The Riad’s location is perfect as it is close to everything (about 8 mins walk to taxi pick up locations). We had a small room with 3 beds but it was already enough for us. It has a big closet which our clothes and baggages were kept inside. It was very cozy as well. The breakfast is so amazing. The staff are very nice and attentive. They would always help you as much as they can.

The power supply seems to be unstable. There were times our lights would flicker especially when the AC is on. The internet isnt that stable as well especially inside our room. Multiple times we’d get disconnected.

Beautiful riad with friendly and welcoming staff ready to help with any request. Delicious and filling breakfast every morning and a lovely roof terrace to relax after wandering the souks. Close to all the attractions in Marrakech and easily walkable from the bus station and taxi drop points.

I was in a small room on the terrace which was beautiful but not well insulated. A group arrived late during my stay and were loud on the terrace into the small morning hours, which wasn't appreciated though they weren't to know. My room was quite dark even with the lights on, and the shower only stayed hot for approx 5 minutes each day. I've had better stays in Morocco for a cheaper price.

Any visitor will love the ambience of this comfortable restored traditional house. However, the real treasure at Riad Alma Mouassine are the warm and attentive staff. Our family were made to feel completely at home by our superb hosts - Suleman, Btissam and Essam. The team were both knowledgeable, helpful and generous with their time to answer our queries about the locality and excursion plans, including arranging spa treatments. The rooms were well appointed and comfortable with traditional decor and we enjoyed dinner on the roof terrace one night, with wonderful mint tea served there. Breakfast was excellent including local foods and great coffee. The house is very homely and peaceful and is within easy walk to the souks and main square. Would highly recommend for families looking for high quality, traditional hospitality. We found the stay to be excellent. In addition, you could consider providing a mini fridge in rooms for cooling water bottles / drinks.

Decor was nice. Location was convenient. One staff was an absolute sweetheart (sorry, name forgotten due to delay of doing this review), but several were careless (not responding to knocking on door, letting phone ring on loud repeatedly at night with sound carrying to upper floors and loud talking with guests late at night. Most staff came off as fake, repeating the same comments and questions to guests with no care for a response.Breakfast was ok, but quality of products was mediocre/poor (I liked the olives 😋). Nice room, but not up to the price paid.

Having to knock to get back in whenever leaving the Riad. The fakeness of how guests were received - felt overdone and not sincere. Same comments and questions repeated over and over in an attempt to create a welcoming facade.

The entire Riad is absolutely beautiful! We had a very large room at the top of the stairs near the terrace and we absolutely loved it! Our A/C units worked perfectly and everything about the room was well situated. The bathroom was set up very nicely and the shower was roomy enough for my tall husband. We really enjoyed sitting on the Terrace in the evenings and we also enjoyed the pool one very hot afternoon. The breakfasts were very good (great coffee) and eggs too! We especially appreciate the kindness and care from our hosts. They took care of anything we needed. Thank you again for making our Marrakech visit so wonderful!

There wasn’t anything we didn’t like about this fabulous Riad.

At first, I was reluctant to write a review for Riad Alma Mouassine because it is such a treasure, and I selfishly did not want it to be discovered by everyone. However, it doesn't make sense to keep such a wonderful place all to myself. Recently, I had the pleasure of staying at this Riad and I cannot recommend it enough. From the moment we made the reservation, communication with Julie was simply exceptional. She was always ready to assist us, responding quickly and helpfully through both Booking.com and WhatsApp. Her dedication to ensuring a smooth and pleasant stay was truly admirable and made our experience much more comfortable and worry-free. Julie showed an attention to detail and care for the guests that is truly rare to find. The Riad's team was undoubtedly the best I have ever encountered. Issam and Slimane (apologies if the name is misspelled) and the other team members were not only exemplary professionals but also showed genuine concern for us that went far beyond their duties. Their valuable advice and recommendations greatly enriched our experience, helping us discover the best places to visit and the best ways to enjoy our time in Marrakech. They were incredibly friendly and represented the best that Morocco has to offer—good-hearted people with incomparable hospitality. I sincerely hope that the Riad's owners recognize and reward these exceptional individuals for their hard work and dedication. One of the best meals we had in Morocco was the dinner at the Riad. The tagine was simply delicious, prepared with fresh and authentic ingredients, and accompanied by local starters that allowed us to savor authentic Moroccan cuisine. The desserts were also exceptional, closing the meal with a golden key. We had the honor of having Issam explain the culinary traditions and cultural habits during the meal, which added an extra layer of meaning and enjoyment to the experience.

Everything is wonderful

The hotel is located in the center of Medina which has advantages and disadvantages. Positives: you live in a commercial, tourist part of the city. You are close to many attractions. Minus: no car will come to the hotel, so you have to walk with your luggage for about 600 m. The hotel staff is fantastic. Polite, smiling, helpful.

The hotel is in local style. Very clean, but the acoustics make it difficult to sleep. All the voices in the corridor, in the breakfast room can be heard in the rooms. Looking at hotel prices in Europe or Asia, the price for such a hotel standard is too high.

The place is beautiful, the location couldn't be better and the breakfast is great, but definitely the best part of this riad is the staff, they are all smiley, really helpful and just amazing! Thank you to Mohamed and the other two nice guys at the reception whose names I didn't catch, as well as the cleaning staff, but especially big thumbs up to Jawad! He's a bright happy soul. Thank you all for making our stay unforgettable! We'll definitely stay here again if we are ever back in Marrakech ❤️

Nothing, everything was perfect.

It’s in a great location for getting around in the heart of the Medina, having said that we had difficulty with our pick up to take us to the hotel, and finding your way around the Medina at night is not. Taxis and cars aren’t allowed in you get dropped off at the gate and need to walk in.

There was nothing, it’s a lovely traditional building everywhere is spotless, the roof top terrace is lovely. The lady who I think manages the hotel is really lovely and helpful.

This stay exceeded our expectations. The room was as described, spacious and clean. The bed was really comfy, and the air-con kept us cool in the hot weather. The breakfast was delicious and so generous (I loved the M'semen especially!). But most of all, what makes this Riad really special is the staff. We were really made to feel at home. The guys were so friendly, and always happy to chat. They arranged airport transport for us too. I'd recommend arranging this, especially for arrival, as it can be hard to find your way around the Medina at first. Once we got to the Riad, we were given a map, and the host Mohammed explained everything and gave us lots of tips on what to see, while Omar served us delicious Moroccan mint tea. Thank you all for making our stay so special. We hope to come back one day.