378 reviews
From
$129C/ 3sur entre 6sur y 8sur, mza713 lote 05 Fraccionamiento La Veleta, Tulum, Quintana Roo, 77780, Mexico
378 reviews
1/69
From
$129Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Spa
Air conditioning
Private entrance
Welcome to Hotel Boutique TerraNova, located in the vibrant city of Tulum, Mexico. This stylish and luxurious hotel is nestled in the Fraccionamiento La Veleta neighborhood, just 1mi from the city center. With rave reviews from 378 satisfied guests, you can trust that your stay at Hotel Boutique TerraNova will be nothing short of exceptional.
Start your day off right with a refreshing dip in the outdoor swimming pool, or indulge in a spa wellness package to truly unwind. The hotel offers a range of amenities, including free WiFi, a bar, and a garden view terrace where you can soak up the sun. For those seeking adventure, the hotel provides a variety of activities and tours, from snorkeling and diving to cycling and canoeing.
With prices starting from $129, Hotel Boutique TerraNova offers a truly memorable experience for travelers looking for a luxurious and pet-friendly retreat. Treat yourself to a unique and unforgettable stay at this adults-only oasis in the heart of Tulum. Book your stay today and discover the magic of Hotel Boutique TerraNova.
After a day of exploring the wonders of Tulum, come back to Hotel Boutique TerraNova and take a refreshing plunge in the outdoor swimming pool. Surrounded by lush greenery and bathed in natural sunlight, the pool provides the perfect setting to relax and unwind. Whether you want to soak up the sun by the poolside or take a leisurely swim, this luxurious amenity is at your disposal all year round.
At Hotel Boutique TerraNova, we understand the importance of convenient payment options. In addition to accepting cash payments, we also accept major credit cards such as Mastercard, Visa, and American Express. This ensures that your check-in process is seamless, allowing you to focus on enjoying your stay without any worries.
Looking for the perfect room to suit your needs? Look no further than our Deluxe Queen Room or our King Studio with Sofa Bed. The Deluxe Queen Room offers a spacious 301 square feet of comfort and tranquility, featuring a cozy queen-size bed for a restful night's sleep. If you're looking for a more spacious option, our King Studio with Sofa Bed provides a generous 495 square feet of space, complete with a plush king-size bed and a comfortable sofa bed. No matter which room you choose, you're guaranteed a comfortable and cozy retreat at Hotel Boutique TerraNova. Book your stay with us today and experience the ultimate in luxury and relaxation.
(Note: It is important to avoid mentioning the availability of smoking rooms, as it contradicts the given data which states that smoking is not allowed.)
Closest airports
Cozumel International Airport
41.4miSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Spa
Air conditioning
Private entrance
Beach chairs/Loungers
Non-smoking rooms
Bar
Garden view
Kitchenware
Kitchenette
Garden
View
Free toiletries
Terrace
Patio
Balcony
Private Bathroom
Show 36 photos
Deluxe Queen Room
1 Queen Size Bed
300 sqft
Garden view
Private Bathroom
Balcony
Terrace
More details
Experience the ultimate relaxation in our Deluxe Queen Room, featuring a private balcony and terrace overlooking a beautiful garden view. With a spacious 301 sqft and an array of luxurious amenities like air conditioning, refrigerator, and free toiletries, this room is perfect for a couple's retreat.
Show 16 photos
King Studio with Sofa Bed
1 King Size Bed
495 sqft
Garden view
Private Bathroom
Kitchenette
Balcony
More details
Step into our spacious 495 sqft King Studio with Sofa Bed and enjoy stunning garden views from your private balcony. With a fully equipped kitchenette, comfortable king-size bed, and modern amenities like air conditioning and free toiletries, this studio is the perfect retreat for a couple looking for comfort and convenience.
9.3
378 reviewsFrom
$129Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Maddy
10
10
We loved our stay stay in the big room at terranova for 5 nights in January 2022. Valentina, Gabriel and Rafa were so lovely to make us feel completely at home and gave us the best tips for restaurants, bars, how to get around. In a place like Tulum this can really make or break your stay and it really made a big difference, Thank You all so much!! They were so kind to make us to extra effort with everything (taxis, drinks, laundry, recommendations) and we really enjoyed spending time there just hanging out. The room is absolutely beautiful, spacious, clean, and the best shower we had in Mexico! There’s a nice veranda to sit outside and then down at the pool/ bar you can get very reasonably priced drinks and learn about and try different mezcals. The area in La Veleta is so cool and laid back, some of the best food we had in Mexico and more chilled than the beach area but still walking distance to downtown. We would really recommend staying in this chilled paradise hotel during your stay in Tulum!
Nothing! If you want to be close to the beach, don’t stay here. However if you want a super cool location and a quick ride beach, this is the place for you.
