In all my travels this has been one of my favorite stays. My daughter and I stayed a week. Stepping through the gate is like stepping into an oasis. Lush plants, little waterfalls, a parrot named Mr. FaFa, a turtle named Donatello, bright beautiful colors, a shaded sun deck with hammocks, wood chimes, and Sr. Guillermo, the manager is incredibly helpful and kind. The restaurant is small, family run, and delicious. We had breakfast there every morning. They roast their own coffee and it's amazing. I filled my suitcase with bags of coffee to give out as gifts. The hotel is centrally located and just minutes walking distance from the main street. I cannot recommend this place anymore that I am.

Well, it could have been free, but other than that it was perfect :D

Excellent boutique hotel in the center downtown Tulum. Just few blocks walk from ADO central bus station in Tulum. Took luxurious ADO Volvo bus from brand new Tulum airport for $11 USD only. Hotel Maison Tulum is fantastic boutique hotel with cozy stay. Liked the penthouse suite on upper floor. Breakfast downstairs and offered wonderful dishes at reasonable prices. Must visit every day to get day going. Property manager Guillermo is very kind, artistic, helpful and hard working personwe met. He made the stay extra comfortable and really memorable. FaFa parrot was another beautiful bird we met and interacted with everytime coming from and going to room. Garden terrace was another highlight of the hotel Maison. Greeb plantation and artistic items kept there gave a sense of beauty and happiness. Tulum downtown has awesome restaurants, very convenient and felt safe all the time. People met on the street, restaurants and shops were very friendly and welcoming. Great vibes, energy and atmosphere in December experienced. Booked ADO bus a day before at the station to go to Chichen Itza in morning and returned in the evening. $30 total plus ticket and private guide at the entrance Very cost effective way to see the wonder of the world! Guillermo also helped get us a taxi quickly, when leaving for beach hotel hotel after 3 days of fantastic stay there. Thanks Guillermo!

Everything was great! The location was perfect, only 5 mins walk from the ADO bus station, 5 mins to walk to the Main Street, the little cafe that’s located inside was wonderful with a delicious breakfast and coffee. I had the penthouse with the little balcony which I loved. Bed was very comfortable. Its a beautiful setting inside the hotel with birds singing and it felt very peaceful. Secure, clean, and comfortable. Oh, and the manager, I’m sorry I forgot his name, but he was wonderful! I’d highly recommend this place. 10/10!

Nothing at all.

Very nice place with tropical vibes. We like having a cafe/restaurant inside the hotel, very convenient for breakfast.

This place is in “downtown” Tulum. Very convenient for going out at night, but going to the beach was a nightmare. If you want to take public transport the shuttles often don’t stop for tourists but just for locals and taxis are expensive.

The location was phenomenal; two blocks from the bus station and close to everything. I stayed in the penthouse, and it was spacious with a balcony and a gorgeous bathroom with talavera tiles. The onsite restaurant was clean, efficient and had healthy options. Guillermo was an amazing and easy going host. The hotel is covered in art and is a little oasis with lots of plants, water features and friendly cats.

The WiFi wasn’t always the best, and the street noise can be a bit much, but I got used to it. I ended up adding two more nights to my stay because I loved the vibe so much.

Hotel manager was an extremely nice gentleman lots of fun to talk to. The on-site restaurant very good food and coffee the young man who ran it was extremely friendly. Met The owners and they offered us A better rate in the future. Looking forward to hopefully seeing them on next visit.

Small musty smell I believe could be eliminated with fresh paint in room. TV did not work but then again wasn't there to watch TV but it would've been nice for late evening, for the price of the room.

A quirky hotel with an attached restaurant that serves lovely food. The manager Guillermo is very helpful and happy to carry your luggage up and down the stairs if needed. Comfortable beds, plenty of hot water and good water pressure on the top floor. Nice outside space to relax. On our first night there was a lot of noise from the road, it was a Saturday, so Guillermo arranged for us to move rooms and we had no more problems.

Despite the hotel’s best attempts with extra routers the WiFi was inconsistent.

Seriously, if you’re looking for acommodation in Tulum, just book this hotel. Great location by the main street, with a bike you can go anywhere within a few minutes. Don’t pay for hotels by the beach, they are nice but many times more expensive and the food isn’t as good as in the town. The garden is stunning, room was clean and spatious and Guillermo is the sweetest host. We felt very safe and welcomed. For the prize it’s unbeatable.

We loved everything! Maybe the shower could have a bit more water pressure, but i understand the water source might be limited and it’s not a problem at all, the water was warm and enough to shower after a sweaty day.

Location was close to ADO station. We were able to get a ground floor room upon request. The hotel has some cute resident cats and kittens and the manager Guillermo was wonderful. We had a bike we were transporting to Mahahual on the ADO that he allowed us to store securely outside our room. When we needed a fridge for medication Guillermo immediately went to work and showed up at our door with a fridge very quickly. The price of this resort is low but we were very comfortable. There is a restaurant right next to hotel that has breakfast and espresso.

Difficult to locate property we stopped in our private transfer and I was looking not realizing it was next to us.

The hotel had a great location, very close to all the amneties and ADO bus station. Room was huge, it looked like a small apartment with a kitchen and a living room separated from the bedroom. Very cozy and spacious. They have a little cafe whereyou can get coffee and nice croissants. It is very safe. We were welcomed by Sir Guillermo how was very lovely and has an answer for whatever you may need or want. He was super helpful, gave some amazing advice as well as taught us some i teresting facts about the country and history. Very pleasant stay and great value for money. Would highly recommend.