71 reseñas
Desde
$657Km. 72 Carretera Cancun-Tulum, Riviera Maya, 77710, QR, México
71 reseñas
1/151
Parque acuático
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Solo adultos
Wifi gratis
Welcome to the legendary Hard Rock Hotel Riviera Maya- Heaven Section! This adults-only, 5-star resort is located in Puerto Aventuras, Quintana Roo, Mexico. With a distance of only 1.5 kilometers from the city center, you'll have easy access to the vibrant attractions and cultural wonders of the area.
This all-inclusive experience starts with a price as low as $657. Prepare to be spoiled with an array of amenities, including a water park, outdoor swimming pool, private beach area, and a free beachfront where you can bask in the sun. Indulge in world-class dining at the on-site restaurant or grab a drink at the bar while enjoying live music performances. The hotel also offers a fitness center, spa, and golf course for those seeking relaxation or adventure.
With a fantastic rating of 71 reviews, you can trust that your stay at the Hard Rock Hotel Riviera Maya- Heaven Section will be nothing short of extraordinary. Immerse yourself in luxury, entertainment, and unbeatable hospitality at this outstanding resort. Book now and start counting down the days to your dream vacation!
If you're looking to take a refreshing dip, you'll be thrilled to know that the Hard Rock Hotel Riviera Maya- Heaven Section offers an incredible selection of pools for you to enjoy. The first pool is an outdoor saltwater pool, perfect for those who want a unique swimming experience. And to make it even better, this pool offers stunning views that will leave you feeling relaxed and rejuvenated.
For the foodies out there, you won't be disappointed with the dining options at this resort. From traditional Mexican cuisine at Frida to modern Brazilian dishes at Ipanema, there's something to satisfy every palate. If you're in the mood for something exotic, head over to Zen for delectable Japanese and Asian fusion dishes. And for those who crave a taste of Italy, Ciao serves up mouthwatering Italian fare. With a total of nine restaurants on site, there's a dining option for every occasion and craving.
At the Hard Rock Hotel Riviera Maya- Heaven Section, you can rest assured that your payment options won't be limited. In addition to accepting cash, this resort also accepts major credit cards, including Mastercard, Visa, and American Express. So whether you prefer to pay with cash or plastic, the choice is yours.
With an array of pools to choose from, a diverse selection of restaurants offering a variety of cuisines, and flexible payment options, the Hard Rock Hotel Riviera Maya- Heaven Section promises an unforgettable vacation experience. So what are you waiting for? Book your stay today and get ready to make memories that will last a lifetime.
Aeropuertos más cercanos
Cozumel International Airport
18,2miCancún International Airport
42,6miParque acuático
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Solo adultos
Wifi gratis
Servicio de habitaciones
Gimnasio
Instalaciones para reuniones/banquetes
Playa
Campo de golf
Aire acondicionado
Jacuzzi
Pista de tenis
Bar
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Recepción 24 horas
Cocina
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Sillas/Tumbonas de playa
Vista al jardín
Ascensor
Jardín
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Balcón
Vista
Insonorizado
Bañera
Mostrar 5 fotos
Deluxe Diamond
1 Cama King Size
485 pies cuad.
Vista al mar
Jacuzzi
Vista al jardín
Baño Privado
+
Más detalles
This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room features a free beach bag and bottle of wine, plus an iPod docking station.
Mostrar 5 fotos
Deluxe Platinum, Tamaño King, Vista al Cielo, Terraza
1 Cama King Size
970 pies cuad.
Vista al mar
Jacuzzi
Vista al jardín
Baño Privado
+
Más detalles
Indulge in the ultimate luxury with our Deluxe Platinum Sky Terrace King room. This spacious 969 sqft haven boasts an ocean view, private hot tub, and terrace, creating the perfect getaway for two adults. Unwind in style with premium amenities such as a king size bed, minibar, and flat-screen TV, ensuring a truly unforgettable experience.
Mostrar 4 fotos
Deluxe, King/2 Dobles
1 Cama King Size
2 Camas Dobles
485 pies cuad.
Jacuzzi
Vista al jardín
Baño Privado
Balcón
x3
Más detalles
Indulge in a luxurious stay in our Gold Deluxe Double Room, spanning 484 sqft and offering a tranquil garden view. With a hot tub/Jacuzzi, private bathroom, balcony, and a flat-screen TV, this room is the perfect choice for a relaxing getaway.
