The location was great, right in the Medina. It is also just a beautiful building, very comfortable, with a gorgeous roof terrace. But mostly, everyone was so friendly and helpful, and the food was amazing!

Not really a minus but I would recommend booking your airport transfer through the hotel as I can imagine it being very hard to find the first time!

We had the most wonderful time staying at the riad. Nothing was too much trouble for Yessine and his excellent staff. The breakfasts were delicious, as was the dinner we had on the first night. We brought our 7 month old baby and he was warmly welcomed. The room was comfortable, spacious and quiet, providing respite from the busy Medina which was right on our doorstep. Could not fault our stay at all, it was a perfect, authentic introduction to Marrakech life.

Nothing!

The place is so unique and so spectacular. I would love to stay there again if I were to return to Marrakech. The staff are all excellent, very welcoming, so genuine, and so helpful. I am so happy we stayed there; it's the true Morocco we traveled so far to experience. And right in the heart of the famous Souks markets

Just like most other riads in old town Marrakech, the distance from the street to reach the actual Riad through multiple market tunnels on foot is a bit confusing, but the staff were very helpful and carried our bags and guided us through the rustic maze once we called them. I would not trade my experience for anything else.

The hotel is amazing!!! It feels like you enter a palace inside it, and once you get a hang of getting to it (a bit more on that later) its like an adventure each time you reach it. Karim at the reception was so great with recommendations, and just anything we might have needed. The breakfast was great and so fresh, and they even helped my sister and I (vegan) find things to eat. The rooms were gorgeous, spacious, and the wifi was quite stable if a bit slow (only sometimes). The rooftop area was beautiful and a great spot to just hang out. When leaving the hotel you are smack in the middle of the market in old town, just a few minutes from the Koutoubia.

Instructions for finding the hotel could have been clearer. Or at the very least a clear notice that the staff should be called before trying to reach it. Not only is it not really reachable by car or public transport but the streets to get to it are old town streets so there isn't really a map that will get you there. Nor are there visible street signs or numbers. We were driving and had communicated this to the hotel but even directions to parking were not clear (and parking was about a 10 min walk from the hotel -assuming you actually know the way). Once we were able to get a hold of the hotel staff they helped and we were able to find the parking and get to the hotel but this would have been better if we had instructions from the start.

From the moment we arrived everyone was so friendly and welcoming, with a wonderful touch of a morrocan tea while you take in the beautiful riad. Would definitely recommend that you book ur transfer with the hotel from the airport as finding it on your own would be a challenge 😉. Can't thank everyone there enough for making it a truly fantastic holiday amd feeling like part of a family.

Nothing

Beautiful hotel in fantastic location in the heart of the old town. Very hard to find - it's a must to get the hotel staff to meet you somewhere easy and walk you in. They are extremely helpful.

Nothing to criticise with the hotel- all fantastic. However a general comment on Marrakech It's easy to get taken taken advantage of by locals offering assistance and asking for lots of money who see tourists as an ATM and the motor bikes that race through the Medina are very dangerous to all and should be be banned

Great location in the centre of Medina The staff was there always to help Great rooftop

Breakfast could have more variety of the products It’s not easy to get there but this is due to the location and it is the same for majority of riads.

Beautiful, traditional riad right in the Medina, but very calm and quiet. Great base for exploring. Staff were friendly and breakfast was good. Would come back

No onsite spa services as indicated in thr amenities list, but there are lots of places close by and the staff can help

Great staff, very friendly and helpful. The hotel is absolutely beautiful, something of a historical Riad. The rooftop is great, and the pool is so refreshing. Close to Medina.

The hotel had arranged transportation, we could not have found it otherwise. Google maps does not work here.

Good location, fantastic staff, beautiful Riad, tasty dinners and a great city guide referral. The Riad dar Zaya itself and its staff were a real highlife of our visit!

The Medina is really hard to navigate without a guide.