We loved our stay at Mamasan! The staff were AMAZING, especially Coco and Jamie. Everyone was so nice and helpful, and the small number of rooms made it very personal. The room was adorable and super comfortable - great AC, hot water in the shower, free filtered water daily. The price was fantastic for the area. The restaurant is amazing too, the best prices on cocktails that we found at the cute upstairs bar, and everything was so delicious.

There is unfortunately a club right next-door that plays loud music fairly late into the night on every night but Wednesday. I think the downstairs rooms might be more protected from the sound. But we brought earplugs so it really didn't bother us at all. The hotel is not on the beach so you do have to pay to get into a beach club if you want to go to the beach, but this is true for a lot of the hotels that are on the beach anyway!

Absolutely stunning views. The staff were brilliant - recommended activities and places to eat.

The treehouse we were in was a little bit rough around the edges. Could do with some general maintenance but was ok. I would recommend, if staying over a weekend, get the treehouses and not the bungalows as there is a club almost next door and the front end of the property is very noisy. Our room wasn’t cleaned during our short stay and we ran out of toilet paper.

Property has a great location close to all the hot spots and on the main hotel strip. The staff was very nice and friendly. We got an upgrade while checking in complimentary. If you book the dome rooms you don’t hear anything at night at all like some reviews suggested. The air conditioner also works really well. We were actually cold on some nights and had to adjust to make a little warmer. Which is good considering we’re in a tropical location! During the day there is plenty of natural light as well which was nice.

The lighting in the room isn’t the best especially at the vanity area so on evenings I couldn’t really do my makeup before going out. The bathroom where the toilet is was small and I’m a small person so be mindful of that when booking. I would also add that a second trash bin in the room would be nice (only one is inside where the toilet is). The mattresses are what you’d call extra firm. If you’re not used to this or have back issues that may be something to consider. Lastly, a full sized mirror would have been nice to be able to see myself after getting dressed. Again something for the property to consider as mostly women would be posting on social media and this would allow the property to get more exposure.

Valeria and Alex were exceptionally helpful, especially Alex who would message me back on his day off! I briefly met Coco who also very friendly. The cabin was basic but clean and a cool concept. I had the ground floor cabin. Great location and I used the beach access from another hotel that Valeria recommended, think it was called La Luna. I had the most delicious spicy mescalita from the restaurant!!!! Also the cabin was very close to my favourite breakfast place where I went every morning. Overall I would recommend staying here.

it is is very expensive for what it is but that is because it is on the beach. Compared to other hotels on the beach, it is the cheapest I could find. The cabin is VERY noisy at night as there is a nightclub next door and a loud beach club opposite. I had remixes of 2 songs at the same time until 3am every night. I can sleep through it but wouldn’t recommend if you are a light sleeper and plan to sleep before 3am.

Great location, clean rooms, great view. Staff was phenomenal, always friendly and willing to help with anything at all. Jimmy was amazing! A great asset to the team.

Right across from the beach but no beach access without driving up to the public beach. Maybe look into forming a partnership with a nearby beach club (taboo/tantra or MIA beach club)? If not, a pool on the property would really help. Free parking but very limited so keep in mind if they are at capacity, you may have to utilize the paid lot up the street. Not an issue during my stay but I can see it being a problem during peak season.

Amazing staff, very friendly and helpful. Cozy bungalow with everything you need. Clean and not even a small mosquito came in there and that was just great! Very price worthy place to stay in Tulum beach.

Great location even though on the “wrong side” of the road, without beach access.. this was one of the main problems, that there is no beach access. They should start work with a place on the other side to give their guests access to beach without having to pay minimum spends.

Honestly this property is pretty convenient to get around. Everything is walking distance and could always take the small microbus for 30-40 pesos. And the staff were so helpful especially jimmy and Ivan!

So towels did have an odor I assume cause of the weather was really humid. And we did have a bug issue we had small ants, we did get a scorpion inside our room and did get two cockroaches inside our restroom I’m not trying to justify it but it is a bungalow where the roof is made of straw, that’s if you are staying in the top floor.

This place is so wonderful! The views from our room was amazing & the facilities in our room was perfect! Warm water, great water pressure, fresh drinking water everyday! Jimmy was so sweet to make our trip more memorable, he upgraded our room to a dome room & let me tell you, it was fantastic! The drinks at the little rooftop bar were also very delicious & the fresh smoothie in the morning was just what I needed to start my day.

If you're the kind of person who likes to sleep with TV on, you are out of luck as there are no tv's & no sound bars for music. So if you want to have a bit of sound in your room other than the outside noise from the club next door, be sure to bring a small speaker. Also the lighting is very poor in the bathroom vanity area. Other than that, it was fabulous!

I liked about the property was the unique and tranquil atmosphere of staying in cabins and bungalows surrounded by nature. It was a unique experience. The staff was excellent—very helpful and offered great recommendations for things to do in Tulum. I loved the privacy, the aesthetics, and being in a place that you can relax your mind, see the sky and relax yourself. The location gives you easy access to all Tulum beaches and is close to the top attractions. I definitely want to come back and would stay here again.

Great location and gorgeous views from the tree houses. The rooms have a lovely, stylish design. I personally didn't mind it but it is not for the faint hearted as whenever it gets windy, you can definitely feel it in the tree houses. The staff were helpful and chatty. There is a supermarket right next door and some lovely private beaches just opposite. The houses themselves are very cute but also a bit of a novelty item so if you're looking for a fancy hotel level of comfort, this might not meet your needs. However, for our stay of few nights, it was great and I would recommend it just for the sake of that gorgeous jungle view.

It was incredibly loud at night. The booking site claimed that the house would have a balcony/terrace while the only outdoor area of the house was the staircase leading to it.