Mostrar 4 fotos
Deluxe Platinum, Terraza
1 Cama King Size
965 pies cuad.
Bañera de hidromasaje
Balcón
Minibar
Televisor de pantalla plana
+
Más detalles
This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.
Mostrar 6 fotos
Rock Suite Platinum
2 Camas King Size
2585 pies cuad.
Vista al mar
Jacuzzi
Cocina
Baño Privado
+
Más detalles
This suite has air conditioning and a bathrobe.
Mostrar 5 fotos
Habitación con Vista al Jardín
1 Cama King Size
485 pies cuad.
Jacuzzi
Vista al jardín
Baño Privado
Balcón
x10
+
x6
Más detalles
Room Garden View
Mostrar 5 fotos
Rock Royalty Deluxe Platinum
1 Cama King Size
485 pies cuad.
Vista al mar
Jacuzzi
Vista al jardín
Baño Privado
+
Más detalles
This double room has a balcony and a bathrobe.
Mostrar 4 fotos
Deluxe Diamond, Tamaño King, Vista
1 Cama King Size
Wifi gratis
Minibar
Televisor de pantalla plana
Refrigerador
+
Más detalles
Deluxe Diamond View King.
Mostrar 5 fotos
Deluxe, 1 Cama King Size
480 pies cuad.
Bañera de hidromasaje
Minibar
Televisor de pantalla plana
Cafetera/Tetera
+
Más detalles
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.
Mostrar 4 fotos
Deluxe, Tamaño King
1 Cama King Size
485 pies cuad.
Jacuzzi
Vista al jardín
Baño Privado
Balcón
x4
+
x3
Más detalles
Rock Royalty, Vista parcial al mar
1 Cama King Size
Bañera de hidromasaje
+
Más detalles
Deluxe, 2 Camas Dobles
2 Camas Dobles
Bañera de hidromasaje
+
Más detalles
8
71 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Reseñas destacadas:
Nduhaime
10
mayo de 2023
the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious, always cleaned well. good dinner options. lots of activities on site. we went here for a wedding and it was beautiful. the bartender in heaven and the bar next to umo were beyond amazing. the girl who bardended at umo made delicious and beautiful drinks. eduardo in heaven was so friendsly and knew drinks by heart. shout out to everyone. amazing staff and good food and drinks. lots of wild moneys between 530-630 between buildings 1-2 in the back
honestly just the beaches. they were well maintained, cleaned every day. lots of beautiful fish to swim with but the beaches were just too small. i know the tides in mexico are strong but more swimming for bigger beach areas would be nicer
Jeff
9.1
abril de 2024
The property was spacious but not too big. Well lit at night and the employees were always busy keeping the property clean of seaweed and trash.
The only thing I didn’t like about the property was that one night the wait for all the restaurants on the Heaven side was over an hour so we had to go to the Marketplace on the Hacienda side and it was just chaos. I wish Farro was open for dinner but I’m sure it doesn’t pay to have it open.
Vicente
9.1
agosto de 2023
It was a great experience and great costumer service.
The spa service was faster than the 60 minutes it supposed to last for my facial and my body massage 60 minutes for each one or at least that’s what the service says ,the other thing was the hot tub in my room it was spitting rust and the water turns yellow when you turn it on. But apart from those small details, the service was great ,the food ,the people etc I would definitely recommend this hotel .
Kadri
9.1
enero de 2023
Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot, like most of the hotels. Hotel had program for every night - live bands, music, shows etc. Good location, very close to Tulum and Playa del Carmen, we used the taxi only. They had nice small swimming areas next to cliff. First we missed the long sand beach to swim in waves but after visiting beach in Cancun we were glad to see different options about the beaches.
We had all inclusive and they had excellent room service 24/7, but they did not serve coctails with alcohol to the room, it was possible to order only food, soft drinks and beer to the room. They said it will be with extra cost, but we did not get the information how much it will be, or which number to use for the order. So, I think we were drinking less coctails as we wished, and instead bought some from local shops to the room. Since hotel is located on quite big area, bars were quite far from our room.
