Great hospitality. Welcomed with mint tea in the beautiful seating area. I spent the evening lounging at the pool and on the rooftop seating area. Very relaxing! The pool was cold so I just sat with my feet in. As with all Riads, the pool is located in the central area so all the other guests will be walking past so some people may feel awkward to swim in there. But that is the traditional design and it is truly a beautiful place.

It is located down a side street that is completely unmarked and empty. I felt safe when I was in the property, but I felt uncertain as a solo female walking down an empty, unmarked narrow street as I was unsure if it was the right street.

Cleanliness and the homely feel of the Riad. The staff was very caring and responsive, in particular Mr. Ismael. They did a bunch of our dirty laundry, and accommodated our multiple requests, for hot water and milk for our tea. It is also within the Jama el-Fana market square. The kids loved the pool. My son got stung by a bee in the local area, and the riad staff promptly offered an antiseptic spray.

Breakfast was largely comprised of carbs - breads and cakes. Eggs were offered only once during our stay. There were no fruits or proteins served. Overall fresh breakfast items

The staff is amazing, all of them were very kind and spoke perfect English. You can see they put a lot of care on the Riad, the food and really like to impress the guests

They don't accept payments by card, you have to pay for the full price in cash. They let us pay on the last day, though, so we had time to go to the ATM.

The location of this riad was perfect. Not too far from the souks, but in a quiet location from hearing the traffic. We arrived late on our first evening, and we were so pleased that we arranged pick up from the airport with the riad. They arranged the taxi to meet us and a member of staff was waiting for us on the street near our accommodation, to escort us to the riad safely. The staff at the place went out of their way to be friendly and helpful. As a group everyone wanted a special mention to go to Sunana and Ishmael, they couldn't be more helpful, and extremely friendly. We were all disappointed that we didn't get a chance to say goodbye to Ishmael. The riad was very clean and tidy. Their mint tea was one of the best in marrakech. It is worth trying a meal at the riad, their tajine is delicious. The breakfast every morning was a perfect start to our day. Very filling, and always fresh. would definitely come back and recommend this place to friends. 10/10

It would have been nice if the vending machine had of been working. So you had the option of getting a cold or hot drink. Unfortunately both safes in the rooms didn't have keys, due to pervious guests taking the keys as souvenirs.

Lovely place, during my stay I felt like at home! Wonderful staff, very kind and helpful, their reactiveness was really impressive and natural. I really recommend taking the taxi from the airport with them, they don't leave you alone in the middle of medina as the other taxis do, someone from the riad will be waiting and accompany you directly to your room. Actually whatever you need, they manage to deal with it. Breakfast is even too much :) Thank you, Guys, I miss you!

absolutely nothing

Beautiful riad in a prime location. Staff were friendly and our room was comfortable.

All rooms were advertised as having a safe, ours did not. We were instead given a padlock for our door which was clearly overridden daily for cleaning. Breakfasts are tasty but exclusively bread, would’ve love something with a tad more substance.

This is a fab riad in an ideal location to walk to the main souk and attractions (15mins once you learn the route). It's also v close to the more quieter places north of the souk - a great area to explore. The riad and staff were excellent. The ever present Ismail, who is always smiling, is a star. Nothing too minor and always seeking to help. The room we had, Toubkal, was really nice, quiet and away from the classic riad set up. We are very happy with the room. The food, we were half board, was excellent. Yes, limited in choice but what we had was tasty, reflective of local cuisine and plentiful. We would have no hesitation to stay here again.

Nothing.

Lovely Riad, comfy beds, nice towels & room cleaned every day. Staff were lovely, friendly and helpful. Perfect location just at the edge of the Medina so easy 15 walk through the souks to main square.

Nothing, maybe some fruit included in the breakfast, but that's about all.

I have booked entire riad to celebrate my birthday and invited my friends over. The rooms were clean and riad itself was corresponding to pictures shown. The staff was super friendly and always very helpful. Everyone greeted us with a warm welcome and gave us hugs leaving. It felt very comfortable and cosy. The food that I have chosen from their menu was freshly made because all ingredients bought fresh from the market. Everything on the menu was very tasty and delicious.

Shampoo was not provided unless I did not know and it was 2 in 1. Also as we bought all the white wine the first night, they did not stock more and guests could not order any more white one for the next two days, but there were other options obviously the menu. Also maybe get view more irons and hair dryers as was not enough for a big group like ours. These are just small details where they could improve on.

Staff was very attentive, we arrived late and they were super accommodating. The riad looks really nice, and they are willing to help you with questions and problems that you have.

The location is in a back alley, it is hard to find if you don't know where it is. I also didn't like that they covered more for the taxi to return to the airport than for the initial pickup.