The location is fine, the room was great. The pool abs sauna are amazing

It is dog friendly, but the staff isn’t trained enough to act in situations. We had neighbors who had a dog crying to death all morning from 7am and something at night. It is great to be dog friendly but it shouldn’t bother other guest on holidays who wants to sleep on a Sunday morning. They are no phone in the room so we have to go out to the phone corridor 3-4 times to call the reception and tell them and they did not come up after saying they would… also the chromcast in our room wasn’t working and no one came to repair it until the days so we barely got to use it

Very nice decor, comfortable bed and pillows. Location amazing.The lady who checked us in was duper friendly. The parking was great. The luggage hold until you can check in was great.

The service of specifically the bar staff left a lot to be desired. Kitchen closing at twenty minutes past 9 was a bit interesting. Then there are a few small things in the room, mold on the curtain, the ceiling clearly fixed, but not finished off properly, marks on the walls, bathroom tiles with black mold. Not really 4 star...

The hotel is modern and nicely furnished, the room has everything you need for a short stay, including a hair dryer. Towels are changed daily. It takes 10 minutes by bus from the hotel to the city center, and the bus station is a 2-minute walk from the hotel (bus 48). There is also a small swimming pool in the hotel.

The room was clean, except for the dust on the shelves, which gave the impression that it had been cleaned some time ago.

The location is idyllic with the docks providing great views of the ships and a bus stop right around the corner to get you into the city centre. The pool and sauna were a nice way to relax and complimentary fruit infused water in reception was enjoyed. The rooms were clean and comfortable.

The tea and coffee station was not always replenished and the sauna door did not close properly. There was also no safe in the room as advertised. We had to pay an €100 deposit on arrival too which we did not expect to be so much.

Nice quiet location, nice view, clean and big rooms. Stylish hotel, good facilities (gym, pool, mounge area)

The staff were extremely unprofessionnal and confrontational. The barmaid didnt know how to make the cocktails on the menu and proceeded to fight with a collegue in front of us behind the bar. As for check-in, the fees for my 2 dogs came as a shock as 30e per dog per day increased my stay budget by 120e. The staff were very rough and confrontational when discussing the fee, even though I was calm and only asking questions to understand everything fully. As for housekeeping, the service came through at 16h30 when we had already returned to the hotel. We came back to unmade beds and no coffee. The cleaner was in a rush to get out of the room and did a very poor job of refreshing everything.

I really enjoyed the breakfasts, nice range to choose from, so all tastes catered for. I liked the decor, different but effective, helpful staff and all the required facilities in the room. Nice and quiet and a great view from the large window, massive flat screen TV and nice comfortable bed. Would be a great location in the Summer!

Wall round the window in my room could maybe be redecorated or cleaned and would prefer a chair with a backrest in the room, rather than beanbag type cushions or padded stool but it's OK as I never needed a seat. When I stayed it was November so very wet and walking to the nearest bus stop, you had to be careful in the dark that you didn't walk in the mud as the route involved an approach road being resurfaced, and streets aren't well lit. But I think that's soon to be sorted out.

a) Good breakfast b) Comfortable rooms and bed c) In house gym, sauna and warm water pool

a) Location is 4 kms away from the amsterdam central station and there is only one bus 48 which takes you to the hotel. b) Reception staff are a bit rude and that is same as rest of the people in holland. I asked one of the receptionist about my final bill and if the deposit amount has been adjusted. He didnt understand the question and asked me if this was my first internation travel and started explaining me about the invoice process. c) Day 1 we arrived at 9 am, we were not given a room till 3 sharp. Again the lady in the reception said i shouldn't come again and again to ask. Fire all the staff except julia and this place is one of the best.

The location was great, it was a bit far from the central but it was new, clean streets and very quiet. It's great to move away from the very busy centre and enjoy the water view without loads of tourists. Bus 48 is only 5 min walk and takes you straight to the central The hotel is very modern and has a great feeling to it, totally different from those old hotel feeling, amazing bar, pool table and a lot more entertainment in the lobby area.

Rooms are small, no wardrobe, no telephone or chat system to contact the reception and our bathroom had a really bad smell which got sorted but still made us feel a bit uncomfortable The food is really bad too, we've ordered the Thai chicken curry which was a joke and pizza which wasn't that nice

Nice rooms & comfortable beds and pillows. Lookout views towards harbour are amazing and definitely worth the upgrade. The bus to the city is only a 5mins walk away, and comes every 15mins which is extremely convenient. Our little dog usually doesn't like walking in city hoods, but loves walking around the complex there, since it's so quiet and doesn't have alot of car noises. We had a really great Amsterdam experience. Thank you

Hotel and facilities were great. Staff very friendly. Hotel is good, beds comfy and shower good too.

Location is not ideal as a bit out the way, but there is a bus to and from central station, although all transport stops just after midnight so if you are out somewhere with several transport connections to get back you might not get back in time. It happened to us twice and we missed the last train/trams and so then the bus to the hotel too. Was over a 90 minute walk home... There is not much at all around the hotel itself.