Ana
10
febrero de 2023
Everything. Was my 4th time staying there and they are always doing renovations. They had 3 new restaurants since my last stay. Excellent service from the staff and the rooms are very luxurious.
The disco was in renovation, but the bar was great.
Giuliana
10
abril de 2022
I loved the pool atmosphere with the dj. The staff was super friendly and accommodating . The dinner selection was delicious
I didn’t like how the pools close so early. The club was sadly closed. And the night time room service food was not fresh
Jhasselt
8.2
julio de 2023
The food was amazing
There room was a little bit old and seems like wasnt taking care as much as it should be.
Lorenzo
10
septiembre de 2021
Hard Rock vibes all around. Great music excellent drinks 🍹 WONDERFUL PLACE. Many many Thanks 🙏😎 to all the staff.
I’d like to have more music to hear everywhere, like in the bedroom, hallway, restaurants (in some point is just a perception🥶), reception and possibly on the beach where is udibile only the music from the swimming pool in some point.
Diego
10
julio de 2022
Staff was awesome and friendly. Food was amazing and drinks also.
Pool schedule was too short, wished they let the pool open longer.
Johnson
10
agosto de 2021
It was beautiful, clean, and the staff was very accommodating in all situations! For the amount of people present the staff did an excellent job with cleaning. They even sent someone to help me get into my suitcase after I locked it & couldn’t remember the code! I thoroughly enjoyed it! My room was amazing with an amazing view!
Atracciones
Kantun Chi Ecopark
2,7miXotik-Ha EcoPark
2,9miFundadores Park (El Zócalo)
12,4mi3D Museum of Wonders
13,2miThe Mayan Cacao Company
14,8miPlaya Palancar
15,6miDiscover Mexico Park Cozumel
15,7miCenote Dos Ojos
17miCenotes Sac Actun
18,2miCasa Cenote
20,2miEl Mirador Lookout
22,9miSan Gervasio Mayan Ruins
23,8miTankah Park
23,8miSelvatica
26,9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28,8miAtracciones
Kantun Chi Ecopark
2,7miXotik-Ha EcoPark
2,9miFundadores Park (El Zócalo)
12,4mi3D Museum of Wonders
13,2miThe Mayan Cacao Company
14,8miPlaya Palancar
15,6miDiscover Mexico Park Cozumel
15,7miCenote Dos Ojos
17miCenotes Sac Actun
18,2miCasa Cenote
20,2miEl Mirador Lookout
22,9miSan Gervasio Mayan Ruins
23,8miTankah Park
23,8miSelvatica
26,9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28,8miAeropuertos
Cozumel International Airport
18,2miCancún International Airport
42,6miIPANEMA
Cocinas
Ambientes
ZEN
Cocinas
Ambientes
FRIDA
Cocinas
Ambientes
CIAO
Cocinas
Ambientes
TORO
Cocinas
Ambientes
LE PETIT COCHON
Cocinas
Ambientes
THE MARKET
Cocinas
Ambientes
IN-ROOM DINING
Cocinas
Ambientes
PIZZETO
Cocinas
Ambientes
Ubicación
Características
Disponibilidad
Parque acuático
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Solo adultos
Wifi gratis
Servicio de habitaciones
Gimnasio
Instalaciones para reuniones/banquetes
Playa
Campo de golf
Aire acondicionado
Jacuzzi
Pista de tenis
Bar
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Recepción 24 horas
Cocina
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Sillas/Tumbonas de playa
Vista al jardín
Ascensor
Jardín
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Balcón
Vista
Insonorizado
Bañera
Accesibilidad
Pisos superiores accesibles por ascensor
Pisos superiores solo accesibles por escaleras
Unidad completa en planta baja
Actividades
Alquiler de bicicletas
Buceo
Campo de golf
Cenas temáticas
Ciclismo
Discoteca/DJ
Equipo de tenis
Música en vivo/Actuación
Parque acuático
Pista de tenis
Playa
Sala de juegos
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado Gratuito
Área de estar
Área de descanso
Sofá
Zona de comedor
Baño
Artículos de aseo gratis
Bañera
Baño
Baño adicional
Baño Privado
Ducha
Papel higiénico
Secador de pelo
Toallas
Zapatillas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Purificadores de aire
Cocina
Cafetera
Cocina
Mesa de comedor
Comida y Bebida
Bar
Bar de aperitivos
Cafetera/Tetera
Desayuno en la habitación
Fruta
Minibar
Restaurante
Vino/Champaña
Comodidades de la habitación
Enchufe cerca de la cama
Plancha
Distanciamiento físico
App móvil para servicio de habitaciones
Check-in/out sin contacto
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Entretenimiento y Servicios Familiares
Entretenimiento nocturno
Personal de entretenimiento
Exteriores
Área de comedor al aire libre
Balcón
Frente a la playa
Jardín
Playa privada
Terraza
General
Aire acondicionado
Ascensor
Caja fuerte para portátil
Calefacción
Cuencos para mascotas
Habitaciones comunicantes disponibles