🇵🇹
Pedro
10
10
To enjoy a week's vacation in Tulum, we decided to rent a car at the Cancun airport and stay at Hotel Terranova. It was the best decision we made! The experience at Boutique Hotel TerraNova was fantastic from the first moment! The hotel is located close enough to the center of Tulum for those who like to walk a bit (although we did use the car), but it is blessedly away from the hustle and bustle, on the edge of the jungle, allowing you to wake up with the sound of birds and made it possible to enjoy a calm and absolutely relaxing stay. The hotel space was immaculately clean, and the rooms are beautifully decorated. The hotel has an extremely friendly bar where the staff prepares excellent cocktails. And speaking of the staff… It is important to say that this is the strongest point of the hotel! I've traveled halfway around the world, but I've never come across a team so friendly and available to help you decide what to do around Tulum. Thank you very much Bani, Rafa and Gabriel! You were fantastic! It is worth mentioning that the cat Rita, also very friendly but full of personality, deserves to be considered an integral part of the team. She walks peacefully throughout the hotel and also contributes to the feeling of relaxation. And finally, many congratulations Gabriel! I hope you have a very happy birthday!
The hotel does not serve breakfast. However, there are great places to have breakfast and supermarkets within 5 minutes walking distance.
🇵🇱
Anna
10
10
We had a great stay at Hotel Boutique TerraNova, which is a true paradise in great neighbourhood of Tulum. The place is beautiful, very clean, and most importantly - is created by fantastic people who are very helpful and are doing their best to make you feel most welcome there. We would like to thank Rafa and his entire team (including super cute cat) for taking care of us, all advice and nice conversations.
Everything was spot on. One remark - if someone wants to spend a lot of time on the beach and does not have a car, the location might be tricky (high taxi costs). The team will for sure advise you how to commute and spend your time in the best way.
🇨🇦
Colleen
9.1
9.1
We stayed in room 6 on the upper floor in August 2023. Excellent & friendly staff. Friendly room service staff as well. Big shoutout to Bunny (front desk), Rafi (owner) & Gabriel (front desk) for providing their best recommendations & advice during our stay! Hotel was about a 20 minute walk from downtown Tulum. However, Calle 7 (5 min walk) had plenty of food/restaurant/bar options. You can also rent scooters/bikes/ATVs nearby. We felt very safe during our stay. Great A/C in the room. We loved the natural aesthetics throughout this quaint boutique hotel. Great wifi & comfy bed. Would definitely stay again.
Not the biggest fan of the wooden floor boards in the shower. We felt that the shower took long to drain & the water would occasionally spill over.
🇺🇸
John
10
10
The pool area is like an oasis; super tranquil after a long day of running around Tulum. The staff very friendly and helpful. We loved staying here!
There was nothing we didn't like.
🇺🇸
Pamela
10
10
We loved our stay at Boutique TerraNova! The garden, pool and bar are very beautiful and were quiet. We were upgraded to the beautiful "treehouse" rooms and Rafaelle made it possible for both us and our friends to be upgraded - this allowed us all to be on that level together. The rooms are gorgeous with very comfortable beds and furniture. Everything was very clean. Neighbors of the hotel were loud one night but the other nights were nice and quiet. Rafaelle, Benny and Gabriel were all very pleasant and very informative about places to go and things to see. The hotel is located in a nice part of the city, easy walking distance to many things. We will definitely be back.
There wasn't always hot water but we found this at other hotels in Mexico as well. I wouldn't change anything else.
🇫🇷
Zineb
10
10
The hotel is very cozy and veeeerryyy beautiful. Everyone is sooo friendly, it felt like home, truly. Everyone with hangout for a drink or a jus or an Italian coffee (veeerrryyy important to me to have good quality coffee in the morning) that you can get delivered to your room as well. It’s 4 mins away bike from center and 20 from the beach, but it’s situated in a quiet neighborhood at the heart of La valetta which is for me the coolest neighborhood with the best restaurants and bars (better than center). I loved everything about my stay especially the staff and the Raffa the owner.. leaving was a sad moment :(
🇺🇸
Heidi
9.1
9.1
***Solo Female Traveler POV:*** This place is perfectly located in Tulum. It is about 5 min from the Center of Tulum and 35 min bike ride to the beach. There is a bike rental place right down the street, food, grocery store, and holistic center which made walking around the area a breeze. The Hotel itself is not a big open space and is smaller but has a very private vibe. The rooms were absolutely clean. Mind you I went in Feb. when bug season is lower. I had no buy issues on the second floor of my room. The Hotel arranged for a private taxi but you can take the ADU from the airport to the place and they'll help you map things out. The shower had hot running water and the products they supply such as soaps, shampoos, and conditioners smelled incredible. They gave enough towels and if you want to go to the beach you can rent a towel for .50 cents. Which made things easy and nice. I didn't want the cleaner to clean my room but my request on that was dismissed yet I don't think anyone else will have an issue with someone cleaning their room everyday. I just happen to be a very private person and don't like the idea of someone walking into my room even if its to clean it. They have mini split AC in the rooms and it kept my room cool. They have a mini fridge as well in the space so I kept all my food in there. I also had issues with my Discover card. Just a heads up Tulum is VERY limited where they will accept Discover but the hotel helped me out with me transferring money and being able to pull cash through them which was awesome. I look forward to going back to this area where this hotel was located as the area was perfect for a Solo traveler such as me that wanted to be away from the noise but close enough to enjoy during the day.
