Stylish property with a lovely pool. The staff were lovely. The two young women on the front desk helped us out with perfect recommendations for beach clubs and cenotes. We enjoyed renting the bikes and using them to ride to the beach. The location is a bit out of the way, but we found it close enough to walk into Tulum town, where there are some great food options. Hotel was good value for Tulum.

The only issue I had was the soundproofing of the rooms. The doors are slatted, which means that they do not keep sound out at all, and you can hear anything going on in the corridors and landings.

Hotel Tiki Tiki was our favourite hotel so far, rooms so clean and well appointed, lovely windows with natural light and great air con, modern bathrooms. Loved the aesthetic mid century decor in the main bar and pool area, we were one of a few staying there as it’s quiet season so we basically had the place to ourselves which was amazing, staff were very friendly and helpful with tour bookings, pool was nice and cool and the whole place was very relaxing. Great area really close to cool restaurants and Holistika next door where we got a free yoga class. My favourite part was the friendly cat Bonito, she was so lovely and I spent a lot of time patting her. Breakfast was nice with yogurt, granola and fruit, toast with coffee and juice, nice and healthy which vibes with the area of La Veleta, would defintely stay here again, the area was so calm and tranquil compared to downtown, very up and coming, a bit like Ubud in Bali. Great cocktails and bar area, with chill music and friendly staff, spent a lot of time on the lounge chairs near the pool. Absolute oasis

Loved everything, could have done with a few more hooks in the bathroom to hang things, but that’s about it !

Location was excellent, tucked away from the hustle and bustle, but yet restaurants & bars were surprisingly only a 10 minute stroll away. Our room (9) was a delight, large glass windows letting in all the light whilst also being shaded by the surrounding plantation, we felt like we were in an exclusive tree house. The staff were exceptional ( Josefina, Santiago at the bar and Julie), going above & beyond to help us (when I lost my phone!). By morning two, the cafe staff knew and remembered how we liked our coffee and toast, this we thought was impressive!! Plus they brought it to the pool side whilst we chilled in the morning sun. Electric bike hire availability - we hired them twice and headed to the beach (20mins away) were not brave enough to get the mopeds though!! The overall vibes of this place were chilled, cool and relaxing ( just what we needed) Thank you so much...

That we decided to move onto Playa del Carmen for 4 days....why did we do that??

The staff was super accommodating to my sister and husband who were traveling with their two kids. They went above and beyond to make breakfasts the kids would eat (no mixed fruit touching each other!) A special mention must go to the ever-patient and helpful Sofia, who had worked in the US as a caretaker for young children, anddespite working double shifts to cover a colleague who was out, was extra generous with her time and expertise in the area. She even made little goodie bags for the kids for their return flight home!

Nothing

The hotel is a super cute boutique hotel with an awesome bar and pool. The rooms are spacious including the bathroom and the staff is excellent. They really made our trip. They helped us book last-minute excursions and gave great recommendations for food. The location is a bit out of town and is kind of far from the beach area but you can rent bikes or a scooter and that should be enough to get around.

The location. I don't recommend staying in town but this place is a little far away from everything. The room rates are a bit high for the location but ALL of Tulum is overpriced.

Beautiful garden full of plants around a pool, with lovely lounge area. We loved the style/design Our room was very spacious, with a view into the green garden. Julie and her team were the best and had a lot of really useful tips for us. While the location is a little off the beaten paths, you are in short walking distance from restaus etc. Also nice: Tiki Tiki guests can visit a Yoga class at Holistika (down the road) for free and get a decent discount!

The only thing that comes to mind: The included breakfast is a bit underwhelming. It's rather simple (yoghurt with fruits, some bread and jam), so there are no savoury options . But one can order eggs on top for an extra cost.

The amenities , the staff, the location, everyone made sure I was ok!! Drinks were perfect, from Ricardo, Sofia and Samantha were so sweet and knowledgeable about what to do. Serjio was a pleasure to talk to in the morning breakfast. By the second day I felt at home! But with all the extra care! 💕 breakfast was enough to start the day, one free yoga class at Holistika. And Benito the hotel kitty!! 🌸 I’ll be back!

Need a little more care on the bikes (low light and old seats. But works just fine!!!

The ambiance and the comfort of the rooms! Also the bar area is really nice and the staff are very friendly and personable. All their suggestions for places to visit, beaches and restaurants and bars were on point! The location is in a quieter area of Tulum and the pool is really big compared to other places and beachfront hotels.

There wasn’t a restaurant on site and we would have liked a few more options for breakfast, as we found it quite basic for what you pay for.

Hotel Tiki Tiki is one of the most beautiful hotels I’ve stayed in! I felt so relaxed and at peace. it is a hotel that makes you feel at home. The hotel is surrounded by luscious greenery and beautiful architecture and design. hotel also has the cutest and friendliest cats I’ve ever come across! What made my stay exceptional is the beautiful, amazing, warm and friendly staff, Samantha, Josefina and Santiago! A very very very big thank you to Samantha, Josefina and Santiago for your warmth, kindness and beautiful energy!!!

This hotel is a true hidden gem. It simply and unexpectedly made our trip. The hotel is beautiful and has such a unique feel, its comfortable, serene and staff is lovely. Sofia was the ultimate guide, giving us the most incredible personalized recommendations so we didn't even have to think of what to do. The hotel partners with nearby Hollistica wellness, which is a gem on its own. We couldn't have hoped for better!