the Hard Rock Hotel Riviera Maya- Heaven Section promises an unforgettable vacation experience. So what are you waiting for? Book your stay today and get ready to make memories that will last a lifetime.

Closest airports

Cozumel International Airport

18.2mi

Cancún International Airport

42.6mi

Most popular amenities

Water park

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Adults only

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Beach

Golf course

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Kitchen

Ocean view

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

View

Soundproof

Bathtub

Rooms

Diamond Deluxe Double Room in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 5 photos

Deluxe Diamond

1 King Size Bed

485 sqft

Ocean view

Hot tub

Garden view

Private Bathroom

+

More details

This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room features a free beach bag and bottle of wine, plus an iPod docking station.

Deluxe Platinum Sky Terrace King room in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 5 photos

Deluxe Platinum, King, Sky View, Terrace

1 King Size Bed

970 sqft

Ocean view

Hot tub

Garden view

Private Bathroom

+

More details

Indulge in the ultimate luxury with our Deluxe Platinum Sky Terrace King room. This spacious 969 sqft haven boasts an ocean view, private hot tub, and terrace, creating the perfect getaway for two adults. Unwind in style with premium amenities such as a king size bed, minibar, and flat-screen TV, ensuring a truly unforgettable experience.

Gold Deluxe Double Room in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 4 photos

Deluxe, King/2 Double

1 King Size Bed

2 Double Beds

485 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

More details

Indulge in a luxurious stay in our Gold Deluxe Double Room, spanning 484 sqft and offering a tranquil garden view. With a hot tub/Jacuzzi, private bathroom, balcony, and a flat-screen TV, this room is the perfect choice for a relaxing getaway.

Show 4 photos

Deluxe Platinum, Terrace

1 King Size Bed

965 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.

Rock Suite Platinum in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 6 photos

Rock Suite Platinum

2 King Size Beds

2585 sqft

Ocean view

Hot tub

Kitchen

Private Bathroom

+

More details

This suite has air conditioning and a bathrobe.

Rock Royalty Level - Deluxe Platinum in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 5 photos

Rock Deluxe Platinum

1 King Size Bed

485 sqft

Ocean view

Hot tub

Garden view

Private Bathroom

+

More details

This double room has a balcony and a bathrobe.

Show 5 photos

Deluxe, 1 King

480 sqft

Spa tub

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Guests will have a special experience as the double room offers a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.

Gold Deluxe King Room - PURE in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Show 4 photos

Deluxe, King

1 King Size Bed

485 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Rock, Partial Ocean View

1 King Size Bed

Spa tub

+

More details

Deluxe, 2 Double

2 Double Beds

Spa tub

x3

+

More details

Deluxe

1 Double Bed

Spa tub

+

More details

Diamond, King

1 King Size Bed

Spa tub

+

More details

Guest reviews

7.9

99 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Nduhaime

10

May 2023

the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious, always cleaned well. good dinner options. lots of activities on site. we went here for a wedding and it was beautiful. the bartender in heaven and the bar next to umo were beyond amazing. the girl who bardended at umo made delicious and beautiful drinks. eduardo in heaven was so friendsly and knew drinks by heart. shout out to everyone. amazing staff and good food and drinks. lots of wild moneys between 530-630 between buildings 1-2 in the back

honestly just the beaches. they were well maintained, cleaned every day. lots of beautiful fish to swim with but the beaches were just too small. i know the tides in mexico are strong but more swimming for bigger beach areas would be nicer

🇺🇸

Vicente

9.1

August 2023

It was a great experience and great costumer service.

The spa service was faster than the 60 minutes it supposed to last for my facial and my body massage 60 minutes for each one or at least that’s what the service says ,the other thing was the hot tub in my room it was spitting rust and the water turns yellow when you turn it on. But apart from those small details, the service was great ,the food ,the people etc I would definitely recommend this hotel .

🇪🇪

Kadri

9.1

January 2023

Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot, like most of the hotels. Hotel had program for every night - live bands, music, shows etc. Good location, very close to Tulum and Playa del Carmen, we used the taxi only. They had nice small swimming areas next to cliff. First we missed the long sand beach to swim in waves but after visiting beach in Cancun we were glad to see different options about the beaches.

We had all inclusive and they had excellent room service 24/7, but they did not serve coctails with alcohol to the room, it was possible to order only food, soft drinks and beer to the room. They said it will be with extra cost, but we did not get the information how much it will be, or which number to use for the order. So, I think we were drinking less coctails as we wished, and instead bought some from local shops to the room. Since hotel is located on quite big area, bars were quite far from our room.

🇲🇽

Ana

10

February 2023

Everything. Was my 4th time staying there and they are always doing renovations. They had 3 new restaurants since my last stay. Excellent service from the staff and the rooms are very luxurious.

The disco was in renovation, but the bar was great.

🇺🇸

Giuliana

10

April 2022

I loved the pool atmosphere with the dj. The staff was super friendly and accommodating . The dinner selection was delicious

I didn’t like how the pools close so early. The club was sadly closed. And the night time room service food was not fresh

🇲🇽

Jhasselt

8.2

July 2023

The food was amazing

There room was a little bit old and seems like wasnt taking care as much as it should be.

