The breakfast was great with a very broad range to satisfy everyone's taste. Same with the lunches and evening meals. The location was exclusive and very secluded. The hotel provided shuttle service to Marakesh Medina was very valuable.

The food despite its variety was very bland for my taste. They just need to provide some spiced sauces to accompany the meals. On our stay most of the cooked meats were to dry for our liking. We had to pepper and salt everything we ate. Our greatest dislike was the amount of alcohol in the drinks. You could hardly taste the alcohol which was very disappointing for an all inclusive. The hotel stops serving drinks at 11:00pm. The pool was very cold with algae on the pool walls - my white tee-shirt was covered with green patches every time i used the pool. Not sure if the pool was chlorinated. Then there was the regular 08:00 - 08:30 am call from the reception asking us if everything was OK. We had to get them to stop after day 3 and unplugged the phone.

The staff is really helpfull and the rooms are clean. The buffet is big and a lot of different tastes. The big pool was heated which was a must.

The music around the pool was a little loud sometimes during their acticities. When the shows are on in the night the sound is really loud, the night there was a show inside it would have been comfortable if the doors of this showroom were closed during the show. Maybe ask for a quiet room if dont like this. The shuttlebus must be booked at least 2 days in advance if you like to choose the departuretimes. Dont forget because it tends to get fully booked. and then you have to grab a taxi to the center.

The hotel is absolutely beautiful. We came from Ireland and I actually thought we had booked a 5 star hotel as it was our honeymoon. I was worried when it was four star that it wouldn't be as special but it just left us wondering how it wasn't five star? It is more beautiful than any of the 5 star hotels we have stayed in in Ireland.

The only thing i can stretch my mind to think of was that when we had showers a slight pong would come up through the drain. This was the same in the other hotel we stayed in in Marrakech so I think it's something to do with their irrigation system in Marrakech.

The hotel is in beautiful grounds, the staff are amongst the friendliest and best you will find anywhere in the world. They are happy to arrange any excursions and there are numerous activities on site all day if you wish. The food was all beautifully prepared and unbelievable value for money. The spa facilities and treatments are amazing value too. We really enjoyed the live singers and music at night - the staff make every effort to ensure you have fun if you are happy to get involved or just watch by the huge fire pits. We both had a very relaxing and enjoyable week in the Moroccan sun away from all the chaos of the main city.

Have to be really nit-picky to come up with anything negative. It can get chilly at night so take a warm layer or sitting near the fire pits (as we happily chose to most nights) does make your clothes smell very smokey. Lack of English TV channels (mostly News) but we didn’t visit Marrakesh intending to watch Tipping Point.

What an extraordinary resort! I have travelled to Marrakesh alone and this resort made me feel so safe and welcome! The place is absolutely stunning, all staff are absolutely amazing and so welcomed, always checking with you and ensuring everything is ok. From all waitresses, cleaners, reception, the amazing entertainment team, the drivers, and of course the amazing customer satisfaction team with Rachida and Andrea (what a pleasure to meet you both!) All of them go about and beyond to ensure you have the best time! The gardens, the rooms, the pool, all the activities, the bar, restaurant, shows, the spa…everything is 100/100!! There are so many options to accommodate everyone, absolutely amazing atmosphere!! I would definitely come back in future and will recommend this resort if you thinking in travelling to Marrakesh, either alone or with family. I have never meet a group of professionals staff that much dedicated for their customers, absolutely admirable!! Thank you so much for making my trip so amazing!! Xx

Nothing, everything was 100/100.

Very lovely and polite staff. Food was okay but will have preferred a little more spicy and tasty food Good people and entertainment on point

Food was not tasty in terms of no salt or pepper

This is a really lovely resort in the middle of nowhere. Truly an Oasis, 30 mins from Marrakech centre & the airport. Lovely, clean spacious family rooms, helpful friendly staff & a brilliant entertainment programme. Also a spa on site which is welcoming and offers a huge range of treatments. Beautifully maintained gardens and red brick low level buildings in keeping with Morroccan architecture. There is something here for everyone.

Food was a little repetitive and heavy on vegetarian

The hotel is wonderful with really beautiful gardens and an amazing Moroccan decoration, even more beautiful than in the pictures 🤩 every corner is different and just as beautiful as the previous one. We arrived to a hand written note, a big bottle of water and a plate of typical sweets, showing a wonderful cliente personalisation. All the staff was very nice, helpful and treated everyone in a very familiar way. The welcome concierge was really attentive and showed us everything in the right way. The entire animation team was perfect with different and tasteful events everyday (shoutout to the pool party). The hotel is the perfect place to relax without getting boring. Tasty, fresh and varied food everyday. Some of the dishes were cooked in front of you.

It's a little far from the center, but this is overlooked as you have several free transfers everyday at different hours. The sofa bed could be better, but it isn't terrible. They should pay attention and not allow the reservation of the pool and terrace chairs for several hours before the actual utilisation.

The staff were amazing - really helpful and hard working. They put on a fantastic New Year’s Eve event which must have taken a huge effort from the whole team. The hotel was beautiful and well laid out. Great options for breakfast. Good selection of drinks for all inclusive resort. We really liked the fire pits by the bar in the evenings and comfy outdoor sofas.

Not much negative to say - I liked that it was a quiet location but it took 30 mins to get into city centre.

Great resort, very clean and well laid out. Buffet was good with local dishes to try, I loved the build your own meal stations. Good sized pool, never felt over crowded and great shade which was very much needed!

The entertainment started very late at 21:45. The Voice show, whist a good idea if you had auditioned for good singers, could have been a karaoke night and got more people involved.