Habitaciones para no fumadores
Hipoalergénico
Insonorizado
Instalaciones para huéspedes con discapacidad
Salón de belleza/peluquería
Servicio de habitaciones
Solo adultos
Tienda de conveniencia en el sitio
Instalaciones de Negocios
Centro de negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Base para iPod
Canales por satélite
Teléfono
Televisor de pantalla plana
TV
Videojuegos
Seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
CCTV fuera de la propiedad
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Servicios
Servicio de despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Servicios de Recepción
Cajero automático en el lugar
Cambio de moneda
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Clases de yoga
Gimnasio
Jacuzzi
Masaje
Piscina al aire libre
Sauna
Sillas/Tumbonas de playa
Spa
Transporte
Alquiler de coches
Recogida en aeropuerto
Traslado al aeropuerto
Traslado al aeropuerto
Vista
Vista
Vista al jardín
Vista al mar
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Políticas para niños
Children not allowed.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Mastercard,
American Express,
Visa,
Cash only
Esta propiedad acepta efectivo.
What's the check-in and check-out schedule at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?
When you book a stay at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive, you can access your room from 15:00 and should leave by 12:00.
Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive offer complimentary parking?
Yes, the Hard Rock Hotel Riviera Maya- Heaven Section offers free private on-site parking for its guests. No parking reservations are necessary.
What are the rates at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?
The base rate at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is approximately $657. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
Which room categories can I book at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?
The hotel offers a variety of rooms including the Gold Deluxe Double Room, Diamond Deluxe Double Room, King Room with Garden View, Deluxe King Room, Gold Deluxe King Room - PURE, Deluxe Room, Deluxe Platinum Sky Terrace King room, Rock Royalty Level - Deluxe Platinum, and Rock Suite Platinum. All rooms are non-smoking and accommodate 2 adults, except for the Rock Suite Platinum which accommodates 6 adults. The rooms range in size from 484 sqft to 2583 sqft, with bed sizes mainly consisting of 1 King size bed, and some rooms also include additional double beds.
What is there to do in Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive?
Guests at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive have a variety of leisure amenities to enjoy during their stay. The hotel features a water park and a private beach area, perfect for relaxing and soaking up the sun. There is also an outdoor swimming pool with a view, where guests can take a refreshing dip.
The hotel offers a range of dining options with restaurants serving different cuisines such as Brazilian, Japanese, Mexican, Italian, and more. Guests can indulge in a delicious meal at places like IPANEMA, ZEN, FRIDA, CIAO, TORO, LE PETIT COCHON, THE MARKET, and PIZZETO.
Additionally, guests have access to a spa, sauna, hot tub/Jacuzzi, and tennis court for ultimate relaxation. There are also opportunities for evening entertainment, including live music and performances. Finally, guests can stay active with the fitness center or enjoy outdoor activities like cycling and diving.
Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive have a pool for guests?
The Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has one pool. It is available all season and is located outdoors. The pool features saltwater and offers a view.
Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive feature its own restaurants?
Yes, the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has several restaurants on site. These include IPANEMA (Brazilian cuisine), ZEN (Japanese and Asian cuisine), FRIDA (Mexican cuisine), CIAO (Italian cuisine), TORO (Steakhouse), LE PETIT COCHON (French cuisine), THE MARKET (Mexican cuisine), IN-ROOM DINING (International cuisine), and PIZZETO (American cuisine).
Does Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accept credit cards and cash payments?
Yes, Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accepts both credit cards and cash payments. Guests can pay with Mastercard, Visa, and American Express credit cards, as well as with cash.
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