🇮🇹

Lorenzo

10

September 2021

Hard Rock vibes all around. Great music excellent drinks 🍹 WONDERFUL PLACE. Many many Thanks 🙏😎 to all the staff.

I’d like to have more music to hear everywhere, like in the bedroom, hallway, restaurants (in some point is just a perception🥶), reception and possibly on the beach where is udibile only the music from the swimming pool in some point.

🇺🇸

Johnson

10

August 2021

It was beautiful, clean, and the staff was very accommodating in all situations! For the amount of people present the staff did an excellent job with cleaning. They even sent someone to help me get into my suitcase after I locked it & couldn’t remember the code! I thoroughly enjoyed it! My room was amazing with an amazing view!

🇺🇸

Diego

10

July 2022

Staff was awesome and friendly. Food was amazing and drinks also.

Pool schedule was too short, wished they let the pool open longer.

🇺🇸

Alicia

10

April 2022

I didnt like how early things closed, such as Pool bars closed around 5pm and pools closed around 7pm. Also, alcohol was definitely watered down.

Points of Interest Around Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Attractions

Kantun Chi Ecopark

2.7mi

Xotik-Ha EcoPark

2.9mi

Fundadores Park (El Zócalo)

12.4mi

3D Museum of Wonders

13.2mi

The Mayan Cacao Company

14.8mi

Playa Palancar

15.6mi

Discover Mexico Park Cozumel

15.7mi

Cenote Dos Ojos

17mi

Cenotes Sac Actun

18.2mi

Casa Cenote

20.2mi

El Mirador Lookout

22.9mi

San Gervasio Mayan Ruins

23.8mi

Tankah Park

23.8mi

Selvatica

26.9mi

Punta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)

28.8mi

Restaurants

IPANEMA

Cuisines

  • Brazilian

Ambiances

  • Modern

ZEN

Cuisines

  • Japanese
  • Asian

Ambiances

  • Traditional

FRIDA

Cuisines

  • Mexican

Ambiances

  • Traditional

CIAO

Cuisines

  • Italian

Ambiances

  • Traditional
  • Modern

TORO

Cuisines

  • Steakhouse

Ambiances

  • Modern

LE PETIT COCHON

Cuisines

  • French

Ambiances

  • Modern

THE MARKET

Cuisines

  • Mexican

Ambiances

  • Family Friendly

IN-ROOM DINING

Cuisines

  • International

Ambiances

  • Family Friendly

PIZZETO

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Salt water
  • With view

Availability

  • All season

Amenities of Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Water park

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Adults only

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Beach

Golf course

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Kitchen

Ocean view

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

View

Soundproof

Bathtub

Stay rules - Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

What's the check-in and check-out schedule at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?

When you book a stay at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive, you can access your room from 03:00 PM and should leave by 12:00 PM.

Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive offer complimentary parking?

Yes, the Hard Rock Hotel Riviera Maya- Heaven Section offers free private on-site parking for its guests. No parking reservations are necessary.

What are the rates at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?

The base rate at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is approximately $657. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

Which room categories can I book at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?

The hotel offers a variety of rooms including the Gold Deluxe Double Room, Diamond Deluxe Double Room, King Room with Garden View, Deluxe King Room, Gold Deluxe King Room - PURE, Deluxe Room, Deluxe Platinum Sky Terrace King room, Rock Royalty Level - Deluxe Platinum, and Rock Suite Platinum. All rooms are non-smoking and accommodate 2 adults, except for the Rock Suite Platinum which accommodates 6 adults. The rooms range in size from 484 sqft to 2583 sqft, with bed sizes mainly consisting of 1 King size bed, and some rooms also include additional double beds.

What is there to do in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?

Guests at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive have a variety of leisure amenities to enjoy during their stay. The hotel features a water park and a private beach area, perfect for relaxing and soaking up the sun. There is also an outdoor swimming pool with a view, where guests can take a refreshing dip.

The hotel offers a range of dining options with restaurants serving different cuisines such as Brazilian, Japanese, Mexican, Italian, and more. Guests can indulge in a delicious meal at places like IPANEMA, ZEN, FRIDA, CIAO, TORO, LE PETIT COCHON, THE MARKET, and PIZZETO.

Additionally, guests have access to a spa, sauna, hot tub/Jacuzzi, and tennis court for ultimate relaxation. There are also opportunities for evening entertainment, including live music and performances. Finally, guests can stay active with the fitness center or enjoy outdoor activities like cycling and diving.

Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive have a pool for guests?

The Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has one pool. It is available all season and is located outdoors. The pool features saltwater and offers a view.

Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive feature its own restaurants?

Yes, the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has several restaurants on site. These include IPANEMA (Brazilian cuisine), ZEN (Japanese and Asian cuisine), FRIDA (Mexican cuisine), CIAO (Italian cuisine), TORO (Steakhouse), LE PETIT COCHON (French cuisine), THE MARKET (Mexican cuisine), IN-ROOM DINING (International cuisine), and PIZZETO (American cuisine).

Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accept credit cards and cash payments?

Yes, Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accepts both credit cards and cash payments. Guests can pay with Mastercard, Visa, and American Express credit cards, as well as with cash.