I honestly don’t write many reviews but I just had to for this one. Reviews helped me and if these can help anyone I’m happy. We didn’t know what to expect as I heard various things about riads and hotels in Morocco, but this one didn’t disappoint. Don’t go to a hotel, Stay in this beautiful Riad! We went to from London to Marrakesh in Mid April. Right from the beginning it was beautiful the way they received us. When we booked I got a message from the manager to see if we wanted to transportation. We went for this as we’ve heard grabbing a Taxi can be a bit expensive and troublesome. When we arrived at the riad, one of the staff (Badr) took our bags to help us and the riad had prepared a table with Biscuits and Moroccan Mint tea. The subtle Music, Candles, the peace and tranquility made it 10/10. Really made you feel like you’re in another continent. The Riad was always being cleaned (Rooms & outside areas). Very secure (had cameras outside for security and was very secure about my luggage). Service was far and beyond (huge thanks to Badr, he was exceptional and was always there for us when we needed something). The Riad is a bit French oriented but we communicated in English and everything was superb. We needed AC, they got it fast. We needed and Iron, they got it. The rest of the staff were very nice and friendly (2 Women and 2 men). We loved it because the Riad was very close to the Medina market (10mins walk) and we would explore the city very easily. If you want a true Moroccan experience 100% Recommend you go here. It was awesome for the price and location and cleanliness.

if I had to choose something, was probably breakfast but that’s just nit picking. There was only one plate that’s was being changed every day with something different. In my opinion it Could have been better if they Included a fresh fruit or a yogurt or something to mix it up.

Staying at riad Cannelle is like staying in your own house. It is a hidden gem where you can find comfort and restore from the chaos of the Medina. The staff here are amazing: they are happy to give everything you need - flexibility, kindness, directions, useful information and lots of interesting conversations. The food is also delicious, I really recommend having dinner here - one of the best in Marrakech! I am really grateful to have been able to stay here in a very difficult time of my life. I came back truly recharged, I miss it so much already :)

Nothing!

Very helpful staff, good communication in English, great help with transfer from the airport, lovely courtyard with a small fountain, big double room in the ground floor, clean place, great location - 10 minutes walk to the main square, only the breakfast could be a bit more diverse - I mean it was delicious, but very sweet. I wish I could have other things,not only sweet, maybe fruits of the region? also it would be interesting to have some choice of tea, typical of Morocco, not only black tea, etc. Yet, I enjoyed the place very much.

Good location on the edge of the medina. Easy to find. Quiet and peaceful. Lovely riad, nice staff, huge suites, good sun terrace. Offers meals and excursions. Price feels steep but you do get a massive suite for your outlay.

Breakfast was rudimentary by Morocco standards, not to get fresh orange juice when there are literally trees bearing the fruit in front of your eyes is a trifle galling. The Muzak is dire, I never wish to hear " The Sound of Silence" butchered like this again.

Great location, on the fringe of the Medina, literally two minutes walk. The great bonus of Riad Cannelle is the staff: Badr was an attentive host and ever-helpful. Breakfasts are simple and wholesome, served in the open-to-the-sky centre of the Riad; probably a bit carb-heavy for some tastes, but tasty and a good start to a day of a lot of walking. I hope to return.

All very good, but perhaps the towels and linens could do with updating. A small quibble, if being picky, and at the price of the accommodation not an issue.

Everything! Starting from the hospitality of the hosts, the beautiful room, the delicious breakfast (different every morning), to the location of the riad. The manager arranged an airport transfer for us at 1 in the morning, the next morning he gave us an introduction to Marrakech, what to see, where to go. He printed the boarding passes for us. We felt as if we were visiting our family, so kind and open-hearted.

Everything was more than perfect.

It is a truly peaceful place. A quite riad to escape the Marrakechi hectic life and heat. It has a nice fountain and it is a pleasure to just sit there and relax. The staff could not be more caring and helpful. They are there to help you with everything you may need. We were a gay couple and, though we kept it discrete, I believe it was obvious and we were treated just as a any other couple (in case it is useful for anyone in a similar situation)

Nothing really.

It's an authentic riad that we wanted to stay in but we would like to have more facilities and the rooms needed to be updated. Extremely friendly and helpful staff, I can't fault any of them. The breakfast menu needs more variety.

Beautiful riad , big rooms facing the small garden. The staff were very helpful and good services for breakfast dinner. The breakfast and dinner were simple and traditional

Great service and the staff made you feel welcome. The manager noticed that we didn’t have breakfast one day and offered to bring some food for us well after the breakfast hours.

Cold at night. Heating fans were loud.