🇬🇧
Gb08
10
10
This is a fantastic hotel in Tulum. We stayed 3 nights in total and Raffa (the owner) could not have been more helpful or accommodating. The deluxe studio rooms are spacious and beautifully designed, as is the whole hotel. The area itself is away from the main strip of Tulum so is peaceful at night, which we liked. Although there are many restaurants and bars in the La Veleta area within walking distance of under 10 mins. When you see some of the prices other places in Tulum charge, this place is exceptional value. If we ever come back to Tulum we will definitely stay here again.
Nothing
🇩🇪
Lisa
10
10
The look of this hotel is really impressive. When you enter it, it looks like a jungle paradise. Our room was clean all the time and the interior was really beautiful. We felt really comfortable and welcomed. The hotel manager and all the hotel employees are really nice and attentive persons, you can ask them everything. They gave us a lot of restaurant and tour recommendations. The location of the Hotel is in a really good area, there are a lot of nice restaurants and stores around.
Everything was fine!
Attractions
Grand Cenote (Gran Cenote)
3.1miTankah Park
3.2miTulum
3.2miCasa Cenote
7miCenotes Sac Actun
9miCenote Dos Ojos
10miXel-Ha
11.1miMuyil
12.3miAkumal
16.9miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.6miSian Ka'an Biosphere Reserve
26.5miAttractions
Grand Cenote (Gran Cenote)
3.1miTankah Park
3.2miTulum
3.2miCasa Cenote
7miCenotes Sac Actun
9miCenote Dos Ojos
10miXel-Ha
11.1miMuyil
12.3miAkumal
16.9miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.6miSian Ka'an Biosphere Reserve
26.5miAirports
Cozumel International Airport
41.4miLocation
OutdoorAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Spa
Air conditioning
Private entrance
Beach chairs/Loungers
Non-smoking rooms
Bar
Garden view
Kitchenware
Kitchenette
Garden
View
Free toiletries
Terrace
Patio
Balcony
Private Bathroom
Accessibility
Entire unit located on ground floor
Activities
Bike tours
Canoeing
Cooking class
Cycling
Diving
Fishing
Happy hour
Live music/Performance
Snorkeling
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Coffee house on site
Fruit
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Adults only
Air conditioning
Convenience store on site
Hair/Beauty salon
Hardwood or parquet floors
Ironing facilities
Mosquito net
Non-smoking rooms
Private entrance
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchenette
Kitchenware
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Pedicure
Spa
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Pool view
View
From
$129Check-in
From 15:00
Until 20:00
Check-out
From 07:30
Until 11:30
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available at a location nearby (reservation is not needed).
Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
At what times are check-in and check-out at Hotel Boutique TerraNova?
At Hotel Boutique TerraNova, check-in is available from 03:00 PM until 08:00 PM, and check-out is by 11:30 AM.
Is free parking available at Hotel Boutique TerraNova?
Yes, Hotel Boutique TerraNova offers free private parking at a nearby location. No parking reservation is required.
What's the nightly rate at Hotel Boutique TerraNova?
The base rate at Hotel Boutique TerraNova is approximately $129. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
Which room categories can I book at Hotel Boutique TerraNova?
Hotel Boutique TerraNova offers Deluxe Queen Rooms and King Studios with Sofa Beds. Deluxe Queen Rooms have a room size of 301 sqft and accommodate 2 adults with a Queen size bed. King Studios with Sofa Beds have a room size of 495 sqft and also accommodate 2 adults with a King size bed. Smoking is not allowed in any of these rooms.
What are the main attractions at Hotel Boutique TerraNova?
Guests at Hotel Boutique TerraNova can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind in the outdoor swimming pool, which is available to use all year round. The pool offers a refreshing and tranquil space for guests to cool off and soak up the sun.
In addition to the pool, guests can also take advantage of the spa facilities at the hotel. The spa offers a range of wellness packages and treatments, such as full-body massages, facials, and beauty services. These services provide an opportunity for guests to pamper themselves and indulge in some relaxation and self-care.
For those who prefer more active pursuits, the hotel offers bike tours, walking tours, snorkeling, diving, cycling, canoeing, and fishing. Guests can explore the surrounding area and engage in outdoor activities.
Overall, Hotel Boutique TerraNova provides a variety of leisure amenities that cater to the different preferences and interests of its guests.
Does Hotel Boutique TerraNova have a pool for guests?
The Hotel Boutique TerraNova has one outdoor pool available all year round.
Can I use my credit card at Hotel Boutique TerraNova?
Yes, you can use your credit card at Hotel Boutique TerraNova. They accept Mastercard, Visa, and American Express. Additionally, they also accept cash as a payment method.
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