great location! super clean and modern, but still beachy interior. The rooftops were lovely areas to watch the sunset. the AC in the room worked phenomenally.

there is no staff/front desk, so when we had an issue with loud neighbors in the middle of the night, nothing could be done about it. it was really disappointing. I would not recommend staying here until that’s changed. there is a 24-hour security guard who stands at the entrance to the property, but he was unable to help us. our room was on the first floor and our window was completed shaded by the jungle landscaping outside. it was beautiful, but it really kept the room dark. the lamps/lights in the room were artsy and modern, but didn’t provide a lot of light.

The location of the hotel, outside of the party district but close to high quality beach clubs suited us very well. The room was spacious and located beautifully with view over the jungle. The included breakfast was fine. We read beforehand about the entrance being hard to find, but found the contact with the hotel through whatsapp convenient and thus check-in went smoothly.

We thought that access to the beachclub nearby was included, but it turned out to be the access to the beach through that beachclub, not the usage of beds/facilities at that club (50 USD per person). Room was clean and well kept up, only comment is that a few towels had to be changed when we checked-in as they were not clean.

The location, the pool, the staff the room.

no mosquito net, the kitchen lacked some basic utensils (sharp knives, cutting boards, etc)

Casa Coyote Tulum welcomed us personally at the front gate and helped us parking in the back. The guys helped us bring our baggage into the room and explained everything. The room was incredible beautiful with details like holy Mexican statues, nice wall arts and a natural wooden shelf. The bathroom is separate and the shower works perfectly. Beds were absolutely comfortable. They prepared beach towels for us and a free safe was also available in the room. I have been to tulum before and this was one of the most quiet rooms I’ve been there (usually you hear all the generators outside but not here). The rooftop pool is awesome and they have a shared kitchen on the second floor. The AC also worked well and we had a ceiling fan for people like us who don’t like ACs on at night. The manager Ivo was always available when we had questions. This hotel gives you jungle vibes, I’d recommend staying there while being in Tulum!

Tulum is very busy and Casa Coyote’s location a bit outside the hustle and bustle is absolutely perfect. There is a short walk to a beach club where you can enter the beach for free. The rooms was beautifully decorated and the jungle vibe with a dash of city was super cool. Dante, one of the managers, was really helpful. Breakfast was good too.

These are minor things - overall we loved our stay! Room needed some more place for hanging towels and clothes. Would be great if both coffee and juice was included in the breakfast. The casa is located behind restaurant Loco, so you have to pass the restaurant everytime you wanted to go to your room. It worked surpringsly well, but at times we did feel a bit inconvenient for the restaurant staff.

The hotel was beautiful and the staff were super kind. Everything was spotlessly clean. I loved the decor and the candle at pathways at night. Really lovely. Good toiletries in the bathroom. Beautiful rooftop pool. We spent a little bit of time at the beach and I appreciated that there was free access through one of the beach clubs across the street. Generally, I find the whole “beach club” seem to be tacky and distasteful. All of these hotels limiting people’s access to nature is obnoxious. Casa Coyote is on the jungle side of the street but gives guests a pass to access the beach through one of their neighbors. Very helpful.

The breakfast omelette was great but I was tired of it by the second day. Wish breakfast had more variety and started earlier in the morning. 9 AM feels like half my morning is gone but maybe that’s because I am traveling with small children who wake up at dawn. If you were out all night partying I’m sure 9 AM is fine.

Even though there was a miscommunication between the booking center and the hotel itself, which ended up with us not having a transfer when arriving at night at the airport, Ivo (our host) was really understanding and offered us an amazing customer service, which I am really grateful for. On top of that, the hotel is really cozy and design, and I loved that it was a mix between a hostel feel (there is a shared kitchen where you can cook your own meals) and a design hotel. The restaurant that they work with in the front of the hotel (Loco) is really good (even though pricey, but that’s just Tulum standards). The bed was extremely comfortable and we had an amazing stay. Also, the hotel is just across the beach, amazing location and the beach is just gorgeous!!

We loved our stay, some side notes though to improve it even more: - it would be great to have more choice for breakfast than just an omelet (especially if you’re vegan because then there’s only fruits for you) - in the room it would be much appreciated to have somewhere to hang clothes (the little shelf was definitely not enough, especially for 2 people. A rack with hangers for example would be great) - potentially a hairdryer too as a nice to have :)

This is an absolutely good place to stay while you explore Tulum. Spacious and well decorated rooms with all you need for a pleasant stay. Very responsive staff. A rooftop where you can swim in the pool, exercise in their little gym and see the most beautiful sunsets in Tulum. Few steps from the beach, literally 1 min walking. And so many options around like shops and restaurants but at the same time very quiet and peaceful. Their restaurant Loco Tulum has amazing food. I will definitely recommend it.

The location is great, right across the street from the beach and the best beach clubs in Tulum. The place has rooftop pools with an amazing view of the mangrove and sunset.

The facilities need to be updated and profesionalised, water constantly got stuck both in the shower and the wc. Lightinh was insufficient and there were holes in doors and windos thropugh which iinsects could crawl in.

a wonderful eco-friendly hotel in the jungle, with good rooms, coworking and kitchen. The water was always hot, despite the fact that this is rare in Tulum. There is no reception, but the staff is caring and always in touch on whatsapp. Great location, great cafe nearby. Comfortable beds

no electricity from 2 to 5 pm every day - if you have to work be aware of this. I was on vacation and turning off the generator was not a problem. all night long, from 10 pm to 7 am, some animal groans and roars under the windows. On the third day, the sound was already so annoying that I was happy to leave. I hope this noise didn't interfere with other rooms, apparently I was unlucky